Originally published in GoDaddy’s 2024 Sustainability Report

Customer Experience

Delivering top-tier personalized support.

Each entrepreneur’s story is unique. Whether that’s where they come from or where they’re going, we believe every idea deserves personalized solutions. We strive to provide positive customer experiences by offering user-friendly interfaces, around-the-clock support, educational resources, and continuous improvements to our offerings. We believe expectations should be exceeded, and our GoDaddy Guides work to achieve this by helping customers get maximum value from the wide range of products and services we offer.

  • 20.5 Million: GoDaddy served 20.5 million customers in 2024.

Customer Conversations & Support

Our personalized support for every stage of an entrepreneur’s journey sets us apart from our competitors and helps to improve customer satisfaction and retention. We meet customers how, where, and when they need. GoDaddy customers can choose their preferred channel, including phone or messaging.

Our GoDaddy Guides are knowledgeable and responsive, assisting customers with their unique needs and upholding our reputation for outstanding customer service, driving value for the business. Every Guide is trained and eager to WOW our customers with an outstanding experience, whether helping with a simple password reset or building an entrepreneur’s complete web presence. While our Guides conduct millions of conversations per year, each interaction with a Guide is characterized by real, human interaction. Our Guides are located globally and provide in-region support in several local languages.

While conversations with our Guides are an essential component of our customer service offerings, customers also have access to the GoDaddy Resource Library, an on-demand knowledge base with practical and actionable resources, and the GoDaddy AI Prompt Library, a free resource for small business owners to boost their business. On third-party sites like YouTube, we host tutorials that cover the most up-to-date, in-demand topics that shepherd entrepreneurs along every stage of their journey.

Community is key to building a global network of entrepreneurs and experts. That’s why we support an active online community through our GoDaddy Community LinkedIn page where customers can connect, share experiences, and seek advice, allowing our whole community to tap into a broader network of users and experts who can offer insights and solutions.

  • 12 Million: Nearly 12 million inbound voice conversations and messages with customers.
  • 4.6: Trustpilot rating of 4.6 out of 5.
  • 18.36: NPS score: 18.36.

NATURAL LANGUAGE PROCESSING

With emphasis on innovation, we continue to upgrade our Natural Language Processing technology to further streamline customer interactions.

When calling in to get support, this technology allows customers to describe issues in their own words before being connected with a Guide, instead of being restricted to following a preset selection. Phrases like “I can’t get onto my website, it keeps giving me this error code,” will help our Guides assign the customer to a specialist more effectively, rather than the customer navigating a series of menu selections which may not be as targeted.

Our goal is to connect GoDaddy to our customers on a human level. Customers get better help faster. While this feature is currently only available in English speaking geographies, we aim to expand to additional languages in the future.

Voice It

Our customers deserve a voice that enables them to share problems and get fast solutions. Voice It, our internal customer feedback intake tool, allows customers to share their pain points with GoDaddy Guides. Through Voice It, GoDaddy Guides collaborate internally with our Care Product Team to address customer pain points and develop and share solutions to benefit our wider customer base.

WOW for Customer Care

We strive to satisfy and exceed our customers’ expectations and enable our customers to realize the full value of the products and services we offer. GoDaddy’s WOW Program is our specialized process designed
to maximize efficiency and value in our customer interactions. Each customer interaction is important to us, so operating a robust model of quality assurance allows us to ensure consistency and target areas for improvement.

In 2024, we introduced the latest version of WOW, amplifying our commitment to excellent customer care. We incorporated flexible voice and messaging guidelines enabling our Guides to deliver consistent
yet more authentic and personalized interactions. Our Customer Care team continually assesses the impact of this program to ensure we’re delivering the right results for our customers. The team found that a higher adherence to the framework leads to more satisfied customers and reduces the amount of time customers need to spend reaching out to us.

WE LOVE OUR CUSTOMERS EVENT

Being entrusted with our customers’ dreams is a privilege we take seriously. We Love Our Customers was an in-person event near our Kirkland, Washington office, hosted by GoDaddy leadership. We wanted an opportunity to connect directly with our customers, so GoDaddy leadership hosted the We Love Our Customers event near our Kirkland, Washington office.

The purpose of the event – to listen – was simple yet powerful. Small business owners are incredibly busy, and while we spend countless hours researching, watching trends, and spending time in the field, these face-to-face conversations allow us to dive deeper in a meaningful way. Here are the biggest takeaways and learnings from the event:

  • Customers welcome ideas about how to make their business better. A great place to source ideas is through the GoDaddy Resource Library and GoDaddy Community LinkedIn.
     
