Tag: 3BL

We’re focused on driving innovation in virology, oncology and immunology – and that includes investing in world-class science to change the way cancer is treated. In the latest episode of The Centrifuge Sessions, hear from Samuel Haile, Ph.D., Director of Cell Biology at Kite Pharma, on how we’re working to deliver cell therapies that offer new hope for patients.

Originally published by Gilead Sciences

About Gilead Sciences
Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. The company strives to transform and simplify care for people with life-threatening illnesses around the world. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California. 

Canada’s freight network is a lifeline for its economy, connecting industries, businesses, and consumers across vast landscapes. But logistical challenges such as extreme distances, varied terrains, and unpredictable weather often slow operations, while increasing demand for freight services—driven by e-commerce and international trade—puts even greater pressure on an already complex system.

At a time when freight efficiency is critical, collaboration among railways, ports, last-mile delivery systems, and community stakeholders, including Indigenous groups, isn’t just important—it’s essential. That’s how we break through bottlenecks, meet growing demand, and build a resilient, future-ready freight system.

Canada’s Unique Freight Challenges

The Geographical Reality

Canada’s sheer size creates logistical hurdles that few other countries face. With supply chains spanning 5,500 kilometers coast-to-coast, the diverse terrain—mountains, plains, and Arctic tundra—coupled with harsh winter conditions can all complicate freight movement. Efficient freight systems here require innovative solutions and partnerships to mitigate these challenges.

Growing Demand Requires Urgency

The surge in e-commerce and globalized trade has caused freight volumes to skyrocket. The Port of Vancouver alone handled over 145 million tons of cargo in 2022, with similar record-breaking figures echoed at Prince Rupert. But here’s the catch—we’re quickly running up against capacity limits. Faster delivery expectations from customers and businesses add fuel to the fire.

Technology Integration and Sustainability Gaps

New technologies like AI, IoT, and blockchain undoubtedly have the potential to revolutionize logistics by improving efficiency, transparency, and customer experience. But the reality is that successful adoption isn’t simply about having the latest tools—it’s about ensuring they are the right tools for the challenges at hand. As we’ve experienced, over-promising and under-delivering on tech can erode trust and have a ripple effect across operations.

Transparency with our customers and teams is key in navigating this. All of these challenges reinforce a clear message to logistics professionals across Canada: Collaboration is the only way forward. 

Collaboration as a Solution

Strength in Partnerships Across Nodes

When railways, ports, last-mile delivery systems, and communities work together, the results are game-changing. At DP World, we’re demonstrating this at key locations such as the Prince Rupert and Vancouver terminals. By integrating operations and establishing open lines of communication, we’re speeding up cargo movement and cutting delays. Collaborative planning ensures cargo swiftly transitions from trains to ships to trucks without bottlenecks.

One shining example is ongoing partnerships with Indigenous communities near Prince Rupert. Working together not only strengthens local economies but also speeds up the development of vital buildouts like intermodal facilities and dedicated rail access—resulting in faster, more efficient freight movement.

Sustainability Must Be Woven Into Collaboration

Sustainability is no longer just an aspiration—it’s a necessity for the future of logistics. Transitioning to low-emission vehicles, reducing cargo weight through smarter packaging, and investing in renewable energy aren’t optional steps; they are essential to meeting climate commitments. However, these initiatives come with real costs and complexities that we must approach with honesty.

Ports like Prince Rupert are leading the charge by adopting electric-powered cargo handling equipment, setting an example for the industry. But scaling these efforts won’t happen in isolation—it requires collaboration, shared investment, and aligned goals across the logistics network. At DP World in Canada, our focus is on being transparent about these challenges while working closely with our partners and customers to build a sustainable future that delivers value for everyone involved.

Addressing Regulatory Alignment

Policy can either ease collaboration—or obstruct it. Proactive regulatory alignment is vital for giving freight operators the flexibility to collaborate across jurisdictions. Policies fostering innovation, funding sustainable infrastructure, and standardizing digital solutions can act as fuel for collaboration.

Driving Forward Together

For Canadian freight to meet tomorrow’s challenges, no stakeholder can succeed in isolation. Railways, ports, truckers, policymakers, Indigenous groups, and tech innovators must work as co-creators of a streamlined, sustainable, and innovative network that delivers results now and far into the future.

