NEW YORK, February 10, 2026 /3BL/ – Governance & Accountability Institute (G&A), a leading sustainability consulting and research firm, has issued a Resource Paper on Extended Producer Responsibility (EPR) laws for packaging in the U.S. The new Resource Paper, which is available at link, examines the adoption of EPR packaging regulations across states and outlines the compliance, reporting, and financial implications for companies that sell packaged products in the U.S.

Key findings of the new Resource Paper include:

  • EPR packaging laws are expanding rapidly across the U.S., with seven states having adopted legislation and approximately 14 additional states actively considering similar laws as of early 2026.
  • EPR packaging laws generally cover paper, plastic, glass, and metal packaging, food service ware, and paper products sold to consumers and, in some cases, business-to-business (B2B) packaging.
  • Compliance obligations are administered through state-approved Producer Responsibility Organizations (PROs), which require producers to register, submit annual supply data, and pay fees based on the weight, type, and recyclability of packaging materials.
  • Companies face increasing legal, operational, and reporting complexity due to differences in state-level requirements, deadlines, and fee structures, as well as potential financial penalties and reputational risks for noncompliance.

Packaging EPR laws represent a fundamental shift in how packaging waste is funded and managed in the United States,” said Louis Coppola, CEO & Co-Founder at G&A Institute. “As these programs expand, companies must understand whether they qualify as covered producers, what data they are required to report, and how EPR fees may impact their financial planning.”

Coppola added, “G&A is available to help companies assess their exposure to packaging EPR laws, navigate PRO registration and reporting, and develop strategies to reduce long-term costs through improved packaging design and material choices.”

About G&A Institute, Inc.
Founded in 2006, Governance & Accountability Institute, Inc. (G&A) is a sustainability consulting and research firm headquartered in New York City. G&A helps corporate and investor clients recognize, understand, and develop winning strategies for sustainability and ESG issues to address stakeholder and shareholder concerns. G&A’s proprietary, comprehensive full-suite process for sustainability reporting is designed to help organizations achieve sustainability leadership in their industry and sector and maximize return on investment for sustainability initiatives.

Since 2011, G&A has been building and expanding a comprehensive database of corporate sustainability reporting data based on analysis of thousands of ESG and sustainability reports to help steer strategy for our clients and improve their disclosure and reporting. More information is available on our website at ga-institute.com.

FOR MEDIA INQUIRIES & INTERVIEWS, CONTACT
Louis D. Coppola
CEO & Co-Founder 
Governance & Accountability Institute, Inc. 
Tel 646.430.8230 ext 14 
Email lcoppola@ga-institute.com

NEW YORK, February 10, 2026 /3BL/ – Governance & Accountability Institute (G&A), a leading sustainability consulting and research firm, has issued a Resource Paper on Extended Producer Responsibility (EPR) laws for packaging in the U.S. The new Resource Paper, which is available at link, examines the adoption of EPR packaging regulations across states and outlines the compliance, reporting, and financial implications for companies that sell packaged products in the U.S.

Key findings of the new Resource Paper include:

  • EPR packaging laws are expanding rapidly across the U.S., with seven states having adopted legislation and approximately 14 additional states actively considering similar laws as of early 2026.
  • EPR packaging laws generally cover paper, plastic, glass, and metal packaging, food service ware, and paper products sold to consumers and, in some cases, business-to-business (B2B) packaging.
  • Compliance obligations are administered through state-approved Producer Responsibility Organizations (PROs), which require producers to register, submit annual supply data, and pay fees based on the weight, type, and recyclability of packaging materials.
  • Companies face increasing legal, operational, and reporting complexity due to differences in state-level requirements, deadlines, and fee structures, as well as potential financial penalties and reputational risks for noncompliance.

Packaging EPR laws represent a fundamental shift in how packaging waste is funded and managed in the United States,” said Louis Coppola, CEO & Co-Founder at G&A Institute. “As these programs expand, companies must understand whether they qualify as covered producers, what data they are required to report, and how EPR fees may impact their financial planning.”

Coppola added, “G&A is available to help companies assess their exposure to packaging EPR laws, navigate PRO registration and reporting, and develop strategies to reduce long-term costs through improved packaging design and material choices.”

About G&A Institute, Inc.
Founded in 2006, Governance & Accountability Institute, Inc. (G&A) is a sustainability consulting and research firm headquartered in New York City. G&A helps corporate and investor clients recognize, understand, and develop winning strategies for sustainability and ESG issues to address stakeholder and shareholder concerns. G&A’s proprietary, comprehensive full-suite process for sustainability reporting is designed to help organizations achieve sustainability leadership in their industry and sector and maximize return on investment for sustainability initiatives.

