Our 2026 Impact Report highlights how we’re investing in our country, communities, employees, and environment through partnerships, programs, and innovations that create meaningful, long-term impact.

Driving Impact Across Communities

child at an outdoor event

Comcast is a proud American company investing in our country, employees, and customers. Through strategic investments, partnerships, and innovation, we are helping to strengthen communities, support economic growth, empower entrepreneurs and provide opportunities for millions.

  • ~$200B invested to expand broadband to millions, support U.S. jobs and innovation, and strengthen communities over the past five years
  • 2M small businesses powered

Expanding Digital Opportunity

people working in a classroom

Through Project UP, our $1 billion commitment to digital opportunity, we work with community partners to expand internet access, deliver digital skills training, and create pathways to economic mobility.

  • $440M cash and in-kind invested in our communities in 2025
  • $1B commitment to organizations connecting people to the internet and digital opportunity

Investing in Our People

people sitting and smiling together

The talent, dedication, and creativity of our teammates drive our success. We continue to invest in career growth, skill development, and opportunities that help employees and our communities thrive.

  • $20B invested in U.S. employees in 2025, including compensation, benefits, and development
  • 115K U.S. employees who make our products, services, and experiences possible for millions of Americans each day

A More Sustainable Future

people lying in the grass together

We’re advancing energy efficiency and sustainability across our operations, from our network and products to our buildings and productions. These efforts help reduce our environmental footprint while delivering value for customers and communities.

  • 55% reduction in the electricity consumed per terabyte of data delivered across our network
  • 41% reduction in Scope 1 and 2 market-based emissions since 2019 baseline

Download our 2026 Impact Report

Originally published by Jalopnik

Whether it’s the Crosstrek, Forester, or the 2026 Outback that’s fit for Bigfoot, there’s a lot to like about Subaru’s Wilderness models. But it turns out that the automaker’s focus on the wilderness extends beyond its vehicles to the plants where they’re built. In 2003, the company’s U.S. manufacturing facility — Subaru of Indiana Automotive (SIA) — became the first auto plant in the country to be certified as a Backyard Wildlife Habitat by the National Wildlife Federation.

Continue reading here

For millions of people, diabetes is not just a health condition—it is a daily reality that influences how they live, work, and plan their futures. In Mexico, the situation is particularly urgent: National data show that nearly one in five adults lives with diabetes, highlighting its high prevalence. Moreover, diabetes is one of the leading causes of death in the country, underscoring its significant public health impact.

For many, the journey to manage diabetes is as challenging as the diagnosis itself. Fragmented public healthcare pathways often force patients to spend months navigating care. They move from one facility to another before receiving the full treatment they need—if they can afford it at all. These systemic challenges result in long delays, rising personal costs, and growing treatment fatigue—turning accessing care and adherence to treatment into a constant balancing act with everyday life.

When systems struggle, innovation emerges

In such a fragmented landscape, continuity of care is far from guaranteed. Chronic diseases like diabetes bring not only physical complications such as chronic kidney disease and heart failure, but also financial strain, emotional burden, and persistent stigma. The impact reaches beyond the individual—placing pressure on their families, communities, and in the end the healthcare system as a whole.

Traditional healthcare structures, while essential, often struggle to address the full spectrum of patient needs—particularly in underserved communities. This gap has created an opportunity for alternative, high-quality clinical care delivered by multidisciplinary teams, improving accessibility, affordability, and continuity.

Partnership as a catalyst for systemic change

Enter Clínicas del Azúcar (Sugar Clinics): an innovative social enterprise, established in 2010, providing affordable diabetes care to underserved communities across Mexico. Their business model addresses these challenges head-on: they offer integrated care—including diagnostics, consultations, nutrition and psychological support—all under one umbrella as a “one-stop shop” solution.

Combined with operational excellence, this streamlined model significantly enhances the patient experience: while fragmented public care pathways can take months, Clínicas del Azúcar consolidates diagnostics, consultation, and support into a single visit.

At costs well below comparable private specialist care, they make high-quality diabetes care accessible, and support sustained disease management, helping to reduce the risk of complications, including those affecting cardiovascular, renal, and metabolic health.