DP World is committed to this vision and welcomes the voices of logistics and supply chain professionals who share our drive to deliver the goods (literally). Are you seeing barriers to collaboration in your own operations? Or have you implemented technologies or policies that sparked meaningful change?

We’d love to hear your insights and ideas. Join the conversation and share your experiences on our platform.

Together, we can pave the way toward an interconnected, resilient, and sustainable freight network for Canada—and the world.

This article was originally published in LinkedIn. Read the original article.

AUSTIN, Texas, April 3, 2025 /3BL/ – Whole Foods Market Foundation is excited to announce $897,000 in funding across three transformative project impacting 35,535 people in Ecuador, Nigeria and England. Throughout the year, the Foundation provides funding to help its partners improve nutrition and create opportunities for financial stability. Each project is designed to create lasting impact in communities worldwide.

From supporting microentrepreneurs in Ecuador to empowering smallholder farmers in Nigeria, and improving children’s access to healthy, sustainable food in England, these carefully selected programs represent the Foundation’s dedication to fostering sustainable economic growth and resilience where it’s needed most. Learn more about each project below:

Fundacion Espoir | Ecuador

Fundacion Espoir, a new Whole Planet partner, will receive a $350,000 three-year zero percent interest loan that will fund two distinct micro-loans programs. The first will support Communal Bank loans that provide small scale loans to Ecuadorian women living in poverty. The second micro-loan program—in partnership with HIAS Ecuador— supports refugees from Venezuela, Colombia, and Haiti. This funding will enable Fundacion Espoir to expand its reach from 36,739 to 41,464 active borrowers, serving vulnerable populations who typically live on about $2.90 per day and have limited access to traditional financial services.

Nuru Nigeria | Nigeria

Nuru Nigeria, a first-time Whole Planet partner, will receive a $297,000 three-year grant to empower smallholder farmers in conflict-vulnerable areas by establishing Village Savings and Loan Associations and other cooperatives that support farmer-led agribusinesses. This grant will enable Nuru Nigeria to expand into a new community, providing climate-smart agriculture support and financing loans for 2,000 new smallholder farmers in a challenging environment marked by climate issues and insecurity.

School Food Matters | England

School Food Matters, a longtime Whole Kids partner, will receive a $250,000 one-year grant to fund their edible education work. This includes School Garden Grants, a Honeybee Program, and Schools to Market. These programs will serve 75 higher-need K-12 schools in England. To date, Whole Foods Market Foundation has contributed $1.4M in funding to School Food Matters.

Since 2005, Whole Foods Market Foundation, has invested over $195 million supporting over 16,000 partner organizations and schools in 81countries around the world.

For more information, visit wholefoodsmarketfoundation.org

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About Whole Foods Market Foundation

Whole Foods Market Foundation works to nourish people and the planet by providing access to essential resources to improve nutrition and create opportunities for financial stability. The registered 501(c)(3) non-profit organization, based in Austin, Texas, encompasses the pillars of Whole Cities, Whole Kids and Whole Planet. For more information on the Foundation’s work, visit wholefoodsmarketfoundation.org. For ongoing news and updates, follow Whole Foods Market Foundation on Facebook, Instagram, or LinkedIn.

Originally published on March 11, 2025 on LinkedIn

Last week, Sysco GSC celebrated International Women’s Day with our IMPACT Colleague Resource Group, reinforcing our commitment to gender equity and honoring those driving meaningful change. From inspiring conversations to moments of connection, it was a powerful reminder of the impact of inclusivity.

We also recognized this year’s GEM (Gender Equity Momentum) Award winners—colleagues who champion diversity, foster inclusivity, and break down barriers. Congratulations, and thank you for your dedication!

Let’s continue celebrating IWD across Sysco and beyond!

About Sysco

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 76,000 colleagues, the company operates 340 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024 that ended June 29, 2024, the company generated sales of more than $78 billion. Information about our Sustainability program, including Sysco’s 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

 For more information, visit www.sysco.com or connect with Sysco on Facebook at www.facebook.com/SyscoFoods. For important news and information regarding Sysco, visit the Investor Relations section of the company’s Internet home page at investors.sysco.com, which Sysco plans to use as a primary channel for publishing key information to its investors, some of which may contain material and previously non-public information. In addition, investors should continue to review our news releases and filings with the SEC. It is possible that the information we disclose through any of these channels of distribution could be deemed to be material information.

View original content here.