  • Trust is important to our customers, and we work hard to continue earning it because they trust us with their ideas.
     
  • Customers are often hesitant to switch from the software they used when they started their business. New functionality we continually add to GoDaddy Airo® makes it easier for customers to keep up with the latest technologies through Generative AI.

To learn more, read our 2024 Sustainability Report.

About This Report

This GoDaddy 2024 Sustainability Report details our progress toward our corporate sustainability goals, strategies, and initiatives in support of our overarching corporate mission and values. Unless otherwise noted, this report reflects our corporate sustainability performance across our global operations covering the fiscal year period from January 1 to December 31, 2024. To demonstrate our commitment to transparent communication regarding our sustainability progress, we routinely share updates through our website and our annual Sustainability Report. We welcome your questions, comments, and feedback on this report by contacting ESG@GoDaddy.com.

This report references the Global Reporting Initiative (GRI) Standards, includes select Sustainability Accounting Standards Board (SASB) metrics for the Internet Media and Services sector, and the Task Force on Climate Related Financial Disclosures (TCFD). We also disclose our contributions and progress toward priority UN SDGs. For additional information on how we align with these frameworks and key indicators demonstrating our sustainability performance, please refer to the Frameworks & Metrics section.

Originally published on U.S. Bank company blog

Dave Loparco has been interested in building and taking things apart since he was a kid.

“I’ve been building cars since I was probably 13 years old,” said Loparco, who co-founded Later Dayz Customz in 2018 in Council Bluffs, Iowa. “I used to work on bicycles, tear them apart. I never was happy with a bike I had… and it kind of escalated from there.”

That escalation took Loparco from working on hot rods and motorcycles in his driveway to a garage space that takes up half a city block, giving him space to work on everything from the guts of cars to custom paint work. Each car and truck is a passion project for Loparco’s customers, he said, but it can be expensive. 

“Everybody’s like, ‘Can I throw it on my credit card?’” said Loparco, who has banked with U.S. Bank for decades. “At first, I was like, there’s no way I possibly could but then BJ hooked me up.”

BJ Pirie is a small business specialist with U.S. Bank. He helped Loparco set up a credit card processing machine at his shop through Elavon, a U.S. Bank payments subsidiary, to make it easier for Loparco to accept payments as well as cover the cost of parts needed for vehicles quicker.

“Being able to have money on hand from his customers accepting cards instead of waiting for a check to clear or potentially bounce, Dave has more security and peace of mind,” Pirie said. “Having just one payments terminal was impactful to him and allowed him the flexibility he needed to grow his business.”

Loparco, who became 100% owner of Later Dayz Customz last year and whose team has hundreds of car show awards to their name, is also thinking about the future. That might be an expansion into nearby Omaha in a few years, he said, but he’s also thinking about what could be next for his industry.

“I’d like to bring in about another five employees to train them and teach them what we know [in the next couple of years],” said Loparco, not long before a local high schooler he and his team are teaching arrived at his shop. “Nobody knows our talent unless we pass it on, so – by passing it on to the younger generation – hopefully it keeps these cars around.” 

Check out the video above to learn more about Later Dayz Customz.

The Wesco Veterans Opportunity Liaison Team (VOLT) is proud to announce the launch of our annual Wesco Veteran Employee Scholarship program. This scholarship is open to the children of all full-time Wesco employees who are high school seniors (or equivalent) through age 25. The Wesco employee does not need to be a member of the VOLT business resource group; VOLT welcomes all military, allies and supporters. 

The Wesco Veteran Employee Scholarship program will award four (4) individual $1,000 scholarships to four (4) unique individuals who are pursuing military service, trade school or college.

This year, we received an overwhelming response to our 2025 VOLT Scholarship program this year topping at 20 applicants. The incredible academics and talent shown in this year’s students were impressive.

Congratulations to our 2025 Scholarship Recipients!

Payton Moore

Payton plans on attending Tarleton State University in Texas majoring in Construction and Engineering Management. She aspires to take over her grandfather’s construction business in the future. “Construction has always been a major part in my life, so I am happy to carry on in my family’s footsteps.”

Raul Alvarez

Raul will be attending The College of New Jersey located in Ewing, N.J. pursuing a degree in computer and electrical engineering. “My passion for technology, problem-solving and innovation drives me to explore how hardware and software interact to shape the future.”