Over the past decade, this integrated model has successfully evolved into a growing network of clinics across Mexico and has now crossed the border into the United States, signaling its relevance beyond a single national context.

hospital illustration

Specialized care: Access

Established in 2010, the chain now operates a network of over 50 specialized diabetes clinics across communities in Mexico.

hand holding cash illustration

Treatment options: Value

Guided by cost benchmarks, Clínicas developed a membership model designed to make diabetes care more affordable.

caution sign illustration

Therapy adherence: Care

Addressing fragmented care, which often leads diabetes patients in Mexico to interrupt or stop treatment due to access barriers.

Looking ahead: Health systems built for tomorrow

In a country like Mexico, where diabetes, cardiovascular disease, and kidney conditions represent critical public health challenges, innovative models of care are increasingly significant. Partnerships that combine scientific expertise, operational innovation, and social entrepreneurship offer new pathways to address complex realities. The evolving collaboration between Boehringer Ingelheim Mexico and Clínicas del Azúcar illustrates how cross-sector approaches can help shape more accessible, coordinated, and resilient healthcare systems.

As chronic diseases continue to rise globally, such initiatives highlight the importance of rethinking how healthcare is delivered—not only to treat illness, but also to support sustained diabetes management in communities with historically limited access to integrated care.

Our collaboration

The collaboration between Boehringer Ingelheim Mexico and Clínicas del Azúcar began in 2010 with early-stage support that helped establish the first clinic in Mexico City. Since then, the partnership has developed into a long-term initiative focused on expanding access to early diagnosis, treatment, and sustained disease management.

A milestone includes a membership-based program launched by two Boehringer employees that allows local colleagues to access Clínicas del Azúcar’s services at no cost. The program was designed as a model to encourage other companies to provide employees with access to specialized, comprehensive care to prevent or manage diabetes. To date, it is part of the benefits offered by more than 40 companies.

Through recent investments, such as through Boehringer’s Social Engagement Fund, new clinics are being established to serve additional communities. This partnership reflects a shared belief that healthcare innovation often emerges at the intersection of entrepreneurial thinking, scientific rigor, and local understanding.

Read more on Imagine – Boehringer Ingelheim’s sustainability story hub.

A winning performance is earning recognition beyond the field.

GP PRO has received a 2026 FacilitiesNet Vision Award for its case study featuring the KOLO® Smart Monitoring System at Lumen Field.

The venue deployed KOLO to improve operations, support the fan experience and help reduce waste. The numbers tell the story: 55% less paper waste, 999 rolls saved and 977 pounds of CO₂ reduced.

Congrats to the teams behind this work!

Learn more.

About Georgia-Pacific 
Based in Atlanta, Georgia-Pacific and its subsidiaries are among the world’s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose and building products. Our familiar consumer brands include Angel Soft®, Brawny®, Dixie®, enMotion®, Quilted Northern®, Sparkle® and Vanity Fair®. Georgia-Pacific has long been a leading supplier of building products to lumber and building materials dealers and large do-it-yourself warehouse retailers. Its Georgia-Pacific Recycling subsidiary is among the world’s largest traders of paper, metal and plastics. The company operates more than 150 facilities and employs approximately 30,000 people directly and creates more than 80,000 jobs indirectly. For more information, visit: gp.com/about-us. For news, visit: news.gp.com. Follow Georgia-Pacific on LinkedIn, Meta, Instagram, X and YouTube.

View original content here.

With college students heading back to school, many are looking for ways to make extra income without taking on another traditional part-time job.

The problem is that starting a business can seem intimidating because you think that it requires a big idea, a big investment and a five-year plan. It doesn’t.

If you have a skill, hobby or project that other people already find useful, you may be closer to having a business idea than you think. Instead of starting with “What business should I start?” try asking a simpler question: “What value can I already create?”

What do people already ask you for help with?

Start by paying attention to the requests you already get.

Do friends ask you to help them with projects around their house? Do classmates come to you when they need help with a class? Have you designed flyers for a student organization, edited videos for a friend or helped someone build a website?

Those requests are clues. They tell you there is something you can do that other people may not want, or know, how to do themselves.

That doesn’t automatically mean you have a business. But it gives you something much more useful than a random business idea: evidence that your skill solves a real problem.

What can you do that other people find difficult or annoying?

A useful business doesn’t always come from a rare or impressive talent. Sometimes it comes from doing something ordinary that other people would rather not do.

Maybe you are good at organizing information, creating social posts, making presentations look better, editing photos or turning long videos into short clips. If someone else finds that task time-consuming, confusing or frustrating, your ability to handle it can have value.