This April, Cisco’s Americas Service Provider team is proud to sponsor two-time U.S. Paralympic skier Spencer Wood at AS2025 in Vail, Colorado April 3 – 6. For nearly 30 years, the marquee event for Adaptive Spirit has united telecommunications leaders and the adaptive sports community to support and celebrate the U.S. Para Ski and Snowboard Team.

Adaptive Spirit is a powerful example of what’s possible when industries come together with a shared commitment to inclusivity and opportunity. By investing in adaptive athletes, the event helps create a world where physical limitations don’t define potential—a vision that closely aligns with Cisco’s Purpose to Power an Inclusive Future for All.

A Journey of Determination

As a passionate skier myself, I know firsthand the dedication and grit the sport demands. That’s why Spencer’s story struck such a chord with me. Born with hemiplegia of the right side of his body, he faced obstacles that might have seemed insurmountable to others. But for Spencer, adversity was just another challenge to overcome. With relentless determination, he honed his skills, defied expectations, and proved that limits are meant to be pushed.

The Power of Teamwork and Belief

The first time I met Spencer, I was immediately impressed by his unwavering focus and the incredible support system that surrounds him; his journey is not a solo endeavor but a team effort. Spencer’s success is the result of coaches, trainers, and family members all working together toward a common goal.

As Spencer eloquently puts it, “While it’s the athlete who crosses the finish line, the entire team is behind the victory.” This quote underscores the importance of collaboration and support in achieving success.

Much like Spencer’s experience, this collaborative spirit is at the heart of what we at Cisco call “One Cisco.” It’s a philosophy where innovation, success, and meaningful change are driven by working together as a team. Just as Spencer relies on the collective efforts of those around him, Cisco thrives by fostering a culture of teamwork and unity, ensuring that together, we can accomplish more than we ever could alone.

One of Spencer’s favorite quotes is from Ted Lasso: “Believe.” It’s a simple yet powerful mantra that fuels his work. That same belief—the conviction that anything is possible with the right mindset—is what drives Cisco forward as well. We believe in pushing boundaries, in powering inclusion, and in creating a future where technology and determination can shatter barriers.

The Drive to Succeed: Spencer, Adaptive Spirit and Cisco’s Shared Mindset

AS2025 isn’t just about competition—it’s about showcasing what happens when people refuse to be defined by limitations. It’s a celebration of resilience, unity, and ambition, aligning perfectly with Cisco’s core values. The event brings together a diverse network of athletes, industry leaders, and advocates, all committed to breaking barriers.

As Spencer prepares to compete, I can’t help but see the same relentless pursuit of excellence in the incredible individuals I work with at Cisco. The drive to innovate, to challenge the status quo, and to dream bigger is something we all share. Supporting Spencer is not just about recognizing his achievements; it’s about reinforcing a broader mission—creating an inclusive future for all, where everyone has the opportunity to thrive.

Looking Ahead: A Future Without Limits

We are honored to stand alongside Spencer at AS2025, cheering him on as he carves new paths on the slopes. His journey is a reflection of what’s possible when passion meets perseverance, and Cisco is proud to be part of it.

Here’s to Spencer, to adaptive sports, and to a future where barriers are shattered, one milestone at a time.

View original content here.

CINCINNATI, April 2, 2025 /3BL/ – J.D. Power named Fifth Third Bank No. 1 for Retail Banking Customer Satisfaction in Florida for the second year in a row as part of its 2025 U.S. Retail Banking Satisfaction Study^SM. The Study also noted that customers rated Fifth Third No. 1 for account offerings and value.

“I am incredibly proud to celebrate that, for the second year in a row, J.D. Power is recognizing our team for the most satisfying customer banking experience in Florida,” said Jamie Leonard, chief operating officer of Fifth Third. “This recognition is a testament to our vision to be the One Bank people most value and trust.”

Fifth Third has had a presence in Florida since 1991 and has been strategically and rapidly growing in the state as part of the Bank’s southeast expansion strategy. The Bank opened 37 locations in Florida in the past three years and plans for an additional 72 openings by the end of 2028, as part of Fifth Third’s plans to add 200 branches predominantly in the Southeast. Presently we provide consumer banking at 186 branches throughout the state, with additional non-branch locations for commercial banking and wealth and asset management needs.

About Fifth Third

Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere’s World’s Most Ethical Companies^® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank and its common stock is traded on the NASDAQ^® Global Select Market under the symbol “FITB.” Investor information and press releases can be viewed at www.53.com. Deposit and credit products provided by Fifth Third Bank, National Association. Member FDIC.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe, and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto-shopping tool can be found at JDPower.com.