Since 2011, G&A has been building and expanding a comprehensive database of corporate sustainability reporting data based on analysis of thousands of ESG and sustainability reports to help steer strategy for our clients and improve their disclosure and reporting. More information is available on our website at ga-institute.com.

FOR MEDIA INQUIRIES & INTERVIEWS, CONTACT
Louis D. Coppola
CEO & Co-Founder 
Governance & Accountability Institute, Inc. 
Tel 646.430.8230 ext 14 
Email lcoppola@ga-institute.com

NEW YORK, February 10, 2026 /3BL/ – Governance & Accountability Institute (G&A), a leading sustainability consulting and research firm, has issued a Resource Paper on Extended Producer Responsibility (EPR) laws for packaging in the U.S. The new Resource Paper, which is available at link, examines the adoption of EPR packaging regulations across states and outlines the compliance, reporting, and financial implications for companies that sell packaged products in the U.S.

Key findings of the new Resource Paper include:

  • EPR packaging laws are expanding rapidly across the U.S., with seven states having adopted legislation and approximately 14 additional states actively considering similar laws as of early 2026.
  • EPR packaging laws generally cover paper, plastic, glass, and metal packaging, food service ware, and paper products sold to consumers and, in some cases, business-to-business (B2B) packaging.
  • Compliance obligations are administered through state-approved Producer Responsibility Organizations (PROs), which require producers to register, submit annual supply data, and pay fees based on the weight, type, and recyclability of packaging materials.
  • Companies face increasing legal, operational, and reporting complexity due to differences in state-level requirements, deadlines, and fee structures, as well as potential financial penalties and reputational risks for noncompliance.

Packaging EPR laws represent a fundamental shift in how packaging waste is funded and managed in the United States,” said Louis Coppola, CEO & Co-Founder at G&A Institute. “As these programs expand, companies must understand whether they qualify as covered producers, what data they are required to report, and how EPR fees may impact their financial planning.”

Coppola added, “G&A is available to help companies assess their exposure to packaging EPR laws, navigate PRO registration and reporting, and develop strategies to reduce long-term costs through improved packaging design and material choices.”

About G&A Institute, Inc.
Founded in 2006, Governance & Accountability Institute, Inc. (G&A) is a sustainability consulting and research firm headquartered in New York City. G&A helps corporate and investor clients recognize, understand, and develop winning strategies for sustainability and ESG issues to address stakeholder and shareholder concerns. G&A’s proprietary, comprehensive full-suite process for sustainability reporting is designed to help organizations achieve sustainability leadership in their industry and sector and maximize return on investment for sustainability initiatives.

Since 2011, G&A has been building and expanding a comprehensive database of corporate sustainability reporting data based on analysis of thousands of ESG and sustainability reports to help steer strategy for our clients and improve their disclosure and reporting. More information is available on our website at ga-institute.com.

FOR MEDIA INQUIRIES & INTERVIEWS, CONTACT
Louis D. Coppola
CEO & Co-Founder 
Governance & Accountability Institute, Inc. 
Tel 646.430.8230 ext 14 
Email lcoppola@ga-institute.com

SAN DIEGO, Feb. 10, 2026 /PRNewswire/ — North County African American Women’s Association (NCAAWA) and North Island Credit Union are again partnering to offer scholarships and financial literacy programming to college-bound female students of African American descent in North County San Diego.

In the sixth year of the partnership, four $1,000 NCAAWA/North Island Credit Union scholarships are available to graduating high school seniors, current ROP, trade school, college and/or graduate students in Carlsbad, Escondido, Fallbrook, Oceanside, San Dieguito, San Marcos and Vista. Special consideration will be given to students pursuing degrees in education.

North Island Credit Union President/CEO Steve O’Connell said, “We are proud to continue our partnership with NCAAWA and support programs that expand access to education and opportunity for young women in our community. These scholarships and financial literacy initiatives reflect our shared commitment to empowering students with the resources and knowledge they need to pursue their goals and build a strong financial future.”

In addition to the North Island Credit Union scholarships, NCAAWA is providing multiple scholarship programs to qualified North County students. Applications and more information about all NCAAWA scholarships can be found at ncaawa.org/scholarships. Online applications will be accepted through March 31, 2026.

NCAAWA Scholarship Committee Chair Kafi Swaniker said, “NCAAWA is so grateful to North Island Credit Union for continued partnership and for providing four much needed scholarships to students to pursue their education.”

The two organizations also are partnering to provide financial literacy training for upper class high school girls in NCAAWA’s Global Ambassadors Mentoring Program. The program empowers young women with leadership skills, understanding in-depth financial literacy and global issues that impact their social and career mobility. North Island Credit Union is providing participants with interactive financial programs and mentoring to teach budgeting, money management, savings, and practical financial life skills, among other topics.