Try making a list of the things you can do confidently, focusing on the things that seem easy to you but consistently help someone else.

Could you turn one of your skills into something people would pay for?

Once you have a few possibilities, make them more specific.

“I’m a handy person” is a skill. “I can help other college students with small projects around their home” is an offer.

“I know graphic design” is a skill. “I create social media graphics for local businesses” is an offer.

“I’m good at video” is a skill. “I create short-form videos for restaurants and student organizations” is an offer.

Specificity makes an idea easier to understand and easier to test. You don’t need to know exactly how big the opportunity could become. You just need to know what you could confidently do for someone this weekend.

How do you make the idea feel real?

Once you identify an offer that seems promising, give it somewhere to live.

A simple online presence can make it easier to show examples of your work, explain what you offer and give someone a way to contact you. You don’t need a complicated website or a fully developed brand to get started.

A domain can also give the idea a name and an owned place online. GoDaddy Airo can help simplify the process of getting that online presence up and running, so you can focus on figuring out whether the idea is useful to someone else.

The important thing is that the website isn’t the business. It is a tool that helps you make the business idea real enough for someone else to see it.

What could you confidently offer someone this weekend?

This may be the most useful question to ask.

Forget about naming a company, designing the perfect logo or figuring out where you want to be five years from now. Think about what you could actually deliver to a real person in the next few days.

Could you make repairs around someone’s house? Design a menu? Tutor a classmate? Edit a video? Create social content for a local business?

Starting with something you already know how to do lowers the risk and gives you a chance to learn what people value. If it works, you can build from there. If it doesn’t, you have learned something without having to make a huge bet.

Do you need a big idea to get started?

The pressure to come up with a groundbreaking business idea can make starting feel harder than it needs to be.

For a college student or young adult, the better starting point may be much closer to home: What do I already know how to do? What do people already ask me for? What problem could I make easier for someone else?

You don’t have to turn every hobby into a business. And you don’t have to become an entrepreneur just because you have a marketable skill.

But if you want to see whether one of those skills could become a source of income, you don’t necessarily need to invent something new. You may just need to recognize the value in something you’re already good at — and give someone a reason to pay for it.

What free tools can help you start a side hustle as a college student?

GoDaddy Empower is offering a free domain and website building tools for three years* to college students looking to bring their small business ideas to life.

Check out www.godaddy.com/godaddy-for-good/empower to learn more. 

 

*Offer only available in U.S. higher education institutions at this time. 

At Griffith Foods, we believe that food should nourish people while supporting a more sustainable future. Developing a nutritious and sustainable portfolio that supports a healthier diet is central to how we partner with our customers—and it’s why we were proud to contribute to the World Business Council for Sustainable Development’s (WBCSD) recent research, “The Case for Accelerating Corporate Performance & Accountability for Healthy and Sustainable Diets.”

The WBCSD research highlights a clear evolution in expectations for food companies, going beyond environmental disclosure to include nutrition-related topics. Stakeholders are no longer focused solely on how food is produced, but increasingly on how product portfolios contribute to healthier and more sustainable diets. Topics such as nutrition governance, portfolio healthiness, responsible marketing, and protein diversification are becoming essential elements of corporate accountability across the sector.

At the same time, the research points to a significant disclosure gap. Despite growing attention on nutrition and dietary outcomes, public reporting remains uneven, with fewer than 20% of food companies providing consistent transparency on key nutrition related topics. This gap represents an opportunity for companies to use clearer, more consistent reporting as a driver for portfolio improvement and ‑long-term‑ value creation.

The report also underscores why action is urgent. Expanding nutrition labeling requirements, evolving regulatory frameworks, and increasing investor recognition of nutrition as a material issue are accelerating expectations for measurable accountability. Together, these forces signal a shift from voluntary commitments toward more decision‑useful, comparable information on how companies are shaping healthier and more sustainable diets. https://www.wbcsd.org/news/the-case-for-accelerating-corporate-performance-accountability-for-healthy-sustainable-diets/

Griffith Foods’ contribution to this research reflects our commitment to continuous improvement and collaboration. By engaging in industry‑wide efforts to strengthen metrics and reporting, we aim to support the development of food portfolios that meet both nutritional needs and sustainability goals—today and into the future.

We believe that transparency, collaboration, and shared accountability are essential to building food systems that deliver positive impacts for people and planet alike.