Fifth Third Bank received the highest score in Florida in the J.D. Power 2024-2025 (tied in 2025) U.S. Retail Banking Satisfaction Studies, which measure customers’ satisfaction with their primary bank. Visit jdpower.com/awards for more details.

NORTHAMPTON, Mass., April 2, 2025 /3BL/ – In the latest episode of 3BL’s ‘What the…?’ video series, industry leaders break down one of today’s biggest business challenges: trust. With stakeholders demanding more transparency and accountability than ever, brands must rethink how they build credibility— or risk losing their audience entirely.

Featuring insights from John Harper, Chief Executive Officer of FSG, and Noa Gafni, Managing Director of FSG this conversation uncovers what drives consumer confidence, how companies can navigate reputational risks, and why trust is now a non-negotiable asset when it comes to sustainability and social impact.

“What builds trust is being able to tell that story of the transformed outcomes, what it means for the communities and the customers and other stakeholders that you’re working for, and importantly, what it means for your business,” says Harper. 

Watch the episode.

Key insights from the episode include:

• Trust is earned, not assumed – Consumers and stakeholders demand proof, not promises.
• Authenticity wins – Audiences can spot performative actions a mile away; real impact matters.
• Transparency mitigates risk – Openness about challenges builds resilience and credibility.
• Trust drives business value – Companies that prioritize building trust see stronger engagement and loyalty.

Gafni notes, “If companies were able to rebuild trust with communities, with their employees, with their customers, with their investors and with their stakeholders around these initiatives… that will ladder up to big systemic changes.”

Catch the full episode here. 

About 3BL 
3BL is the leading sustainability and social impact communications partner, connecting organizations’ stories of purpose and progress with the audiences who matter most.
3BL partners with over 1,500 companies – from global corporations and mid-sized enterprises to NGOs and nonprofits – to elevate their reputations as players in the world of responsible business. We do this through unrivaled news and content distribution, bespoke storytelling support, and our digital media division, TriplePundit.

As water scarcity intensifies around the globe, industries are being called to rethink how they use and manage this essential resource. This live, interactive panel discussion will explore how companies across the globe are responding to growing water challenges by embracing circular water management practices and advancing sustainable water stewardship.

The session will explore how industries worldwide are adapting to water challenges and what role stakeholders, including environmental, health, safety, and sustainability (EHS&S) professionals, play in shaping resilient water management strategies.

Audience participation is encouraged throughout the session. Bring your questions, challenges, and ideas to join the conversation on how industries and communities can work together to create a more sustainable and equitable water future.

Join us on April 17th at 10:00 AM CDT. If you are unable to join the live, an on-demand version of the panel discussion will be available about 1 hour after the live broadcast time.

Register Here!

Originally published in Lenovo’s 2023/24 ESG Report

Lenovo’s Code mandates compliance with applicable laws in markets where it conducts business. Its policies strongly support ethical and responsible business practices, which include areas such as anti-bribery and corruption, data privacy, anti-competitive practices and fair competition, intellectual property and more.

Anti-bribery and corruption

Lenovo has zero tolerance for bribery and corruption. Lenovo complies with the anti-bribery and corruption laws in every jurisdiction where it conducts business. Lenovo’s Global Anti-Bribery and Corruption Policy along with Lenovo’s Global Gift, Entertainment, Corporate Hospitality, and Travel Policy reinforce provisions in the Code and provide additional guidance regarding compliance with global anti-bribery and corruption rules and laws. The policies stress that Lenovo will not directly or indirectly solicit, offer, promise, authorize, provide, or accept anything of value to any person, including government officials, to influence action, inaction, or to secure an improper advantage as defined by applicable laws.

To help employees understand these requirements, training on anti-bribery and corruption is provided. 99.9% of Lenovo’s computer-based employees¹, including senior management and executives, completed the anti-bribery and corruption mandatory eLearning course assigned in FY 2023/24. In addition, 48 facilitator-led sessions focused on anti-bribery and corruption basics and case studies were provided to over 17,000 China-based employees of Lenovo.

Lenovo also provides Code training to new employees, which includes anti-bribery and corruption topics. The Board of Directors and Senior Leadership Team are provided a facilitator-led training session on anti-bribery and corruption. Additionally, in FY 2023/24, Lenovo released an educational video in commemoration of International Anti-Corruption Day, urging all employees to participate in the global fight against corruption. The video garnered viewership from approximately 30,000 employees.

