SINGAPORE, February 23, 2026 /3BL/ – Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, shared key findings from its Asia Pacific (APAC) survey of consumers and businesses on sustainability and cross-border trade, highlighting emerging areas of focus for businesses across the region.

The survey shows that 80% of APAC Small and Medium Enterprises (SMEs) consider environmental concerns when trading with Europe, with sustainability playing a bigger role in logistics decisions. Southeast Asian markets are leading this trend, with over 55% of SMEs in Malaysia and Indonesia prioritizing sustainability in their supply chain choices. This highlights rising awareness and action on environmental issues among businesses and consumers in the region.

Consumers Pushing Businesses to Incorporate Sustainability into Operations
Consumers are driving demand for sustainable practices, with 84% of APAC consumers pushing businesses to develop eco-friendly online shopping options. Environmental responsibility is becoming a key differentiator, influencing purchasing decisions:

• 81% of APAC consumers prefer companies that appear to operate more sustainably compared to competitors offering similar products without the same visible operational integrations of sustainability.
• While product integrity and competitive pricing remain key preferences for online shoppers, nearly four in ten APAC consumers are willing to pay premium prices for sustainable packaging.

As environmental awareness grows, businesses are taking note. Sustainable practices are no longer a nice to have, but a must-have for companies to stay competitive in the digital marketplace. Companies are seeing consumers factor in environmental values to their spending decisions, which could directly impact their bottom line.

“We are seeing sustainability shifting from a compliance checkbox to a key driver of growth, resilience, and differentiation in global commerce,” said Salil Chari, regional president, Asia Pacific, FedEx. “At FedEx, we are committed to supporting this shift, aiming for carbon-neutral operations globally by 2040. We are innovating our services, optimizing our network, and providing smarter digital tools to help businesses turn sustainability ambitions into action, enabling lower-emission shipping decisions that strengthen competitiveness and can reduce environmental impact.”

Reimagining Operations for More Sustainable Logistics

FedEx is stepping up to meet the growing demand for sustainable logistics, investing in cutting-edge technologies and infrastructure that reduce environmental impact while boosting operational efficiency.

One example is the company’s AI-powered Stops Sequencing tool, which optimizes delivery routes in real time based on package volume and customer specifications. By intelligently planning delivery sequences and minimizing unnecessary mileage, it has the potential to reduce carbon emissions, while simultaneously improving operational efficiency^[1].

In addition, FedEx provides customers with the visibility needed to make informed sustainability decisions. FedEx^® Sustainability Insights, a cloud-based platform, provides enhanced transparency into environmental impact. Using near-real-time FedEx network data, the tool estimates CO₂e emissions for both individual tracking numbers and entire FedEx shipping accounts. Customers can access historical emissions data and search by tracking numbers via their FedEx.com login.

On the aviation side, FedEx recently began using sustainable aviation fuel (SAF) at Chicago O’Hare and Miami International Airports, marking another step in reducing aviation-related emissions within its global air network.In the last mile, FedEx is transforming urban delivery through fleet electrification. Electric vehicles are now deployed across several APAC markets—including Japan, New Zealand, Singapore, and Thailand—and account for more than 20% of the company’s delivery fleet in China. In Taiwan, electric tricycles have been introduced to better navigate dense urban environments, reducing emissions while improving delivery efficiency.

As cross-border trade continues evolving, the company remains dedicated to delivering faster, smarter, and more sustainable shipping solutions that empower customers to succeed while delivering a more sustainable future.

About the Survey
This online survey was conducted by Milieu Insight in September 2025 across 13 Asia Pacific markets including Australia, New Zealand, China, Hong Kong SAR, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The survey gathered insights from 850 Asia Pacific consumers and 850 SMEs who actively trade with Europe. Click here to download the full report.

Click here to learn about FedEx Cares, our global community engagement program.
 

^[1] https://newsroom.fedex.com/newsroom/amea/fedex-advances-sustainability-initiatives-in-apac-through-operational-enhancements-and-community-engagement

Originally published on GoDaddy Resource Library

Tell us a little bit about yourself and your career journey to date.