About North County African American Women’s Association
Established in 1995, the North County African American Women’s Association (NCAAWA) is an all-inclusive non-profit 501(c)(3) volunteer organization located in North San Diego County. Its mission is to provide a support network through education, health awareness, and life skills programs for women and girls in San Diego’s North County to increase their self-sufficiency. Maintaining its charitable, educational, and recreational objectives, the organization, through its mission, has opened support to all women in San Diego’s North County, celebrating ethnic and racial pride.

About North Island Credit Union, a division of California Credit Union
California Credit Union is a federally chartered credit union founded in 1933 with assets of nearly $5.4 billion, over 200,000 members and 26 retail branches. Named a Forbes Best-In-State Credit Union in 2024 & 2025, California Credit Union membership is available to community members and businesses nationwide. The credit union operates in San Diego and Riverside Counties as North Island Credit Union, a division of California Credit Union. Federally insured by the NCUA, the credit union offers a full suite of consumer, business and investment products and services, including comprehensive consumer checking and loan options, personalized financial planning, business banking, and leading-edge online and mobile banking. California Credit Union is certified as a Community Development Financial Institution (CDFI) with a Low Income Designation, offering inclusive products and services to build financial stability in our underserved communities, including a checking account certified as meeting the Bank On National Account Standards. California Federal Credit Union operates as California Credit Union. Visit northisland.ccu.com for more information or follow the credit union on Instagram® or Facebook® @northislandcu.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/north-county-african-american-womens-association–north-island-credit-union-partner-to-offer-2026-student-scholarships-302682938.html

SOURCE North Island Credit Union

SAN DIEGO, Feb. 10, 2026 /PRNewswire/ — North County African American Women’s Association (NCAAWA) and North Island Credit Union are again partnering to offer scholarships and financial literacy programming to college-bound female students of African American descent in North County San Diego.

In the sixth year of the partnership, four $1,000 NCAAWA/North Island Credit Union scholarships are available to graduating high school seniors, current ROP, trade school, college and/or graduate students in Carlsbad, Escondido, Fallbrook, Oceanside, San Dieguito, San Marcos and Vista. Special consideration will be given to students pursuing degrees in education.

North Island Credit Union President/CEO Steve O’Connell said, “We are proud to continue our partnership with NCAAWA and support programs that expand access to education and opportunity for young women in our community. These scholarships and financial literacy initiatives reflect our shared commitment to empowering students with the resources and knowledge they need to pursue their goals and build a strong financial future.”

In addition to the North Island Credit Union scholarships, NCAAWA is providing multiple scholarship programs to qualified North County students. Applications and more information about all NCAAWA scholarships can be found at ncaawa.org/scholarships. Online applications will be accepted through March 31, 2026.

NCAAWA Scholarship Committee Chair Kafi Swaniker said, “NCAAWA is so grateful to North Island Credit Union for continued partnership and for providing four much needed scholarships to students to pursue their education.”

The two organizations also are partnering to provide financial literacy training for upper class high school girls in NCAAWA’s Global Ambassadors Mentoring Program. The program empowers young women with leadership skills, understanding in-depth financial literacy and global issues that impact their social and career mobility. North Island Credit Union is providing participants with interactive financial programs and mentoring to teach budgeting, money management, savings, and practical financial life skills, among other topics.

About North County African American Women’s Association
Established in 1995, the North County African American Women’s Association (NCAAWA) is an all-inclusive non-profit 501(c)(3) volunteer organization located in North San Diego County. Its mission is to provide a support network through education, health awareness, and life skills programs for women and girls in San Diego’s North County to increase their self-sufficiency. Maintaining its charitable, educational, and recreational objectives, the organization, through its mission, has opened support to all women in San Diego’s North County, celebrating ethnic and racial pride.

About North Island Credit Union, a division of California Credit Union
California Credit Union is a federally chartered credit union founded in 1933 with assets of nearly $5.4 billion, over 200,000 members and 26 retail branches. Named a Forbes Best-In-State Credit Union in 2024 & 2025, California Credit Union membership is available to community members and businesses nationwide. The credit union operates in San Diego and Riverside Counties as North Island Credit Union, a division of California Credit Union. Federally insured by the NCUA, the credit union offers a full suite of consumer, business and investment products and services, including comprehensive consumer checking and loan options, personalized financial planning, business banking, and leading-edge online and mobile banking. California Credit Union is certified as a Community Development Financial Institution (CDFI) with a Low Income Designation, offering inclusive products and services to build financial stability in our underserved communities, including a checking account certified as meeting the Bank On National Account Standards. California Federal Credit Union operates as California Credit Union. Visit northisland.ccu.com for more information or follow the credit union on Instagram® or Facebook® @northislandcu.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/north-county-african-american-womens-association–north-island-credit-union-partner-to-offer-2026-student-scholarships-302682938.html

SOURCE North Island Credit Union

SAN DIEGO, Feb. 10, 2026 /PRNewswire/ — North County African American Women’s Association (NCAAWA) and North Island Credit Union are again partnering to offer scholarships and financial literacy programming to college-bound female students of African American descent in North County San Diego.