Christopher Bruno

Christopher will be attending Syracuse University in New York majoring in business analytics. In addition, he was accepted into the accelerated Juris Doctor program to pursue his law degree after receiving his bachelors. “It is an honor to receive this scholarship.”

Adit Bhootra

Adit will be entering his sophomore year at the University of Wisconsin – Madison where he will focus on cancer research. His future plans are to attend medical school and pursue oncology. “I am honored to be selected as a 2025 scholarship recipient.”

The VOLT Scholarship program is a great opportunity extended annually to students of Wesco employees. Visit the Wesco VOLT page to learn more.

On average 2.3 tonnes of CO₂e sequestered per acre; scale-up signals momentum in sustainable Agtech

VANCOUVER, BC., May 27, 2025 /PRNewswire/ — Lucent Biosciences (“Lucent Bio“), an award-winning sustainable Agtech company, has completed an extensive greenhouse gas emission (GHGE) study, revealing a significant advance in climate-smart agriculture. Greenhouse and field trials confirm that Lucent Bio’s proprietary fertilizer technology, Soileos, can sequester an average 2.3 tonnes of carbon per acre, with peak results reaching 10 tonnes in select crops and environments. This lays the foundation for low-carbon or even climate-positive wheat, corn and soy crops, and a more resilient agri-food system.

Lucent Bio’s GHGE trials demonstrate that its products support improved soil microbiome activity and increase total organic carbon, key indicators of healthier soils.

Made from upcycled agricultural byproducts and free from microplastics and synthetic chelators, Lucent Bio’s fertilizer technology embodies a circular approach to crop nutrition.

As demand for low-carbon solutions in farming accelerates, Lucent Bio is rapidly scaling; it has quadrupled year-over-year sales of Soileos and is preparing to begin a seed coating facility. These developments advance Lucent Bio’s mission to scale climate-positive, circular crop inputs and build a more sustainable agri-food system.

“Our fertilizers are delivering measurable impact in the field, turning crop production climate-positive,” said Michael Riedijk, CEO of Lucent Bio. “This isn’t potential. It’s happening now, backed by third-party data and ready to scale. We’re proud to make solutions for farmers and the environment.”

“The results validate the science behind our technology,” said Farah Nour, Chief Science Officer at Lucent Bio. “By optimizing crop inputs for nutrient efficiency and soil carbon sequestration, we’re leveraging circular chemistry to deliver scalable, climate-positive solutions that are field-ready.”

Lucent Bio’s technologies are already integrated into commercial farm operations across North America, delivering increased productivity and environmental value. As food producers, brands, and retailers work to decarbonize supply chains, Lucent Bio offers a practical, science-driven solution supporting productivity and climate resilience.

With global agri-food systems under pressure to meet the dual challenge of feeding a growing population while reducing agriculture’s environmental footprint, Lucent Bio proves agriculture can be part of the climate solution.

About Lucent Bio

Lucent Bio is a thought leader in the sustainable agriculture industry. Our commitment to pioneering innovation has led to the development of patented solutions that prioritize environmental sustainability and profitability. Our patented non-water soluble fertilizers are poised to redefine the future of sustainable agriculture. For more information, please visit www.Lucentbio.com.

Media Inquiries:

Nicole Smith-Windsor

395246@email4pr.com 
306-203-4395

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/ghge-study-confirms-lucent-bios-sustainable-fertilizers-turn-farming-climate-positive-302465854.html

SOURCE Lucent BioSciences

A recent article by Sustainable Biz Canada spotlights DP World’s latest step toward greener port operations: the field trial of its first hydrogen-powered rubber-tired gantry (RTG) crane at the Port of Vancouver. Authored by business editor Tyler Choi, the article – titled “DP World Field Tests Its First Hydrogen-Powered Crane in Vancouver” explores how this innovation could help the global logistics giant significantly cut carbon emissions – starting in Canada, with the potential to scale worldwide.

RTG cranes are a common feature at container terminals, lifting and moving 40-foot containers. But they’re also heavy diesel users. At DP World’s Vancouver terminal, the 19 RTGs account for half of the site’s diesel consumption, contributing thousands of tons of CO₂ annually. To tackle this, the company retrofitted one of the cranes to operate on hydrogen fuel cells, making it the first of its kind in DP World’s global network.