My career hasn’t evolved in a vacuum; it’s been shaped by the life I’ve lived outside of work, the challenges that stretched me, and the moments that forced me to grow in ways I never anticipated. Before I ever found my footing at GoDaddy, my wife and I were navigating a deeply personal journey—one marked by loss, hope, and the decision to build our family through foster care and adoption. The resilience we developed through that experience didn’t just transform our home; it changed how I show up professionally. It taught me patience, empathy, and the importance of fighting for people when the path isn’t easy. My story is a reminder that the strengths we bring to our careers often come from the hardest chapters of our lives, and that personal healing and professional growth are more connected than we sometimes realize.

My wife and I met at a crossroads, both bearing the scars of previous marriages. I walked in with a daughter—a little miracle. My wife, conversely, arrived carrying the heavy silence of infertility, her own dreams of motherhood crushed by biology.

We were two people with empty arms, staring down a future that felt terrifyingly quiet. But where biology closed a door, love kicked one open. We decided that if we couldn’t make a family, we would build one. We spent 11 weeks in parenting classes, learning the logistics of foster care, clinging to the fragile hope that one day, we might be called “Dad” and “Mom” together.

Thirteen months later, the silence of our home was shattered—beautifully.

It happened in a whirlwind. First, we were entrusted with two brothers from a rough corner of West Phoenix. Shortly after, their baby brother arrived. Almost overnight, we went from raising one child to four. Then, fate offered us one more chance to serve: a young, single mother in crisis. We walked her through her pregnancy, and when she couldn’t stay, her son remained. We grew to a family of seven.

We adopted all four boys. We signed the papers, changed their names, and promised them forever. But we quickly learned that you cannot simply love away the past; you have to walk through the fire with them.

We didn’t just adopt children; we adopted a mission to heal. We immediately surrounded them with therapists, services, and unwavering advocacy. We fought for their smiles, their sanity, and their futures.

Today, the house is no longer quiet. It is loud with the chaotic, beautiful noise of healing. We are a family forged not by blood, but by the refusal to give up on each other. Our lives were forever changed, turned upside down and inside out, but looking at them now—safe, loved, and home—we know it was all for the good.

When it comes to my career, there was a point in my GoDaddy journey when I genuinely considered walking away. After transferring into the Server department, I felt completely out of my depth. The technology didn’t click, no matter how hard I tried, and I spent more than a year feeling like I was wearing down everyone’s patience with my constant questions. It was an isolating and humbling season.

Everything shifted after my ADHD diagnosis. Finding the right medication was like flipping a switch—suddenly the information that once slipped through the cracks finally stuck. That clarity changed everything. To go from feeling lost and overwhelmed to now writing the documentation that helps others succeed has been one of the most meaningful turnarounds of my career.

How do you balance proactive planning with those unexpected fires that pop up in your role?

I come to work with a singular focus: to deliver my absolute best. My competitive advantage is planning. I ensure I’m completely dialed in on any incidents or roadblocks before I even clock in, so I never start on the back foot. This level of preparation allows me to attack the day with confidence and clarity.

How do you keep yourself motivated and inspired in your work?

At my core, my family is my “why.” They are the fuel for every challenge I tackle and the reason I strive for excellence every day.

My journey has been anything but ordinary. I’ve stood between the pipes as a semi-pro ice hockey goalie, where I learned to handle pressure, and I’ve educated minds globally as a zoology teacher, sharing a love for the natural world. For the last 11+ years, I have channeled that same energy into my career at GoDaddy.

I rely on a blend of learned generosity and a genuine zest for life to stay motivated. My background in athletics and martial arts instilled in me an unshakeable focus—the discipline to keep my eyes on the prize, regardless of the chaos around me. But it is my role as a father to children with special needs that has sharpened my professional edge. I have learned that while passion starts the project, it is unwavering consistency and routine that delivers the results. I bring that same dedication, structure, and heart to everything I do.

I’m incredibly fortunate to work alongside such a supportive team, including my leadership.

I’ve honestly never worked with a better group of people, and their support makes navigating my role so much easier.

How has your personal journey shaped the way you approach your work?

I approach my professional life with the same relentless spirit I pour into my family: with passion, dedication, and the deep satisfaction of a job well done. I have learned that true patience is a skill forged through experience, not just a personality trait. My goal is to bring that hard-won perspective and calm demeanor to every single customer interaction, ensuring that I meet their needs with the same care, persistence, and steady hand that I apply to the rest of my life.

If you had to describe GoDaddy’s culture in one word, what would it be and why?