In the sixth year of the partnership, four $1,000 NCAAWA/North Island Credit Union scholarships are available to graduating high school seniors, current ROP, trade school, college and/or graduate students in Carlsbad, Escondido, Fallbrook, Oceanside, San Dieguito, San Marcos and Vista. Special consideration will be given to students pursuing degrees in education.

North Island Credit Union President/CEO Steve O’Connell said, “We are proud to continue our partnership with NCAAWA and support programs that expand access to education and opportunity for young women in our community. These scholarships and financial literacy initiatives reflect our shared commitment to empowering students with the resources and knowledge they need to pursue their goals and build a strong financial future.”

In addition to the North Island Credit Union scholarships, NCAAWA is providing multiple scholarship programs to qualified North County students. Applications and more information about all NCAAWA scholarships can be found at ncaawa.org/scholarships. Online applications will be accepted through March 31, 2026.

NCAAWA Scholarship Committee Chair Kafi Swaniker said, “NCAAWA is so grateful to North Island Credit Union for continued partnership and for providing four much needed scholarships to students to pursue their education.”

The two organizations also are partnering to provide financial literacy training for upper class high school girls in NCAAWA’s Global Ambassadors Mentoring Program. The program empowers young women with leadership skills, understanding in-depth financial literacy and global issues that impact their social and career mobility. North Island Credit Union is providing participants with interactive financial programs and mentoring to teach budgeting, money management, savings, and practical financial life skills, among other topics.

About North County African American Women’s Association
Established in 1995, the North County African American Women’s Association (NCAAWA) is an all-inclusive non-profit 501(c)(3) volunteer organization located in North San Diego County. Its mission is to provide a support network through education, health awareness, and life skills programs for women and girls in San Diego’s North County to increase their self-sufficiency. Maintaining its charitable, educational, and recreational objectives, the organization, through its mission, has opened support to all women in San Diego’s North County, celebrating ethnic and racial pride.

About North Island Credit Union, a division of California Credit Union
California Credit Union is a federally chartered credit union founded in 1933 with assets of nearly $5.4 billion, over 200,000 members and 26 retail branches. Named a Forbes Best-In-State Credit Union in 2024 & 2025, California Credit Union membership is available to community members and businesses nationwide. The credit union operates in San Diego and Riverside Counties as North Island Credit Union, a division of California Credit Union. Federally insured by the NCUA, the credit union offers a full suite of consumer, business and investment products and services, including comprehensive consumer checking and loan options, personalized financial planning, business banking, and leading-edge online and mobile banking. California Credit Union is certified as a Community Development Financial Institution (CDFI) with a Low Income Designation, offering inclusive products and services to build financial stability in our underserved communities, including a checking account certified as meeting the Bank On National Account Standards. California Federal Credit Union operates as California Credit Union. Visit northisland.ccu.com for more information or follow the credit union on Instagram® or Facebook® @northislandcu.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/north-county-african-american-womens-association–north-island-credit-union-partner-to-offer-2026-student-scholarships-302682938.html

SOURCE North Island Credit Union

Originally published on newsroom.marykay.com

DALLAS, February 10, 2026 /3BL/ – Mary Kay Inc., a global direct sales leader in beauty and skincare innovation, entered 2026 with momentum, securing a top-tier distinction on Forbes’ 2026 Best Customer Service list, where the company ranked #2 overall. The honor follows a standout year for Mary Kay, which concluded 2025 with a total of 25 global awards, underscoring its continued focus on corporate excellence, direct selling industry, social impact, environmental sustainability, science, and innovation.

The recent recognition highlights Mary Kay’s enduring commitment to putting the customer at the heart of everything it does, from seamless digital support to personalized beauty advice. The Forbes Best Customer Service ranking spotlights organizations that have set the gold standard for responsiveness, empathy, and excellence in service delivery – and Mary Kay’s placement at number two reflects a remarkable year of business transformation.

Ryan Rogers, CEO of Mary Kay Inc.