“We realized that we need to find a solution to electrify or decarbonize our RTG yard cranes,” said Joel Werner, COO of DP World in Canada, in an interview with Sustainable Biz Canada. The new hydrogen-powered crane emits only water vapor, eliminating up to 150,000 liters of diesel consumption per year. Werner added it’s also quieter, more reliable, and less polluting than its diesel counterpart.

The move is part of DP World’s broader plan to reach net-zero emissions by 2050. With over 1,500 gantry cranes in use across its global terminals, scaling the hydrogen solution could lead to major emissions cuts.

The crane is now in a year-long field trial to measure hydrogen consumption, productivity, and cost against a traditional diesel model. While the pilot initially used grey hydrogen (from fossil fuels), the ongoing trial uses green hydrogen sourced from HTEC, another B.C. company that produces hydrogen from renewable energy.

Hydrogen was chosen over batteries for several reasons. “We have a very energy-intensive application lifting 40 tons repetitively all day long,” Werner said. “If you go to the pure battery solution, we can quickly deplete that, so we needed a solution that could work in that use case reliably.” Vancouver’s role as a hydrogen innovation hub also made it an ideal launchpad.

If the trial proves successful, DP World plans to retrofit all 25 RTG cranes at its Vancouver and Prince Rupert terminals. The technology could then be deployed to terminals worldwide, including in the Netherlands and Australia. Hydrogen retrofits may also extend to other port equipment like reach stackers.

With port operations contributing up to 3% of global greenhouse gas emissions, DP World’s hydrogen-powered crane is a promising step toward cleaner, more sustainable supply chains.

Read the original article here.

Most small business owners are chief everything officers. Even when outsourcing or hiring to fill needs, their hands run deep in operations, finance, marketing, technology, and sales. Consequently, some meaningful relationships go underdeveloped—including the important relationship between small business owner and bank.

It’s not that small business owners don’t value their bank. Most do. Rather, for time-crunched owner-operators, the relationship is transactional. The bank is home to their accounts and the place to deposit and withdraw money. It’s where they turn to access capital and loans. For some, the bank is even a resource for managing cash flow. Yet for many, the bank—and by extension their banker—is not a trusted business advisor. It should be.

Conversations lead to more targeted solutions

At the close of 2024, there were nearly 4,000 FDIC-insured banks in the U.S. Most offer a range of similar solutions. Even rates and terms tend not to vary dramatically.

So, what differentiates one bank from another? What makes a bank feel more than simply a checking or savings account?

The answer is simple. It is the relationship. It is a banker understanding the specific demands of a business and being able to provide much-needed advice and a tailored solution to a unique problem to achieve a specific outcome to help the business run better.

In addition to being the wearer of many hats, business owners are experts in their trade. Often times, that expertise is not financial.

But that’s where business bankers come in. Their knowledge equips them to address a range of complex scenarios. From a knowledge of products that may improve efficiency and profitability to experience helping address a host of financial challenges, business bankers can offer advice and expertise that small business owners neither have themselves nor can easily access.

Examples include payments and receivables, invoicing, liquidity management, process automation, and fraud protection. Business bankers are also well versed in cash flow management—the lifeline of every successful enterprise.

The challenge is that financial operations is a bridge typically not crossed together. And this is a mistake, for the business…and the bank. In fact, the shift to a more consultative approach to business banking falls more on the bank than the business. Banks thrive when their clients thrive. Helping business owners understand how the money flows through their operation and where there may be opportunities to benefit from managing their collection and payable processes differently creates opportunities for all.

Of course, this starts with conversations and building a relationship.

Transforming the relationship between business and bank

Banks realize differentiation is about more than the products and solutions they offer. Differentiation is about changing the relationship from transactional to consultative.

KeyBank, for example, has launched a Certified Cash Flow Advisor Program. The program empowers business owners to navigate their financial operations by providing them with a highly trained advisor who can work with them holistically across the business to reduce friction, improve efficiency, and identify and act on opportunities for growth.

This advice-driven approach goes beyond traditional banking and offers strategic insights that help owner-operators make informed decisions to reach their financial goals. It puts small business owners first and product-driven solutions second.

This is as it should be. If business owners view their banks only through the lens of product catalogs to navigate and choose from, banking is just another ball to juggle and hat to wear.

Conversations that matter

Small business owners are accustomed to facing more challenges than their larger counterparts—the impact of COVID-19, high-interest rates, and tariffs are recent examples. Yet what makes small businesses vulnerable—size and scope—is also their strength. Typically free from the red tape and stakeholder interests, they can be nimbler and more quickly embrace innovative practices.