Read the full WBCSD article here

About Griffith Foods

Griffith Foods is a global product development partner helping food companies meet the evolving needs of consumers with high-quality, culinary driven, customized products. Founded in 1919 and headquartered in Alsip, Illinois, USA, Griffith Foods is a family-owned business known for collaborative innovation guided by its purpose to “Blend Care and Creativity to Nourish the World.” Operating in over 40 countries across six continents, Griffith Foods employs more than 5,000 people, including over 40 chefs and 340 food scientists, who work together to create solutions that nourish people, planet, and communities. The company’s product capabilities include seasonings, sauces, dressings, coating systems, and alternative protein solutions. Griffith Foods’ primary areas of focus include Foodservice, Food Manufacturers, Protein Processors, and Retail.

by Kurt Raaflaub, Chris Janson

From fiber monitoring to fiber sensing: A value multiplier

For decades, fiber optic networks have been treated as high-performance transport assets: essential, dependable, and largely measured by their ability to keep data moving. As mission-critical operators rethink resilience, security and operational intelligence, fiber is evolving from a passive communications medium into an active source of situational awareness. The shift from fiber monitoring to fiber sensing marks a fundamental change in how networks create value. Monitoring tells operators when performance has degraded or a link has failed — past tense. Sensing builds on this providing continuous insight into what is happening along and around the fiber route, often before service is affected. This breakthrough allows us to combine sensing and AI to translate complex physical signals into trusted, timely decisions.

This evolution matters most in mission-critical environments, especially power utilities, where communications networks don’t just support office applications, they support the power grid itself. Reliability expectations are unforgiving. When people flip a switch, they trust the lights will come on. That means utilities need networks with high availability and survivability, plus the ability to anticipate issues rather than merely react to outages. Fiber sensing supports that goal by turning existing infrastructure into an early warning system that can detect abnormal activity along a route before it becomes a service fault or a security breach.  Optical infrastructure modernization aligns directly with this need, as operators invest in transport that is not only higher-capacity but more observable, automated and resilient.

What fiber sensing detects and why earlier warning matters

Compared with traditional monitoring, fiber sensing changes the mindset from “is the link healthy?” to “what is happening along the network corridor?” That difference can be operationally decisive. Instead of learning that a cable was cut at 2:14 p.m., a sensing-enabled network might detect anomalous events at 2:07 p.m. consistent with groundwork repair or digging that is approaching the right-of-way. That early indication can be enough to contact the crew on site to stop work, dispatch security or local law enforcement or dispatch a fiber maintenance technician team before damage occurs. The value is not only the avoided downtime, but also better cost control and protection of reputation, because service continuity is a public promise for critical infrastructure providers.

Utility network modernization imperatives: Availability, performance, automation, security

Utilities tend to organize network modernization around several core imperatives: high availability, deterministic performance, lean operations via automation, and strong security and compliance. Availability is obvious, communications outages can cascade into operational risk. Deterministic performance is equally important but less visible to outsiders; equipment in substations and on poles often requires accurate timing and tight jitter performance. A network can be “up” while still drifting outside the tolerances needed for protection and control systems. Fiber sensing adds another tool for identifying when something is beginning to go awry, before it crosses a line that affects operations.

Operational efficiency: Faster root cause, fewer truck rolls

The operational efficiency argument is also compelling. Traditional fault investigation is frequently resource-intensive: alarms trigger truck rolls, teams hunt for root cause, and problems may only become clear after service is affected. Fiber sensing improves this by adding context — what happened, where it happened, and how the event is changing over time – which becomes an essential tool in determining root-cause of what could be catastrophic failures. More precise localization helps crews respond faster and reduces time spent searching along long routes. In environments where budgets are tight and resources are scarce, reducing unnecessary work is essential.

Security upgrade: Fiber as a distributed perimeter sensor

Security is where the conversation becomes even more interesting. Utilities and other critical infrastructure operators worry not just about storms and accidents, but also about tampering and intrusion. A fiber route often runs through remote areas and into sensitive facilities. The idea that fiber can detect not only breaks but also nearby malicious activity — door openings, footsteps, whispers or other acoustic signatures changes the security posture. The communications network begins to behave like a distributed perimeter sensor, providing continuous awareness across corridors that are difficult to patrol or instrument with standalone security devices.