Support. I have learned that true leadership isn’t just about managing work; it’s about supporting people. In this regard, I have been incredibly lucky. My leadership has made an indelible impact on my life, offering grace and understanding when I’ve needed it most. Raising a family with complex needs requires flexibility, and on multiple occasions, I have had to step away to tend to my children. Every single time, I am met with unwavering support.

In my honest opinion, this team is the best of the best. They have transcended the titles of “managers” or “bosses”, “colleagues” or “cohorts” to become true friends and allies. I say this with absolute certainty: I would not still be at GoDaddy today if it weren’t for their compassion. To J, S, and B —thank you for standing by me so I could stand by my family.

What do you enjoy doing outside of work?

After everything we have been through, we have learned to breathe deeply and embrace the joy of simply living. We fill our days with movement and discovery—hiking, fishing, and taking road trips to connect with our roots in my wife’s home of Minnesota and my native California. We made a vow to flood our children’s lives with positive experiences, to show them a world that is bigger and brighter than the one they came from. And looking at them now, I believe it has made all the difference.

Our children have grown into incredible individuals. Our daughter is building her own life in California with her boyfriend. Our oldest son is serving in the Army, stationed in Germany. In a twist of fate that makes us smile every time we think about it, our middle son has also enlisted and is heading to the exact same base in Germany. To know they will be together, brothers in arms and in life, is a comfort beyond words.

Our younger boys are thriving in their own arenas. While our son with autism still navigates daily challenges with social cues and understanding the nuances of the world, he has found his freedom on the field. He is a phenomenal athlete, channeling his energy into football, rugby, and track. Our youngest is also a stellar athlete, having spent nine years on the baseball diamond, dominating as a club-level pitcher.

Sports have become a cornerstone of our family culture; teaching them self-discipline, teamwork, and the vital lesson of working towards the greater good rather than just personal glory.

For all the travel and touchdowns, the best moment of the week is the simplest one. Every Friday night, the world stops. We order pizza, put on a movie, and just be. It is our time to exhale, to look around the room at this family we fought so hard to build, and feel nothing but gratitude. We are together. We are home.

Are you enjoying this series and want to know more about life at GoDaddy? Check out our GoDaddy Life social pages! Follow us to meet our team, learn more about our culture (Teams, ERGs, Locations), careers, and so much more. You’re more than just your day job, so come propel your career with us.

• Facebook
• Instagram
• LinkedIn
• Twitter
• TikTok
• Career Page

Originally published on GoDaddy Resource Library

Tell us a little bit about yourself and your career journey to date.

My career hasn’t evolved in a vacuum; it’s been shaped by the life I’ve lived outside of work, the challenges that stretched me, and the moments that forced me to grow in ways I never anticipated. Before I ever found my footing at GoDaddy, my wife and I were navigating a deeply personal journey—one marked by loss, hope, and the decision to build our family through foster care and adoption. The resilience we developed through that experience didn’t just transform our home; it changed how I show up professionally. It taught me patience, empathy, and the importance of fighting for people when the path isn’t easy. My story is a reminder that the strengths we bring to our careers often come from the hardest chapters of our lives, and that personal healing and professional growth are more connected than we sometimes realize.

My wife and I met at a crossroads, both bearing the scars of previous marriages. I walked in with a daughter—a little miracle. My wife, conversely, arrived carrying the heavy silence of infertility, her own dreams of motherhood crushed by biology.

We were two people with empty arms, staring down a future that felt terrifyingly quiet. But where biology closed a door, love kicked one open. We decided that if we couldn’t make a family, we would build one. We spent 11 weeks in parenting classes, learning the logistics of foster care, clinging to the fragile hope that one day, we might be called “Dad” and “Mom” together.

Thirteen months later, the silence of our home was shattered—beautifully.

It happened in a whirlwind. First, we were entrusted with two brothers from a rough corner of West Phoenix. Shortly after, their baby brother arrived. Almost overnight, we went from raising one child to four. Then, fate offered us one more chance to serve: a young, single mother in crisis. We walked her through her pregnancy, and when she couldn’t stay, her son remained. We grew to a family of seven.

We adopted all four boys. We signed the papers, changed their names, and promised them forever. But we quickly learned that you cannot simply love away the past; you have to walk through the fire with them.