Here are some conversations small businesses should be having with their banks.

  • Assessing the health of the business. What are concerns? How are payments?
  • Exploring ways to improve cash flow. Capital is extremely valuable. Are business operations insulated from supply chain disruption? Can the business pivot to invest in technology to streamline operations?
  • Addressing workforce challenges. Banks can offer a platform of benefits and specialized products to attract and retain employees.

Small businesses are the backbone of our economy. As the challenges continue to grow, there is no doubt they are up to the challenge. And with greater commitment from banks to collaborate more than sell, small businesses are equipped for greater resiliency and success.

About the author: Mike Walters is an Executive Vice President and President of Business Banking at KeyBank. He can be reached at michael_r_walters@keybank.com

This is designed to provide general information only. All credit products are subject to collateral and/or credit approval, terms, conditions, availability and subject to change. ©2025 KeyCorp. All rights reserved. CFMA #250521-3232428

Extreme weather events are becoming more frequent, intense, and costly. In 2024 alone, global natural disasters resulted in an estimated $368 billion in economic losses, with 60% of these losses uninsured, highlighting a substantial protection gap (Insurance Business). Looking ahead, a 2024 World Economic Forum report predicts that by 2050, climate-intensified natural disasters could lead to $12.5 trillion in economic losses worldwide (World Economic Forum).

At the same time, corporate exposure to climate risks is expected to triple by mid-century, with over $1.14 trillion in market value at risk for companies listed on major global exchanges (Axios).

However, there is also a massive opportunity on the horizon. According to a 2025 report by FIC and Bain & Company, global revenues from climate adaptation solutions are expected to grow from $1 trillion today to $4 trillion by 2050, while the investment opportunity could soar from $2 trillion to $9 trillion (GIC, 2025).

These figures highlight an investable frontier for the private sector. It is a space where impact venture capital can play a catalytic role in accelerating technologies that can save lives, protect assets, and create economic value.

The Power of Adaptation & Resilience Technologies

Cisco Foundation is answering this call through its Regenerative Future Fund and grants to nonprofits. The Foundation strategically invests in innovative technologies designed to help communities adapt, respond to, and mitigate the impacts of extreme weather events.

The Regenerative Future Fund’s approach combines patient, catalytic capital with blended finance models, creating an enabling environment for companies to scale transformative adaptation solutions, even when immediate financial returns are uncertain.

Keep reading to learn more about five startups and organizations the Foundation is supporting and how they are helping communities adapt and build resilience.

Responding to Rainstorms and Hurricanes: Real-Time Flood Monitoring with Hohonu

The 2024 Atlantic hurricane season was one of the costliest on record, causing approximately $200 billion in damages, with 20 named storms battering the United States and resulting in widespread damage (New York Post/ Fox Weather). Real-time water data at the neighborhood level is critical for life-saving decision-making. With hurricanes intensifying and moving more unpredictably, the difference of a few inches in water level can determine whether a neighborhood floods.

For example, many communities affected by storms like Hurricane Helene in 2024 lacked timely and localized water level data, leading to inadequate early-warnings, delayed responses, and increased damage.

Hohonu, which provides smart monitoring tools, fills this gap by delivering community-level visibility into changing water conditions. Their affordable flood-monitoring sensors deliver real-time, hyperlocal water level data to vulnerable coastal and inland communities, enabling swifter, more informed decisions around evacuations, infrastructure protection, and emergency response. The ability to track water levels on a block-by-block level can reduce emergency response times by up to 30% and has been shown to increase the efficacy of flood preparedness efforts by more than 40%.

With support from the Cisco Foundation Regenerative Future Fund, Hohonu is scaling rapidly and working with both government and commercial entities to bring real-time water monitoring to every community that needs it. As Kevin Mukai, Hohonu’s COO, noted, “With Cisco Foundation’s goal of building resilient and empowered communities – not to mention Cisco’s strengths in networking, IoT, and digital transformation – the fit could not be better.”

As of 2025, Hohonu has deployed more than 160 monitoring stations across 16 states, generating millions of hours of publicly available water level data. This open-access approach reinforces the importance of transparency and public engagement in resilient infrastructure and intelligent monitoring solutions. By helping communities build their own awareness and response capabilities, Hohonu’s platform strengthens local autonomy and preparedness in the face of rising weather and environmental risks. Learn more how Hohonu helps Lee County stay ahead of flooding in the video above.