Technology evolution: From OTDR to advanced optical signal insights

The underlying technology has evolved significantly. Historically, operators monitored optical power at the ends of a transmission link and reacted to abrupt changes. Diagnostic tools such as optical time-domain reflectometers (OTDR) send a pulse of light down the fiber and analyze backscatter, conceptually like radar. OTDR made it possible to locate breaks and degradations with increasing precision, sometimes within just a few meters. Modern sensing goes further by examining subtle shifts in the optical signal backscatter, using other optical properties such as optical wave phase and polarization changes, enabling conclusions about events along the fiber that do not necessarily create an immediate outage.

The technology breakthrough: Coherent optics and DSP at scale

Two shifts have made this practical at scale. First is the rise of coherent optical technology. Coherent receivers, once exotic and expensive, are now commonplace, and they can extract far more information from the optical signal than earlier approaches. Second is the dramatic growth in digital signal processing capability. DSP can take raw measurements of minute changes in the behavior of light traveling through glass and convert them into observations about real-world phenomena. Together, coherent optics and DSP significantly increase sensitivity to vibrations, seismic waves, and temperature effects.

Adding enabling AI: Making an ocean of network data actionable

Yet the most important leap comes after sensing and signal processing: interpretation. Higher sensitivity is powerful, but it can also overwhelm. Along many routes, there is constant background activity: traffic, pedestrians, industrial machinery, routine maintenance. If every vibration becomes an alarm, the system becomes unusable. This is why AI is not a nice-to-have; it is the enabling layer that turns sensing from impressive physics into decision-grade operations.

First building confidence: Learning “normal” by location and context

AI helps fiber sensing by learning what “normal” looks like for a specific network corridor and geographical environment. Normal is not universal. A fiber segment near a busy street has different baseline vibration patterns than a segment running through a quiet rural area; a site that sees scheduled maintenance at certain hours should not trigger the same alerts as a site where no one should be present after hours. Machine learning can classify patterns, reduce false positives, and incorporate context such as maintenance windows, authorized work orders, and recurring ambient noise. Over time, the system gets better at distinguishing meaningful anomalies from everyday activity. That improves confidence in alerts, which is essential if operators are going to automate responses or dispatch security teams based on detections.

Operating at scale: Acting on anomalies before failure or intrusion

AI also enables more proactive posture. Instead of waiting for a threshold breach, the system can identify trends that precede failure or intrusion. In practical terms, that means earlier warnings and more time to act. For mission-critical networks, time is not just money; it is safety, continuity, and resilience.

Deploying sensing without sacrificing bandwidth

It’s worth noting that this added intelligence does not necessarily come with a large bandwidth penalty. Fiber sensing often leverages data that is already present in optical transceivers and receivers as part of their normal operation. The additional requirement is typically in measurement, processing, and software integration, rather than consuming large amounts of network capacity. As a result, sensing can operate in the background without compromising live traffic, allowing operators to gain new value from the same fiber used for communications.

Decades old optical platforms incompatible with the AI future. 

Much of this capability is a side benefit of the adoption of coherent optical detection, now common in many optical networking equipment implementations. Next-generation capabilities tend to require modern optical infrastructure. Operators running decades-old equipment may find that full sensing performance isn’t available until they upgrade. But that modernization is happening anyway. Bandwidth demand continues to grow, data centers are expanding, and AI-driven computing is increasing the need for high-capacity optical transport. Many organizations will refresh optics for throughput, latency, and flexibility reasons, and can then add sensing as an incremental enhancement with a relatively modest additional cost compared to the broader upgrade.

Better ROI from the same fiber: communications + awareness

The bigger strategic point is that fiber sensing improves the return on network investment. The same asset that carries grid telemetry, protection traffic, and enterprise connectivity can also help protect the physical corridor, detect threats early, and streamline operations. In a world where utilities must modernize to integrate renewables and meet decarbonization goals, protecting infrastructure and reducing operational friction is a direct enabler of transformation. AI makes that transformation practical by converting complex, location-specific signals into reliable, actionable insight.

The future: fiber sensing as a standard feature in optical networks

The bigger strategic point is that fiber sensing improves the return on network investment. The same asset that carries grid telemetry, protection traffic, and enterprise connectivity can also help protect the physical corridor, detect threats early, and streamline operations. In a world where utilities must modernize to integrate renewables and meet decarbonization goals, protecting infrastructure and reducing operational friction is a direct enabler of transformation. AI makes that transformation practical by converting complex, location-specific signals into reliable, actionable insight.