We didn’t just adopt children; we adopted a mission to heal. We immediately surrounded them with therapists, services, and unwavering advocacy. We fought for their smiles, their sanity, and their futures.

Today, the house is no longer quiet. It is loud with the chaotic, beautiful noise of healing. We are a family forged not by blood, but by the refusal to give up on each other. Our lives were forever changed, turned upside down and inside out, but looking at them now—safe, loved, and home—we know it was all for the good.

When it comes to my career, there was a point in my GoDaddy journey when I genuinely considered walking away. After transferring into the Server department, I felt completely out of my depth. The technology didn’t click, no matter how hard I tried, and I spent more than a year feeling like I was wearing down everyone’s patience with my constant questions. It was an isolating and humbling season.

Everything shifted after my ADHD diagnosis. Finding the right medication was like flipping a switch—suddenly the information that once slipped through the cracks finally stuck. That clarity changed everything. To go from feeling lost and overwhelmed to now writing the documentation that helps others succeed has been one of the most meaningful turnarounds of my career.

How do you balance proactive planning with those unexpected fires that pop up in your role?

I come to work with a singular focus: to deliver my absolute best. My competitive advantage is planning. I ensure I’m completely dialed in on any incidents or roadblocks before I even clock in, so I never start on the back foot. This level of preparation allows me to attack the day with confidence and clarity.

How do you keep yourself motivated and inspired in your work?

At my core, my family is my “why.” They are the fuel for every challenge I tackle and the reason I strive for excellence every day.

My journey has been anything but ordinary. I’ve stood between the pipes as a semi-pro ice hockey goalie, where I learned to handle pressure, and I’ve educated minds globally as a zoology teacher, sharing a love for the natural world. For the last 11+ years, I have channeled that same energy into my career at GoDaddy.

I rely on a blend of learned generosity and a genuine zest for life to stay motivated. My background in athletics and martial arts instilled in me an unshakeable focus—the discipline to keep my eyes on the prize, regardless of the chaos around me. But it is my role as a father to children with special needs that has sharpened my professional edge. I have learned that while passion starts the project, it is unwavering consistency and routine that delivers the results. I bring that same dedication, structure, and heart to everything I do.

I’m incredibly fortunate to work alongside such a supportive team, including my leadership.

I’ve honestly never worked with a better group of people, and their support makes navigating my role so much easier.

How has your personal journey shaped the way you approach your work?

I approach my professional life with the same relentless spirit I pour into my family: with passion, dedication, and the deep satisfaction of a job well done. I have learned that true patience is a skill forged through experience, not just a personality trait. My goal is to bring that hard-won perspective and calm demeanor to every single customer interaction, ensuring that I meet their needs with the same care, persistence, and steady hand that I apply to the rest of my life.

If you had to describe GoDaddy’s culture in one word, what would it be and why?

Support. I have learned that true leadership isn’t just about managing work; it’s about supporting people. In this regard, I have been incredibly lucky. My leadership has made an indelible impact on my life, offering grace and understanding when I’ve needed it most. Raising a family with complex needs requires flexibility, and on multiple occasions, I have had to step away to tend to my children. Every single time, I am met with unwavering support.

In my honest opinion, this team is the best of the best. They have transcended the titles of “managers” or “bosses”, “colleagues” or “cohorts” to become true friends and allies. I say this with absolute certainty: I would not still be at GoDaddy today if it weren’t for their compassion. To J, S, and B —thank you for standing by me so I could stand by my family.

What do you enjoy doing outside of work?

After everything we have been through, we have learned to breathe deeply and embrace the joy of simply living. We fill our days with movement and discovery—hiking, fishing, and taking road trips to connect with our roots in my wife’s home of Minnesota and my native California. We made a vow to flood our children’s lives with positive experiences, to show them a world that is bigger and brighter than the one they came from. And looking at them now, I believe it has made all the difference.

Our children have grown into incredible individuals. Our daughter is building her own life in California with her boyfriend. Our oldest son is serving in the Army, stationed in Germany. In a twist of fate that makes us smile every time we think about it, our middle son has also enlisted and is heading to the exact same base in Germany. To know they will be together, brothers in arms and in life, is a comfort beyond words.

Our younger boys are thriving in their own arenas. While our son with autism still navigates daily challenges with social cues and understanding the nuances of the world, he has found his freedom on the field. He is a phenomenal athlete, channeling his energy into football, rugby, and track. Our youngest is also a stellar athlete, having spent nine years on the baseball diamond, dominating as a club-level pitcher.