Predictive AI Analytics for Wildfire Management: Vibrant Planet

In 2023 and 2024, the United States experienced some of its most destructive wildfire seasons in recent memory. According to the National Interagency Fire Center, wildfires burned over 8.5 million acres nationwide in 2024 alone. In California, Los Angeles County saw multiple wildfires exacerbated by dry conditions and fuel buildup. These fires displaced thousands of residents and caused tens of billions in insured losses — much of which might have been mitigated with a $9 million investment in fuels reductions along the wild-urban interface, according to post fire analysis on the Eaton Fire conducted by Vibrant Planet.

This is exactly where Vibrant Planet’s platform comes in. It is a first-of-its-kind decision support system that enables fire districts, states, counties, federal agencies and utilities to understand current risk and ecological health, pinpoint priorities for risk mitigation treatments, then simulate the effects of different treatments (such as defensible space, hazardous fuels reduction, forest thinning or prescribed burns) and, over time, quantify ecological and economic benefits. The platform also supports cross-jurisdictional coordination of plans and spending for implementation. In Placer County, California, which has the highest number of structures at risk of wildfire in California, local authorities used Vibrant Planet to prioritize and plan 20,000 acres of wildfire risk reduction treatments across forested communities. The result was a cohesive, community-supported roadmap that not only reduced fire risk but also improved water security, biodiversity, and carbon storage, approved within 14 weeks, compared to typical multi-year planning processes. Vibrant Planet is now contracted as an annual subscription across 73 million acres in eight western states, including about 30 million acres in California alone.

Vibrant Planet’s technology reduces the time it takes to develop and approve forest management plans from years to weeks and reduces conflict in complex socioecological environments. The platform provides forecasted outcomes of different types and intensities of treatment, and models their effects on wildfire probability and intensity, which helps managers weigh and communicate tradeoffs of different plans to drive public support and funding for implementation. Through numerous partnerships, Vibrant Planet provides a comprehensive wildfire resilience solution — from house-level defensible space to wildland-urban interface hazardous fuels reductions, to watershed-scale ecosystem restoration.

Cisco Foundation’s investment has supported the expansion of these capabilities, enabling broader adoption of Vibrant Planet and accelerating the development of new features, including slope stabilization planning and ecosystem recovery support. As fire risk increases, platforms like Vibrant Planet will be essential for building long-term resilience and protecting people, infrastructure, and nature.

Autonomous Wildfire Suppression: Rain

Through Azolla Ventures — an impact-first investor supporting early-stage technology companies that can achieve large-scale impact—Cisco Foundation indirectly supports Rain, a startup transforming wildfire response through autonomous aircraft. Building on the proven Sikorsky Black Hawk helicopter and MATRIX autonomy platform,

Rain’s AI firefighting pilot enables aircraft to autonomously perceive, understand, target, and suppress emerging wildfires, reducing response times and improving safety for human responders. This blend of artificial intelligence (AI) and autonomous robotics represents a cutting-edge approach to fire mitigation/management, offering communities a rapid, reliable tool to combat wildfires effectively.

The autonomous technology behind helicopters equipped with Rain is crucial in tackling fires during hazardous conditions, such as nighttime or in rugged terrain, when traditional firefighting efforts face significant barriers. This advanced capability can save valuable response time and protect firefighters by reducing their exposure to extreme risks.

Advanced Forest Management: Earth Force

Earth Force is advancing forest management through remote-controlled machinery and real-time digital monitoring. By modernizing vegetation management, Earth Force enables safer and more efficient wildfire prevention at scale. This technology not only mitigates wildfire risks but also enhances local economic resilience by creating safer, technology-driven forestry jobs.

Earth Force’s remote-controlled equipment allows for safer and more precise forest clearing, significantly reducing the danger to workers in wildfire-prone areas. This modernization addresses labor shortages in forest management and positions communities to proactively address wildfire risk more effectively.

Cisco Foundation Regenerative Future Fund supports Earth Force through an investment in Third Sphere, an early-stage fund backing AI-native founders transforming global systems through climate-aligned technologies.