“Climbing to the No. 2 spot in the Forbes ranking is a strong validation of our people-powered culture and demonstrates the significance of what we can accomplish together. It speaks to the second-to-none reputation of our Independent Beauty Consultants, the passion of our customer service teams, and company values built on service and making time for others,” said Ryan Rogers, CEO of Mary Kay Inc. (Image Courtesy: Mary Kay Inc.)

“Every interaction with our customers is an opportunity to make someone feel seen, supported, and valued,” said Ryan Rogers, CEO of Mary Kay Inc. “Climbing to the No. 2 spot in the Forbes ranking is a strong validation of our people-powered culture and demonstrates the significance of what we can accomplish together. It speaks to the second-to-none reputation of our Independent Beauty Consultants, the passion of our customer service teams, and company values built on service and making time for others. That foundation is what inspires us to consistently deliver unforgettable customer experiences through our tried-and-true products.”

“Our Best Customer Service list relies on 3.8 million customer ratings each year to capture how real users rate thousands of brands and products,” said Forbes Assistant Managing Editor Alan Schwarz, who oversees the annual list. “More than 3,500 different brands were reviewed. To even make the top 300 list is an achievement — Mary Kay placing No. 2 overall indicates just how highly its customers feel about the company.”

The Forbes recognition is the latest of a series of reputation awards garnered by Mary Kay in 2025:   

Corporate Excellence

  • Forbes #2 | Best Customer Service list
  • Newsweek | America’s Greatest Workplaces for Women 2025
  • Newsweek | America’s Greatest Workplaces 2025
  • WWD Beauty Inc. #11 | The 2024 Top 100 Beauty Companies
  • Happi #13 | Top 50 U.S. Companies
  • Forbes Diamonds 2025 – Mary Kay Poland
  • EXPANSIÓN | 2025 Compliance Awards – Mary Kay Spain
  • China Association for Business Culture | 2025 Enterprise of Excellence Award – Mary Kay China

Brand Performance

  • Euromonitor International #1 | Direct Selling Brand of Skin Care and Color Cosmetics in the World[1] for three consecutive years (2023, 2024, 2025)
  • Euromonitor International #1 Brand of Facial Make-Up in Latin America[2]
  • Euromonitor International #1 Brand of Lip Products in Latin America[3]
  • Euromonitor International #1 Brand of Skincare and Color Cosmetics in Mexico[4]
  • Euromonitor International #1 Brand of Color Cosmetics in Mexico[5]
  • Nielsen | #1 Brand in Foundations in Brazil
  • Nielsen | #1 Brand in Makeup in Brazil
  • 2025 Superbrands | Mary Kay Slovakia and Mary Kay Czech Republic

Direct Selling & Innovation

  • Respected Direct Selling Enterprise 2025 Award – Mary Kay China
  • Direct Selling News (DSN) | 2025 DSN 40 Under 40: Megan Gregg for Legal Excellence
  • Direct Selling News (DSN) | 2025 DSN 40 Under 40: Julia Santosuosso for Corporate Social Responsibility Impact
  • German Direct Selling Association (BDD) | “2025 Innovation” Award for Mary Kay’s AI-powered Foundation Finder – Mary Kay Germany

Social Impact & Environmental Sustainability

  • Forbes #9 | Best Brands for Social Impact list – 2025
  • Golden Bee | 2025 Outstanding Corporate Sustainability Report for “Gender Equality Information Disclosure” Award – Mary Kay China
  • Cemefi | Distintivo ESR®  Socially Responsible Company (Empresa Socialmente Responsable) – Mary Kay Mexico (2024, 2025)
  • The Dallas Entrepreneurship Center (DEC) Network State of Entrepreneurship | “Large Corporation of the Year” Award
  • Baylor Scott & White Dallas Foundation | “Circle of Care” Award.

***

About Mary Kay
One of the original glass ceiling breakers, Mary Kay Ash founded her dream beauty brand in Texas in 1963 with one goal: to enrich women’s lives. That dream has blossomed into a global company with millions of independent sales force members in more than 40 markets. For over 60 years, the Mary Kay opportunity has empowered women to define their own futures through education, mentorship, advocacy, and innovation. Mary Kay is dedicated to investing in the science behind beauty and manufacturing cutting-edge skincare, color cosmetics, nutritional supplements, and fragrances. Mary Kay believes in preserving our planet for future generations, protecting women impacted by cancer and domestic abuse, and encouraging youth to follow their dreams. Learn more at marykayglobal.com. Find us on FacebookInstagram, and LinkedIn, or follow us on X.

About Forbes
Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.