Sports have become a cornerstone of our family culture; teaching them self-discipline, teamwork, and the vital lesson of working towards the greater good rather than just personal glory.

For all the travel and touchdowns, the best moment of the week is the simplest one. Every Friday night, the world stops. We order pizza, put on a movie, and just be. It is our time to exhale, to look around the room at this family we fought so hard to build, and feel nothing but gratitude. We are together. We are home.

Are you enjoying this series and want to know more about life at GoDaddy? Check out our GoDaddy Life social pages! Follow us to meet our team, learn more about our culture (Teams, ERGs, Locations), careers, and so much more. You’re more than just your day job, so come propel your career with us.

• Facebook
• Instagram
• LinkedIn
• Twitter
• TikTok
• Career Page

At Henkel, our pioneers are driven by an unwavering spirit to explore, create, and transform possibilities into progress and improve life for generations to come. Learn their stories.

In this story, you will discover:

• Introducing Jen Rivera: A leader who empowers others to be innovators
• Putting the Care in Laundry Care: Jen and her team are driving innovation and growth with purpose
• Leading Beyond the Lab: Volunteer activities can build bonds in and out of the workplace
• The Roots of Caring: Jen’s values have inspired her work ethic and mentorship approach

Introducing Jen Rivera:

Jen Rivera, Director of Research and Development for Laundry Cleaning at Henkel North America, brings purpose and passion to every facet of her work. From advancing Henkel’s iconic brands, including all®, Persil® and Purex®, to investing in her team and community, Jen pushes boundaries to embody what it means to be a pioneer for good and make a tangible difference for consumers.

Jen shares what inspires her to be a pioneer for good

Putting the Care in Laundry Care

As part of the leadership team for research and development across Henkel’s laundry portfolio, Jen focuses on transforming products with a purpose-driven mindset. Her mission is to ensure Henkel’s laundry brands are the preferred choice for consumers seeking quality and trust.

On all® free clear, we are the technology leader in the sensitive skin care space. Our product is the top choice for consumers with sensitive skin needs and the #1 recommended laundry brand by healthcare practitioners.

Jen Rivera, Director of Research and Development for Laundry Cleaning at Henkel North America

Behind these accomplishments is a team culture of belonging and shared purpose. Jen strives to create an environment where colleagues feel welcomed, heard, and encouraged to share ideas freely.

Leadership is about listening to your team and understanding their needs so that we can collectively solve problems. My goal is to promote a culture of safety and comfort that empowers others to bring new ideas and innovate.

Jen Rivera, Director of Research and Development for Laundry Cleaning at Henkel North America

Leading Beyond the Lab

Jen’s leadership philosophy has been shaped by mentorship throughout her career. Her relationships with mentors and mentees have helped her navigate career growth, combat workplace stigmas, and learn valuable lessons to pass along to the next generation of innovators. Today, Jen actively mentors young professionals and speaks at events like UConn Stamford Business School and the Society of Women in Engineering, inspiring the future of STEM talent.

Cultivating empowerment is central to Jen’s mentorship philosophy and that starts with creating shared experiences beyond the workplace. Last year, Jen organized a volunteer day at the Ronald McDonald House, a home for families with children undergoing medical treatments at Yale New Haven Hospital in Connecticut, where her team spent the day cooking and serving lunch.

Through this event, we grew closer as a team. We shared a purpose for helping others that we brought back into our professional relationships.

Jen Rivera, Director of Research and Development for Laundry Cleaning at Henkel North America

The Roots of Caring

Jen’s commitment to compassion began in childhood. Growing up playing sports, her dad was her biggest fan, cheering her on at every game. To show her appreciation, Jen brought her dad to a soccer match in Hartford, CT, where Henkel hosted an employee event as part of its sponsorship with U.S. Soccer Federation.

This blend of gratitude and sportsmanship has inspired Jen to give back, leading her to coach a Special Olympics volleyball team. The experience taught her important lessons, including compromise and communication, that she applies daily in the lab.

Motivated by experiences inside and outside the workplace, Jen is dedicated to leading with care. By creating shared moments, uplifting her team, and passing along lessons learned, she encourages others to embrace innovation and drive positive change.