Empowering Communities to Build Resiliency: Open Future Coalition

Open Future Coalition (OFC) works alongside communities to design adaptable workflows, build capacity, and foster ecosystems of practice across sectors like regenerative agriculture, watershed restoration, and Indigenous land stewardship.This work has been especially impactful in Western North Carolina, where OFC is partnering with North Carolina A&T State University and Warren Wilson College to support flood response efforts, citizen participation in scientific research, and regional biocultural mapping as part of broader post-disaster recovery and resilience strategies.

The Regional Resilience Fellowship program—launched with grant support from the Cisco Foundation—played a key role in shaping these tools through real-world use across 35+ project sites, laying the groundwork for a “living library” of community-published resources, templates, and curricula from projects across the OFC network. By strengthening a common infrastructure for local action, OFC is helping communities from Appalachia to the Amazon scale their impact and mobilize the resources they need to build resilient communities.

Building a More Resilient Future

Cisco Foundation’s Regenerative Future Fund and resiliency-related grants are integral parts of the company’s broader environmental sustainability strategy, the Plan for Possible, as well as our long-standing disaster response efforts. This starts with employee fundraising campaigns and grants to nonprofits that support communities in the immediate aftermath of a disaster. It extends to Cisco Crisis Response deployments that use our technology to support first responders, and to longer-term resilience and recovery efforts with our technology, our people, and our resources.

Learn more about how the Cisco Foundation supports resiliency on cisco.com

View original content here.

In part three of this three part series, we explore how the Columbus City Schools (CCS) student Green Team built an ambassador team that shared their community garden with other students and other clubs.  While the subject is about gardening, the gardening program is also about their social and emotional wellness.

The magic that grows as kids discover gardening

Our purpose to GroMoreGood takes many forms. One of those special moments happened with Columbus City Schools in Ohio, where the magic of a single idea blossomed beyond its original intent and became something bigger, something greater. The growth journey of the Columbus City Schools program epitomizes GroMoreGood. A new generation of kids is developing a lifelong connection to the earth.

The idea 
Early in her career, school teacher Katie Young had a writing assignment for her students that was based on a simple question: Do you know where food comes from? Not one of the students answered that it comes from the earth. Katie knew this had to change.

In 2018, the Columbus City Schools Farm to School program was born in partnership with ScottsMiracle-Gro, The Scotts Miracle-Gro Foundation and The Ohio State University Extension. Teachers were given tools and Miracle-Gro supplies to teach kids how to create, tend to and harvest gardens full of fresh vegetables.

Starting to grow 
The initial group of teachers embraced the program, and students did, too. Soon, more schools and teachers were brought into the program, and it started delivering results that exceeded all original expectations.

Benefits beyond expectations 
Students experienced mental health benefits from touching the dirt and taking care of the plants on a regular basis. 

High school students talked about the therapeutic aspect of gardening and the way working with plants brought them a sense of peace. 

Another group of students created ways to invite the community to participate in the gardens, which went beyond the classroom. 

While elementary school students discovered that fresh foods are delicious, sometimes on their own and sometimes when added to a smoothie or pizza!

Read more about ScottsMiracle-Gro and the partnership with the Columbus City Schools.

Watch the video here.

About ScottsMiracle-Gro 
With approximately $3.6 billion in sales, the Company is the world’s largest marketer of branded consumer products for lawn and garden care. The Company’s brands are among the most recognized in the industry. The Company’s Scotts®, Miracle-Gro®, and Ortho® brands are market-leading in their categories. The Company’s wholly-owned subsidiary, The Hawthorne Gardening Company, is a leading provider of nutrients, lighting, and other materials used in the indoor and hydroponic growing segment. For additional information, visit us at www.scottsmiraclegro.com.

TORONTO, May 27, 2025 /PRNewswire/ – Canada Nickel Company Inc. (“Canada Nickel” or the “Company“) (TSXV: CNC) (OTCQX: CNIKF) is pleased to announce the closing of the $20 million Convertible Note with Taykwa Tagamou Nation (“TTN”) previously announced on December 16, 2024. The investment marks the largest known direct equity investment by a First Nation in a Canadian critical minerals company to date and reflects a shared commitment to long-term partnership, economic self-determination, and responsible resource development.

This milestone further solidifies Canada Nickel’s relationship with TTN, who is already a development partner in both the Crawford Nickel Sulphide Project and associated infrastructure, including the power transmission line and electric haul fleet.

“This transaction is a significant step forward for both TTN and Canada Nickel, said Chief Bruce Archibald of Taykwa Tagamou Nation. “It demonstrates what’s possible when First Nations are meaningfully included as equity partners with real decision-making authority. We are proud to make this investment on behalf of our community—one that supports long-term economic benefit while advancing sustainable development on our Traditional Territory.” 