###

[1] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[2] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[3] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[4] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[5] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”

Originally published on newsroom.marykay.com

DALLAS, February 10, 2026 /3BL/ – Mary Kay Inc., a global direct sales leader in beauty and skincare innovation, entered 2026 with momentum, securing a top-tier distinction on Forbes’ 2026 Best Customer Service list, where the company ranked #2 overall. The honor follows a standout year for Mary Kay, which concluded 2025 with a total of 25 global awards, underscoring its continued focus on corporate excellence, direct selling industry, social impact, environmental sustainability, science, and innovation.

The recent recognition highlights Mary Kay’s enduring commitment to putting the customer at the heart of everything it does, from seamless digital support to personalized beauty advice. The Forbes Best Customer Service ranking spotlights organizations that have set the gold standard for responsiveness, empathy, and excellence in service delivery – and Mary Kay’s placement at number two reflects a remarkable year of business transformation.

Ryan Rogers, CEO of Mary Kay Inc.

“Climbing to the No. 2 spot in the Forbes ranking is a strong validation of our people-powered culture and demonstrates the significance of what we can accomplish together. It speaks to the second-to-none reputation of our Independent Beauty Consultants, the passion of our customer service teams, and company values built on service and making time for others,” said Ryan Rogers, CEO of Mary Kay Inc. (Image Courtesy: Mary Kay Inc.)

“Every interaction with our customers is an opportunity to make someone feel seen, supported, and valued,” said Ryan Rogers, CEO of Mary Kay Inc. “Climbing to the No. 2 spot in the Forbes ranking is a strong validation of our people-powered culture and demonstrates the significance of what we can accomplish together. It speaks to the second-to-none reputation of our Independent Beauty Consultants, the passion of our customer service teams, and company values built on service and making time for others. That foundation is what inspires us to consistently deliver unforgettable customer experiences through our tried-and-true products.”

“Our Best Customer Service list relies on 3.8 million customer ratings each year to capture how real users rate thousands of brands and products,” said Forbes Assistant Managing Editor Alan Schwarz, who oversees the annual list. “More than 3,500 different brands were reviewed. To even make the top 300 list is an achievement — Mary Kay placing No. 2 overall indicates just how highly its customers feel about the company.”

The Forbes recognition is the latest of a series of reputation awards garnered by Mary Kay in 2025:   

Corporate Excellence

  • Forbes #2 | Best Customer Service list
  • Newsweek | America’s Greatest Workplaces for Women 2025
  • Newsweek | America’s Greatest Workplaces 2025
  • WWD Beauty Inc. #11 | The 2024 Top 100 Beauty Companies
  • Happi #13 | Top 50 U.S. Companies
  • Forbes Diamonds 2025 – Mary Kay Poland
  • EXPANSIÓN | 2025 Compliance Awards – Mary Kay Spain
  • China Association for Business Culture | 2025 Enterprise of Excellence Award – Mary Kay China

Brand Performance

  • Euromonitor International #1 | Direct Selling Brand of Skin Care and Color Cosmetics in the World[1] for three consecutive years (2023, 2024, 2025)
  • Euromonitor International #1 Brand of Facial Make-Up in Latin America[2]
  • Euromonitor International #1 Brand of Lip Products in Latin America[3]
  • Euromonitor International #1 Brand of Skincare and Color Cosmetics in Mexico[4]
  • Euromonitor International #1 Brand of Color Cosmetics in Mexico[5]
  • Nielsen | #1 Brand in Foundations in Brazil
  • Nielsen | #1 Brand in Makeup in Brazil
  • 2025 Superbrands | Mary Kay Slovakia and Mary Kay Czech Republic

Direct Selling & Innovation

  • Respected Direct Selling Enterprise 2025 Award – Mary Kay China
  • Direct Selling News (DSN) | 2025 DSN 40 Under 40: Megan Gregg for Legal Excellence
  • Direct Selling News (DSN) | 2025 DSN 40 Under 40: Julia Santosuosso for Corporate Social Responsibility Impact
  • German Direct Selling Association (BDD) | “2025 Innovation” Award for Mary Kay’s AI-powered Foundation Finder – Mary Kay Germany

Social Impact & Environmental Sustainability

  • Forbes #9 | Best Brands for Social Impact list – 2025
  • Golden Bee | 2025 Outstanding Corporate Sustainability Report for “Gender Equality Information Disclosure” Award – Mary Kay China
  • Cemefi | Distintivo ESR®  Socially Responsible Company (Empresa Socialmente Responsable) – Mary Kay Mexico (2024, 2025)
  • The Dallas Entrepreneurship Center (DEC) Network State of Entrepreneurship | “Large Corporation of the Year” Award
  • Baylor Scott & White Dallas Foundation | “Circle of Care” Award.