Looking forward, it’s hard to imagine a new mission-critical optical network design that doesn’t consider fiber sensing. A network built to last ten years or more should be evaluated not only on capacity, latency, and manageability, but also on how well it can support resilience and security. As sensitivity and localization continue to improve, and as AI models become better at filtering noise and recognizing meaningful patterns, fiber sensing is poised to become a standard feature rather than a niche add-on. The result is a communications network that doesn’t just move data but also observes the world around it and helps operators act before small problems become big ones.

Find out more

Listen to our 20-minute podcast to learn more about AI-powered fiber sensing for power utility communications networks.

Verizon

By Tina Lee

At a glance

  • Tools to work smarter: In search of AI skills for restaurant operations, owner Patrick Cheng turned to Verizon’s free skill-development courses to learn how AI tools and digital strategies could help him work smarter and grow his business.
     
  • Putting AI learning to work: Cheng uses AI to reduce manual onboarding and administrative tasks, freeing up time and boosting employee retention.
     
  • AI skills drive long-term business growth: AI tools and data-driven strategies helped Cheng shift his focus from short-term sales to long-term growth, leading to increased daily revenue in only a few months

When Patrick Cheng decided to acquire a run-down Chinese restaurant in Dunwoody, Georgia, in 2020, he was at a professional crossroads. His rapidly growing homestay rental business had suddenly shut down due to the global pandemic and, like many small-business owners at the time, he was forced to pivot. After seeing high customer demand, Cheng went all in on the restaurant. But even with a degree in business administration and a family background in food service, he soon found that he lacked the knowledge to sustain and scale the business.

That problem turned around when Cheng discovered Verizon’s free skill-development program, Verizon Small Business Digital Ready, and began taking courses on AI, digital marketing strategies, branding and operations. His experience shows how restaurant owners can use practical AI tools and digital skills to improve operations, save time and drive measurable business results.

Verizon is building on that approach through the Small Business AI Accelerator, an immersive 12-week program designed to help select small businesses develop and apply AI skills. Small-business owners can explore Verizon’s free AI courses and resources to find practical ways to put AI to work.

How this restaurant owner uses AI to improve operations

Of everything he learned, Cheng says the AI resources “impacted almost every level of the business.” He now uses AI tools for restaurant operations, including employee training, new-hire onboarding and customer service, which has freed up 50% of his time and more than doubled employee retention. “We’re able to train and retain our employees at a higher rate because they actually know what they’re coming into—things you think they know, but do not know,” he explains.

Instead of building documents such as training manuals from scratch, Cheng uploaded an industry-standard template into an AI platform and used the prompting techniques he learned through Verizon to create tailored standard operating procedures based on information he had provided about General Tso’s. He’s also using AI-powered technology to answer phones, take orders and catalog customer feedback.

“We’re using this to improve our processes [on an ongoing basis],” Cheng says. Every piece of feedback, whether it’s food quality or a delivery issue, gets reviewed and resolved. That visibility has been key to General Tso’s growth. “With the right data, we’re able to see what’s really affecting revenue growth,” Cheng says.

Digital skills helped drive this restaurant’s growth

After taking more than a dozen of the program’s free courses on digital marketing strategies, branding and operations, Cheng realized where he needed to improve. “We didn’t establish a strong brand identity or message that would help us stand out. We were just working harder, not smarter,” he says.

What Cheng learned helped shift his focus from short-term revenue gains to long-term strategic growth. He made several key changes that created a domino effect, ultimately doubling his average daily revenue in just a few months. One of those changes included an upgraded point-of-sale system that captures more customer data.

“[Straight] sales numbers were not enabling us to make decisions,” Cheng explains. “Now we have marketing, advertising and loyalty programs. We have new subscribers daily.” Adding new digital strategies for automated promotions and new ways to convert customers drove a surge in repeat and online sales. “That’s the power of data-driven decisions,” he says.

He also learned about the importance of good reviews to improve his website’s organic search ranking. That insight led Cheng to implement in-house delivery, giving him greater control over quality and customer feedback while allowing the restaurant to expand its delivery radius.

Empowering the next generation of small-business owners

Inspired in part by Verizon’s free program, Cheng wants to pay forward what he’s learned by helping other small-business owners, including non-native English speakers who may face cultural and language barriers. He has used AI tools to help with tasks such as translating applications and preparing federal contract bids.