Bribery and corruption risks are also evaluated as part of Lenovo’s Enterprise Risk Management Program risk assessment to ensure Lenovo’s internal controls effectively address and mitigate bribery and corruption risk to the enterprise.

As Lenovo holds all employees to the highest ethical standards and requires compliance with applicable anti-bribery and corruption laws and regulations, it extends this obligation to its business partners. Lenovo’s business partners are expected to adhere to the same standards of integrity that Lenovo demands of itself. All business partners are subject to Lenovo’s Global Anti-Bribery and Corruption Policy, which includes the requirement to conduct anti-bribery and corruption due diligence on any business partner identified as presenting elevated bribery and corruption risks to the organization. Lenovo actively monitors these business partners to address any potential areas of concern or inquiries regarding bribery and corruption.

In FY 2023/24, Lenovo received the verdict for a legal case related to corruption, which was transferred to authorities as a result of Lenovo’s internal investigation into the alleged misconduct. Two former employees were sentenced for accepting kickbacks of RMB1 million and RMB2.7 million, respectively, in exchange for providing improper benefits to various sales channel partners. In addition to being required to forfeit the money received through kickbacks, both individuals were sentenced by authorities. One individual involved received a two-year prison sentence, three-year probation, and a RMB100,000 fine. Another received a three-year prison sentence and a RMB200,000 fine. Lenovo terminated the employment of these individuals and implemented additional internal control measures to prevent similar incidents. The impact of the case on Lenovo’s business was minor.

Anti-competitive practices and fair competition

Lenovo competes for business ethically and lawfully. The Code and Policy on anti-competitive practices and fair competition sets out fundamental principles to serve as guidelines for employees in complying with the competition laws in every jurisdiction where Lenovo operates. In particular, the policies strictly prohibit employees from engaging in anti-competitive practices, including entering into an agreement or discussion that would result in price-fixing, limitations on the availability of goods or services on the market, or agreements to boycott a customer or supplier.

Lenovo continues to communicate requirements of global antitrust and anti-competition laws and regulations to the workforce on a periodic basis. In FY 2023/24, over 10 dedicated training sessions were delivered globally to our employees including executive level management.

Intellectual property

Intellectual property is a valuable asset for Lenovo. Lenovo expects its employees to protect its intellectual property and respect the intellectual property rights of other companies and individuals. Intellectual property rights include patents, copyrights, trademarks, confidential information, and related contract rights.

Lenovo secures its own intellectual property using these and other applicable forms of legal protection. Therefore, Lenovo’s employees must each sign and abide by their agreement with Lenovo regarding confidential information and intellectual property. Lenovo also expects its employees to contribute to Lenovo’s innovation leadership. To this end, Lenovo’s employees should submit their inventions and ideas to Lenovo’s patent review board for prompt review and protection with the support of the Intellectual Property Law Department.

Lenovo respects the intellectual property rights of other companies and individuals, including their proprietary materials, confidential information, software, patents, trademarks, or trade secrets. Employees should work with Lenovo’s counsel in the Legal Department as appropriate to ensure all necessary rights and licenses are obtained before utilizing any non-Lenovo proprietary materials.

Privacy and data protection

Lenovo maintains a Global Privacy and Data Protection Program, which leads the organization’s commitment to responsibly using and protecting customer, consumer, employee, and partner identifiable information. The Lenovo Global Privacy and Data Protection Program develops and maintains policies, processes, training, and other mechanisms and resources to ensure that Lenovo complies with global privacy and related data protection laws and regulations. These policies and Lenovo’s commitments in this area are communicated to all employees via the Lenovo Privacy Basics course which new employees are required to take within 30 days of their employment with Lenovo, and on a recurring basis thereafter. It is the individual and collective responsibility of Lenovo’s employees and contractors to act in accordance with the requirements of Lenovo’s privacy and security policies and standards and to report privacy and security incidents or vulnerabilities in a timely manner. The Lenovo Global Privacy and Data Protection Program, Chief Security Office, Chief Infrastructure Security Office, and Lenovo’s product security teams maintain incident reporting mechanisms and work together to investigate, mitigate, and prevent privacy and security incidents that could impact Lenovo, its customers, users, or employees.