***

About Mary Kay
One of the original glass ceiling breakers, Mary Kay Ash founded her dream beauty brand in Texas in 1963 with one goal: to enrich women’s lives. That dream has blossomed into a global company with millions of independent sales force members in more than 40 markets. For over 60 years, the Mary Kay opportunity has empowered women to define their own futures through education, mentorship, advocacy, and innovation. Mary Kay is dedicated to investing in the science behind beauty and manufacturing cutting-edge skincare, color cosmetics, nutritional supplements, and fragrances. Mary Kay believes in preserving our planet for future generations, protecting women impacted by cancer and domestic abuse, and encouraging youth to follow their dreams. Learn more at marykayglobal.com. Find us on FacebookInstagram, and LinkedIn, or follow us on X.

About Forbes
Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.

###

[1] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[2] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[3] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[4] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[5] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”

Originally published on newsroom.marykay.com

DALLAS, February 10, 2026 /3BL/ – Mary Kay Inc., a global direct sales leader in beauty and skincare innovation, entered 2026 with momentum, securing a top-tier distinction on Forbes’ 2026 Best Customer Service list, where the company ranked #2 overall. The honor follows a standout year for Mary Kay, which concluded 2025 with a total of 25 global awards, underscoring its continued focus on corporate excellence, direct selling industry, social impact, environmental sustainability, science, and innovation.

The recent recognition highlights Mary Kay’s enduring commitment to putting the customer at the heart of everything it does, from seamless digital support to personalized beauty advice. The Forbes Best Customer Service ranking spotlights organizations that have set the gold standard for responsiveness, empathy, and excellence in service delivery – and Mary Kay’s placement at number two reflects a remarkable year of business transformation.

Ryan Rogers, CEO of Mary Kay Inc.

“Climbing to the No. 2 spot in the Forbes ranking is a strong validation of our people-powered culture and demonstrates the significance of what we can accomplish together. It speaks to the second-to-none reputation of our Independent Beauty Consultants, the passion of our customer service teams, and company values built on service and making time for others,” said Ryan Rogers, CEO of Mary Kay Inc. (Image Courtesy: Mary Kay Inc.)

“Every interaction with our customers is an opportunity to make someone feel seen, supported, and valued,” said Ryan Rogers, CEO of Mary Kay Inc. “Climbing to the No. 2 spot in the Forbes ranking is a strong validation of our people-powered culture and demonstrates the significance of what we can accomplish together. It speaks to the second-to-none reputation of our Independent Beauty Consultants, the passion of our customer service teams, and company values built on service and making time for others. That foundation is what inspires us to consistently deliver unforgettable customer experiences through our tried-and-true products.”

“Our Best Customer Service list relies on 3.8 million customer ratings each year to capture how real users rate thousands of brands and products,” said Forbes Assistant Managing Editor Alan Schwarz, who oversees the annual list. “More than 3,500 different brands were reviewed. To even make the top 300 list is an achievement — Mary Kay placing No. 2 overall indicates just how highly its customers feel about the company.”

The Forbes recognition is the latest of a series of reputation awards garnered by Mary Kay in 2025:   

Corporate Excellence

  • Forbes #2 | Best Customer Service list
  • Newsweek | America’s Greatest Workplaces for Women 2025
  • Newsweek | America’s Greatest Workplaces 2025
  • WWD Beauty Inc. #11 | The 2024 Top 100 Beauty Companies
  • Happi #13 | Top 50 U.S. Companies
  • Forbes Diamonds 2025 – Mary Kay Poland
  • EXPANSIÓN | 2025 Compliance Awards – Mary Kay Spain
  • China Association for Business Culture | 2025 Enterprise of Excellence Award – Mary Kay China

Brand Performance

  • Euromonitor International #1 | Direct Selling Brand of Skin Care and Color Cosmetics in the World[1] for three consecutive years (2023, 2024, 2025)
  • Euromonitor International #1 Brand of Facial Make-Up in Latin America[2]
  • Euromonitor International #1 Brand of Lip Products in Latin America[3]
  • Euromonitor International #1 Brand of Skincare and Color Cosmetics in Mexico[4]
  • Euromonitor International #1 Brand of Color Cosmetics in Mexico[5]
  • Nielsen | #1 Brand in Foundations in Brazil
  • Nielsen | #1 Brand in Makeup in Brazil
  • 2025 Superbrands | Mary Kay Slovakia and Mary Kay Czech Republic

