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Originally published on Principal.com
Every role at Principal® serves our customers. Risk and security leaders, like Michelle, play a major role in that—helping secure customer data, their products, and their savings.
“Whenever a customer’s connecting with us, they can trust we’re taking care of them in a secure manner,” she says.
See what else she has to say about her purpose-led tech role, and how it’s evolved over time.
When did you join Principal, and what was that role like?
I started as an intern over 32 years ago! I really enjoyed that internship because I was in my last semester of classes, and I could relate my coursework to the professional work I was doing.
After that, I signed on as a developer. And within a couple of years, I started dabbling in leadership—managing interns and new hires.
What’s your role today?
I’m in information security and risk—primarily working in identity and access management.
That means making sure we’re helping keep our customers’ and our own employees’ data and information secure. We’re responsible for ensuring customers can securely log in or connect with an engagement center.
I’m a leader on this team, but what’s cool is that I’m also a Principal customer; we all are. I can put myself in a customer’s shoes and recognize the value firsthand.
How has the way we work evolved over the years?
The scope of roles has changed dramatically. Initially, everyone in IT/engineering did a little bit of everything. Then we broke responsibilities into specific roles. We aren’t afraid to pivot when our processes aren’t effective or aren’t allowing us to move forward.
What’s your impression of our modernization?
It’s easy to keep doing the things we’ve always been doing. My teams will ask: Why are we doing this? What value does it bring? What’s the impact?
When the answer is, ‘It’s how we’ve always done it,’ it’s time to dig into whether it still brings value.
Principal really makes a concerted effort to prioritize progress.
How have you helped support other women in tech at Principal?
First, I’m always interested in how I can have a diverse team, in terms of skill sets as well as demographics.
Mentorship—both formal and informal—also really stands out. I enjoy hearing about what others are doing and what challenges or pressures they have. Sometimes I learn from them, and sometimes there are things they can learn from me.
And how have you been supported?
My mantra: I work to live. I don’t live to work. That balance isn’t always easy.
One of the things I’ve always appreciated is the flexibility at Principal. I loved going to my kids’ classrooms to read when they were in grade school, getting involved in their school activities, being a Girl Scout leader. Having that extra time together—or being able to stay home if someone was sick—helped meet the needs of our family.
Also, we have volunteer hours, which I always take advantage of.
What’s your advice for someone looking to break into tech?
Be inquisitive. If tech is something that you enjoy, be sure to challenge yourself. Technology changes so quickly. Being able to learn a specific skill and be an expert in that feels really good. What also feels really good is becoming well-rounded and knowledgeable.
At the same time, you don’t have to be the expert at everything. It’s OK to say, ‘I don’t know, I’ll get back to you,’ and then work through your network and use the tools available to you to move forward.
Principal® is an Affirmative Action and Equal Opportunity Employer and an E-Verify participant. All qualified applicants will receive consideration for employment without regard to age, race, color, religion or religious creed, sex, gender, gender identity, gender expression, pregnancy, national origin, ancestry, citizenship status, mental or physical disability, medical condition, genetic information or characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, or any other characteristic protected by law. We also prohibit harassment on these bases.
Know your rights: Workplace discrimination is illegal (dol.gov)
If at any stage of the employment application process you need a reasonable accommodation due to a disability, contact Human Resources at MyHR@principal.com or 1-866-524-6947. Read our employment policies for more information.
Recruitment fraud is a scheme that offers fictitious job opportunities to people. This type of fraud is normally done through online services such as bogus websites, social media, or through unsolicited emails/SMS texts claiming to be from Principal or Principal employees. Only applicants who have filled out an official application on our career site (careers.principal.com) will be considered for employment opportunities. Principal will never ask for money during any stage of the employment application process. If you receive a communication (e.g., LinkedIn message, Facebook Messenger, SMS text, personal email, etc.) asking for money or personal financial information, don’t engage or respond. Please contact our Human Resources team at MyHR@principal.com or 1-866-524-6947, and your local law enforcement. For more information, review our recruitment fraud information.
You can find our U.S. workforce privacy notice here.
Insurance products and plan administrative services provided through Principal Life Insurance Company®, a member of the Principal Financial Group®, Des Moines, IA 50392.
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We’re focused on driving innovation in virology, oncology and immunology – and that includes investing in world-class science to change the way cancer is treated. In the latest episode of The Centrifuge Sessions, hear from Samuel Haile, Ph.D., Director of Cell Biology at Kite Pharma, on how we’re working to deliver cell therapies that offer new hope for patients.
Originally published by Gilead Sciences
About Gilead Sciences
Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. The company strives to transform and simplify care for people with life-threatening illnesses around the world. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.