Individuals may learn more about Lenovo’s product and website privacy practices by visiting https://www.lenovo.com/us/en/privacy/. The Lenovo Privacy and Data Protection Program may be reached at privacy@lenovo.com (or privacy@motorola.com).

Lenovo recognizes the great importance of privacy to individuals everywhere – customers, website visitors, product users, employees – everyone. The responsible use and protection of personal and other information under Lenovo’s care is a core company value. To ensure adherence to its privacy policies, principles, and processes, Lenovo maintains a global Privacy and Data Protection Program led by the Legal Department. The Privacy & Data Protection Program reports its progress regularly to Lenovo’s Chief Legal & Corporate Responsibility Officer and Chief Security Officer. In addition, the Privacy & Data Protection Program coordinates a cross-functional Privacy Working Group (PWG) comprised of key partners drawn from Infrastructure Security, Product Security, Product Development, Marketing, E-Commerce, Service and Repair, Human Resources, and other groups. The PWG meets several times per year and discusses Lenovo’s privacy policies, processes, legal developments, industry developments, and more. Key elements of Lenovo’s approach to ensuring meaningful privacy and data protection include:

• Monitoring global privacy and data protection legal developments and regulatory trends, and improving Lenovo’s privacy practices and processes
• Harmonizing global privacy and data protection requirements into an organization-wide set of Lenovo Guiding Privacy Principles that drive how Lenovo handles personal information and certain other types of data, including developing and updating its privacy policies and procedures
• Providing contractual support to ensure that risks associated with supplier and partner agreements include appropriate privacy and security terms; including assistance to the Lenovo Legal Center of Excellence (COE) in its efforts to update contract templates, and improve privacy and security-focused contract addenda
• Providing early input to product and service development teams by incorporating privacy checkpoints into formal product development plans, including privacy impact assessments, and conducting pre-launch privacy compliance reviews of products, software, services, websites, marketing programs, internal systems, and supplier relationships
• Responding to requests from individuals to review, correct, amend and/or delete their personal information
• Coordinating Lenovo’s response to law enforcement and other government requests for applicable personal and user information
• Developing and delivering privacy and data protection-focused training programs and working closely with the Chief Security Office (CSO), Corporate Infrastructure Security Office (CISO), and product security teams to timely identify and respond to privacy and data protection incidents
• Maintaining an internal Privacy Program portal and other resources for employees to provide guidance, documents, contract templates, compliance checklists, and additional privacy and data protection resources for Lenovo
• Requiring all computer-based employees globally to complete Lenovo’s Privacy Basics and Security Essentials courses. 100% of all computer-based employees completed the Security Essentials and Privacy Basics training during FY 2023/24.

Ethical management of responsible Artificial Intelligence

Lenovo embraces Artificial Intelligence (“AI”) across its product lines, from client to edge to cloud and network. Throughout the computing ecosystem, breakthroughs in Large Language Models and AI generated content mark a major leap in AI development and capability and serve as catalysts and accelerators to boost the adoption of AI.

Over the next three years, Lenovo is making large investments in people and resources for AI that will focus on providing AI devices, AI-ready and AI-optimized computing infrastructure, and embedded AI capabilities in intelligent solutions to accelerate productivity and provide new, revolutionary experiences to Lenovo’s customers.

In FY 2023/24, Lenovo announced its vision of “Smarter AI for All” and is focused on unleashing the power of AI to drive intelligent transformation in every aspect of people’s lives and in every industry – providing technology, solutions, and services that empower industries, enterprises, and individuals around the world. With this ability to empower and influence positive change, arises a profound duty to develop, deploy, and use AI responsibly.

Lenovo reinforces its commitment to responsible AI by upholding the following principles and guidelines:

1. Lenovo will not use AI in ways that harm people or put them or their rights at risk.

• Lenovo prohibits AI systems that deploy subliminal or manipulative techniques, exploit a person’s vulnerabilities, classify people based on their social behavior, socio-economic status, or sensitive personal information, and more.
• AI systems that pose a risk to a person’s health, safety, and civil rights will be carefully evaluated and implemented with additional risk mitigation.

2. Lenovo will ensure that its AI is fair, transparent, explainable, and efficient.

• Lenovo encourages responsible stewardship of trustworthy AI systems in pursuit of beneficial outcomes for individuals whose data is processed by an AI system user, society, and the environment.
• Responsible AI pillars will serve as the basis for evaluating AI systems throughout Lenovo, including diversity and inclusion, accountability, reliability, explainability, transparency, environmental, and social impact.