Deputy Chief Derek Archibald of Taykwa Tagamou Nation added, “TTN has worked hard over the years to build our economic strength—through investments in infrastructure, project development, and governance. This agreement is a reflection of that work and the trust we’ve built with Canada Nickel. From the beginning, the Company has demonstrated a genuine commitment to transparency, collaboration, and shared benefit. We’re proud to continue this journey together, grounded in respect and true partnership.”

“We are honoured to have Taykwa Tagamou Nation as long-term partners in the development of Crawford and the broader Timmins Nickel District”, said Mark Selby, CEO of Canada Nickel. TTN has been a pivotal partner from the very beginning—supporting critical infrastructure, shaping project development, and now playing a key role as we unlock the overall potential of the District. This investment is a reflection of TTN’s vision, leadership, and commitment to co-developing projects that deliver generational benefits—for their Nation, for the North, and for Canada’s clean energy economy.”

Convertible Note 
The $20 million secured Convertible Note (the “Note”) will have a five-year term from closing.  The coupon has been adjusted from a fixed 4.75% to a coupon of 6.15% per annum paid quarterly prior to conversion to reflect TTN’s financing cost. The Note provides TTN with the right to convert into 16.67 million common shares (at a conversion price of $1.20 per share), representing an 7.9% equity interest in the Company (based on Canada Nickel’s current issued and outstanding share capital of 193,590,725 common shares). TTN will also have a right to one seat on the Company’s Board of Directors for so long as it holds the Convertible Note or, after conversion, at least 7.9% of the Company’s shares.

About Canada Nickel Company 
Canada Nickel Company Inc. is advancing the next generation of nickel-sulphide projects to deliver nickel required to feed the high-growth electric vehicle and stainless-steel markets.
Canada Nickel is currently anchored by its 100% owned flagship Crawford Nickel Sulphide Project in the emerging Timmins Nickel District.  Canada Nickel Company has applied in multiple jurisdictions to trademark the terms NetZero NickelTM, NetZero CobaltTM, NetZero IronTM and is pursuing the development of processes to allow the production of net zero carbon nickel, cobalt, and iron products. Canada Nickel provides investors with leverage to nickel in low political risk jurisdictions.

For further information, please contact: 
Mark Selby, CEO 
Phone: 647-256-1954 
Email: info@canadanickel.com

Media, please contact:
Sydney Oakes
Director of Indigenous Relations and Public Affairs
Phone: 905-929-7151
Email: sydneyoakes@canadanickel.com

Cautionary Statement Concerning Forward-Looking Statements 
This press release contains certain information that may constitute “forward-looking information” under applicable Canadian securities legislation. Forward looking information includes, but is not limited to, drill and exploration results relating to the target properties described herein (the “Properties”), the significance of drill results, the ability to continue drilling, the impact of drilling on the definition of any resource, the potential of the Crawford Nickel Sulphide Project and the Properties, timing and completion (if at all) of mineral resource estimates, the ability to sell marketable materials, strategic plans, including future exploration and development plans and results, corporate and technical objectives, and the completion of assays, follow-up geophysics and further drilling. Forward-looking information is necessarily based upon several assumptions that, while considered reasonable, are subject to known and unknown risks, uncertainties, and other factors which may cause the actual results and future events to differ materially from those expressed or implied by such forward-looking information. Factors that could affect the outcome include, among others: future prices and the supply of metals, the future demand for metals, the results of drilling, inability to raise the money necessary to incur the expenditures required to retain and advance the property, environmental liabilities (known and unknown), general business, economic, competitive, political and social uncertainties, results of exploration programs, risks of the mining industry, delays in obtaining governmental approvals, failure to obtain regulatory or shareholder approvals. There can be no assurance that such information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such information. Accordingly, readers should not place undue reliance on forward-looking information. All forward-looking information contained in this press release is given as of the date hereof and is based upon the opinions and estimates of management and information available to management as at the date hereof. Canada Nickel disclaims any intention or obligation to update or revise any forward-looking information, whether because of new information, future events or otherwise, except as required by law. Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

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SOURCE Canada Nickel Company Inc.

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Gilead Sciences
Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. The company strives to transform and simplify care for people with life-threatening illnesses around the world. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California. 

Originally published by Gilead Sciences

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