Direct Selling & Innovation

  • Respected Direct Selling Enterprise 2025 Award – Mary Kay China
  • Direct Selling News (DSN) | 2025 DSN 40 Under 40: Megan Gregg for Legal Excellence
  • Direct Selling News (DSN) | 2025 DSN 40 Under 40: Julia Santosuosso for Corporate Social Responsibility Impact
  • German Direct Selling Association (BDD) | “2025 Innovation” Award for Mary Kay’s AI-powered Foundation Finder – Mary Kay Germany

Social Impact & Environmental Sustainability

  • Forbes #9 | Best Brands for Social Impact list – 2025
  • Golden Bee | 2025 Outstanding Corporate Sustainability Report for “Gender Equality Information Disclosure” Award – Mary Kay China
  • Cemefi | Distintivo ESR®  Socially Responsible Company (Empresa Socialmente Responsable) – Mary Kay Mexico (2024, 2025)
  • The Dallas Entrepreneurship Center (DEC) Network State of Entrepreneurship | “Large Corporation of the Year” Award
  • Baylor Scott & White Dallas Foundation | “Circle of Care” Award.

***

About Mary Kay
One of the original glass ceiling breakers, Mary Kay Ash founded her dream beauty brand in Texas in 1963 with one goal: to enrich women’s lives. That dream has blossomed into a global company with millions of independent sales force members in more than 40 markets. For over 60 years, the Mary Kay opportunity has empowered women to define their own futures through education, mentorship, advocacy, and innovation. Mary Kay is dedicated to investing in the science behind beauty and manufacturing cutting-edge skincare, color cosmetics, nutritional supplements, and fragrances. Mary Kay believes in preserving our planet for future generations, protecting women impacted by cancer and domestic abuse, and encouraging youth to follow their dreams. Learn more at marykayglobal.com. Find us on FacebookInstagram, and LinkedIn, or follow us on X.

About Forbes
Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.

###

[1] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[2] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[3] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[4] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”
[5] “Source Euromonitor International Limited; Beauty and Personal Care 2025 Edition, value sales at RSP, 2024 data”

NEW YORK, Feb. 10, 2026 /PRNewswire/ — Emmy Award-winner Jeff Hiller, author of national bestselling memoir Actress of a Certain Age and drag king Murray Hill, author of forthcoming memoir Showbiz, co-stars on HBO drama Somebody Somewhere, and comedian Youngmi Mayer, author of I’m Laughing Because I’m Crying, will keynote personal storytelling summit Open Secrets Live on May 2, 2026 at Symphony Space’s Leonard Nimoy Thalia in New York.

Open Secrets Live is the second annual summit from literary magazine Open Secrets, edited by Rachel Kramer Bussel, which publishes personal essays on topics we’re taught to keep “secret.” Over 35 memoirists and editors will speak on relationships, family, identity, LGBTQIA life, mental health, physical health and getting published.

“I was blown away by the response to last year’s summit. Audiences are eager to learn about the highs and lows of baring your soul on the page,” said Bussel. “Each panel will cover the craft of sharing your story while protecting personal boundaries.”

Other notable speakers include Stefan Merrill Block, author of Read with Jenna pick Homeschooled; Sari Botton, editor of Oldster and Memoir Land magazines; former America’s Next Top Model contestant Sarah Hartshorne, author of You Wanna Be on Top?, TikTok star Jesse James Rose, author of sorry i keep crying during sex, with editors from Abrams Books (Sarah Robbins), Catapult (Kendall Storey), One Signal/Atria (Alessandra Bastagli), Tiny Reparations Books (Emi Ikkanda), The New York Times‘ Modern Love column (Miya Lee), and Slate (Shannon Palus).

The summit runs from 10 a.m. to 6 p.m., with a ticketed after-party. Attendees will receive a free swag bag.

Kew & Willow Books is our onsite bookseller. Early bird tickets are $40 via Symphony Space. Full schedule here.

For media requests, contact opensecretsmag@gmail.com

Open Secrets Magazine is a home for revealing personal essays about subjects we’re taught to keep “secret.” Since April 2023, Open Secrets has published over 200 original essays and garnered over 7,000 loyal readers. The magazine hosts the online Open Secrets Book Club.

Rachel Kramer Bussel (rachelkramerbussel.com) is the founder and editor-in-chief of Open Secrets Magazine. Rachel is a widely published writer with essays and articles in The New York Times, The Wall Street Journal, The Washington Post, HuffPost Personal, and The Village Voice, and edited over 70 anthologies. She’s host of upcoming podcast Finders and Keepers and is editing a nonfiction anthology, both about our attachments to our belongings.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/jeff-hiller-murray-hill-and-youngmi-mayer-to-keynote-personal-storytelling-summit-open-secrets-live-on-may-2-in-new-york-302683036.html

SOURCE Open Secrets Magazine

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.