3. Lenovo will ensure that there is proper human oversight throughout the lifecycle of an AI system.

• Lenovo firmly believes in the indispensable role of human oversight in the development and use of AI. It recognizes that AI systems, while powerful and transformative, remain tools to be used in support of human endeavor and must be guided by human judgment and ethical considerations.
• Lenovo establishes mechanisms for human intervention to ensure proper oversight, validity of AI outcomes, detection of potential biases, and human intervention when necessary to detect and rectify biases, errors, or unintended consequences.
• By ensuring proper human oversight, Lenovo strives to instill trust, accountability, and fairness in our AI systems, empowering us to make informed decisions that benefit its customers, users, employees, and society as a whole.

4. Lenovo will protect people’s privacy at all stages of the AI Lifecyle.

• AI systems will collect and retain data from individuals only where there is a legitimate purpose, and then only to the minimum extent needed to fulfill that purpose.
• AI systems will be designed to help users comply with privacy requirements, including providing to subjects the reasonable ability to review, correct, amend, or delete their personal data processed by an AI system.

5. Lenovo’s AI will be developed and used with robust security protections.

• Technical robustness and safety require that AI systems preemptively address risks including, but not limited to, the unpredictability of AI performance and cybersecurity.
• Lenovo will establish standards to be used in the review, development, and operation of AI systems to ensure they are safe and reliable.

6. Lenovo will ensure that its AI respects and protects its own and others’ confidential information and intellectual property.

• Intellectual property concerns arise at all phases of AI development and use, including data selection and acquisition, model training and development, and operations and output.
• Lenovo will own or have permission to use all data it uses to train or operate AI systems and ensure that its AI systems are not given inappropriate information or prompts including:

(1) third-party information in Lenovo’s control not authorized for such use,

(2) Lenovo’s confidential or restricted information, if the AI system is not approved for such use,

(3) personal information of Lenovo employees, customers, or others who have not explicitly consented to such use, or

(4) prompts or directions that would tend to create problematic, biased, or infringing results.

7. Lenovo’s AI will be developed and used in strict compliance with applicable laws and regulations.

• Lenovo is dedicated to the highest standards of legal compliance in all of our worldwide operations and complies with applicable laws and regulations in the jurisdictions where we conduct business.
• As a result of the enactment of China’s regulations concerning AI, Lenovo established a comprehensive compliance committee consisting of various internal stakeholders to ensure Lenovo is following regulatory compliance requirements and industry-leading best practices.
• Globally, Lenovo continues to monitor the AI regulatory environment and is unwavering in its commitment to developing, deploying, and utilizing AI in accordance with regulatory standards and industry-leading best practices.

In addition to these principles, Lenovo is further solidifying its dedication to responsible AI by expanding its external presence through partnerships with esteemed organizations dedicated to promoting responsible AI practices. Lenovo is one of just eight technology companies to sign the United Nations Educational, Scientific and Cultural Organization (UNESCO)’s Recommendation on the Ethics of Artificial Intelligence, and since 2021, Lenovo has been a signatory of the Cercle InterL Women & AI Charter for accountable and gender-fair AI systems.

Lenovo recognizes that the realization of its vision of “Smarter AI for All” hinges upon its steadfast adherence to principles that guarantee the responsible, ethical, and safe development, deployment, and utilization of AI. The principles outlined above not only underpin Lenovo’s vision, but also form the cornerstone of Lenovo’s mission to provide “Smarter Technology for All.”

Reporting Ethical Concerns

Lenovo is committed to fostering a speak up culture, where employees, contractors, and business partners are empowered to speak up on anything that appears unethical, illegal, or suspicious. Lenovo has established clear processes and various reporting channels to raise questions or report concerns.

Employees are encouraged to raise concerns to their managers, Human Resources, the ECO, Internal Audit, or the Legal Department about any potential issues including, but not limited to, those known about or suspected:

• Fraud by or against Lenovo
• Bribery or corruption
• Unethical business conduct
• Violation of legal or regulatory requirements
• Substantial and specific danger to health and safety
• Violation of Lenovo’s corporate policies and guidelines, particularly the Code of Conduct

Lenovo also provides formal, confidential ways to report concerns, ask questions, or request guidance in person, by email, or through the LenovoLine, a confidential reporting system that is accessible 24 hours a day, seven days a week by the secure website, mobile app or by telephone. Where allowed by law, employees may report concerns about business practices anonymously.

Lenovo takes all allegations and concerns seriously. Lenovo maintains a Whistleblowing and Investigations Policy outlining the process by which concerns can be raised, are reviewed and are investigated. Lenovo also has an oversight body, the Investigation Oversight Committee (IOC), to ensure concerns raised are appropriately investigated and addressed.

Lenovo actively issues training and periodic communications to provide employees with information on Lenovo’s internal investigations process and to encourage them to speak up without the fear of retaliation. Lenovo prohibits retaliation for reports made in good faith. 99.9% of all computer-based employees, including senior management and executives, completed Lenovo’s Whistleblowing and Investigations Policy mandatory eLearning course assigned in FY 2023/24. Additional communications include detailed information about the LenovoLine, quarterly notifications from the IOC with summaries of notable investigations with no identifying details, computer screen lock messaging, posters, and more.

Results from the 2023 Lenovo Listens survey found that 93% of all employees feel comfortable raising concerns about compliance or ethics with management.

In FY 2023/24, Lenovo transitioned to a new whistleblowing and hotline provider to enhance the experience for reporters raising concerns. New features of the reporting platform include the ability to raise concerns via mobile app (iOS or Android), instant translation into the reporter’s local language while communicating with investigators, and the ability to easily communicate with Lenovo’s investigators through a chat box feature, which allows anonymous reporters to communicate without compromising their anonymity.

With these enhancements and Lenovo’s continuous communications campaign, Lenovo has seen an increase in the number of concerns raised year over year. 44% of reporters disclosed that they learned about LenovoLine from Lenovo’s internal communications campaign. To evaluate this impact, Lenovo monitors the number of cases received. In FY 2023/24, Lenovo received 361 cases involving ethics and compliance concerns compared to 251 cases in FY 2022/232. 57% of the reporters identified themselves and 70% of the cases have been closed and addressed accordingly.

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¹ Lenovo’s “computer-based employees” are employees who have access to the Grow@Lenovo eLearning system through their Company-provided assets.

As previously seen on the CSRHub blog.

The Corporate Sustainability Reporting Directive (CSRD) is bringing significant changes to sustainability reporting in Europe. Companies operating in the EU—or doing business with EU-based organizations—will soon be required to comply with stricter ESG disclosure requirements. The exact timeline and reporting indicators are still evolving, but the EU’s objective is clear: companies must capture and report sustainability data to be evaluated based on environmental and social performance.

To help businesses prepare, CSRHub has developed the CSRHub CSRD Readiness Calculator—a tool designed to assess how well companies align with CSRD reporting standards.

See our new page describing the CSRD Readiness Calculator options here.

CSRHub’s CSRD Readiness Calculator helps companies:

• Estimate CSRD performance using external ESG data
• Identify gaps in sustainability reporting
• Benchmark performance against industry peers

This tool is available in two versions:

The Free Trial is ideal for companies seeking a quick, one-time snapshot of their CSRD alignment. It delivers a high-level estimate based on CSRHub’s external ESG data, helping users understand their baseline position.

The Professional Version is built for organizations that need deeper insights and ongoing analysis. It allows benchmarking against up to 1,000 companies, includes in-depth materiality analysis, and offers Excel export capabilities—making it a powerful solution for compliance teams preparing formal CSRD reports.

Why CSRD Compliance Matters

The CSRD directive will impact thousands of companies worldwide, including non-EU businesses that operate in European markets. Non-compliance could affect corporate reputation, investment opportunities, and regulatory standing.

CSRHub’s Readiness Calculator simplifies the process by mapping ESG performance data to CSRD’s 35 top-level reporting categories. The result can be used to spot compliance weaknesses and improve readiness for CSRD reporting.

About CSRHub

CSRHub offers the most comprehensive global set of Consensus ESG (Environmental, Social, and Governance) ratings, information, and tools. CSRHub’s business intelligence system measures the ESG business impact that drives corporate and investor sustainability decisions. Founded in 2007, CSRHub covers 57,528 public and private companies, and provides ESG performance scores on over 38,833 companies from 134 industries in 156 countries. Our Big Data platform uses algorithms to aggregate, normalize and weight ESG metrics from 967 sources to produce a strong consensus signal on corporate sustainability performance. Interested in learning more about CSRHub? Click here.