“Thousands of family-run Chinese restaurants struggle due to outdated marketing, inefficient operations and lack of digital integration,” Cheng says. “Our mission is to revitalize these businesses and build a system that empowers other restaurant owners, creates jobs and uplifts the community.”

In the future, Cheng envisions developing what he calls “AI employees,” which are AI agents designed to handle recurring tasks. “AI [would be] working for me 24/7,” he says.

For all the ways Cheng now uses AI, he traces his start back to Verizon. “Without the Verizon courses, I would have been stuck. I would not have started [using AI],” he says. The learnings, Cheng says, provided a foundation he was lacking, and then a template to turn the new knowledge into an actionable plan. “Now I take the good ideas and say, ‘Hey, this is doable and executable. This is valuable.’”

Discover free AI courses and resources designed to help small-business owners put AI to work.

An individual user’s experience may vary and results are not guaranteed.

ROSWELL, Ga., Sept. 15, 2026  /3BL/ – As part of its ongoing commitment to help businesses reduce their environmental impact, Kimberly-Clark Professional™ today announced an expansion of its Thrive™ sustainability program. The program, which already accepts qualifying towel dispensers, toilet paper dispensers and select wipes, has now expanded to include the full range of WypAll® and Kimtech™ wipes and eligible hand soap and sanitizer refill bottles*, extending the landfill diversion solution across more of the products businesses use every day. 

Kimberly-Clark Professional’s Thrive™ program provides a process for collecting, shipping and tracking eligible nonhazardous used products.* The materials are converted into alternative fuel, which can offset the use of natural resources such as coal and natural gas, and the resulting ash is repurposed as an ingredient in cement manufacturing.  According to a third-party life cycle assessment, using waste-derived alternative fuel in place of coal can reduce greenhouse gas emissions by 54%^. 

“We’re committed to reducing our own environmental footprint while helping our customers do the same,” said Cristine Schulz, Associate Director of Sustainability, Kimberly-Clark Professional™. “By expanding the Thrive™ program, we’re giving customers more ways to put their sustainability priorities into action through the products and operations they manage every day.”

Since launching in late 2025, Thrive™ has already helped over 20 companies divert more than 175,000 pounds of waste from landfills. The expanded program builds on that momentum by making more commonly used facility products eligible for diversion and giving customers additional opportunities to help reduce waste generated through everyday operations. 

Thrive™ also provides customers with visibility into their landfill diversion efforts through traceable reporting. Customers can quantify diversion metrics and monitor progress over time to help sustainability teams understand their impact and confidently communicate progress toward their sustainability goals. 

The expanded program may be particularly beneficial for hospitality, retail, entertainment and other away-from-home environments where restroom experiences contribute to overall brand perception. Such locations are increasingly balancing expectations for cleanliness, guest satisfaction and environmental stewardship.

The Thrive™ expansion is part of Kimberly-Clark Professional’s™ broader commitment to reducing environmental impact and helping businesses turn their sustainability priorities into meaningful, measurable action. 

*Qualified products are eligible for landfill diversion so long as after use they are non-hazardous as classified by federal, state and local regulations.

^Based on third-party Life Cycle Assessment of a waste stream replacing coal as alternative fuel in a cement kiln instead of being landfilled

About Kimberly-Clark Professional™
Kimberly-Clark Professional™ partners with businesses to achieve their goals while enhancing the well-being of their employees and guests with quality hygiene and personal care solutions. Key brands in this away-from-home segment include Kleenex®, Cottonelle®, Scott® and WypAll®. To see how Kimberly-Clark Professional™ is helping businesses create a better clean, together, please visit the Kimberly-Clark Professional™ website.  

[KMB-B]

SOURCE Kimberly-Clark Professional™

Across DP World’s Canadian operations, women are making an impact at every level of our business — from frontline terminal operations to corporate roles supporting our global logistics network. 

In this video, colleagues from across our Canadian enterprise share what it means to build a career in an industry that has historically been male dominated, and how creating an inclusive workplace can help people see new possibilities for themselves and their futures. 

Their experiences reflect the importance of opportunity: being encouraged to take on new challenges, having the support to grow, and knowing that your contributions are valued regardless of your role or background. 

By bringing different perspectives and experiences to the table, DP World is helping create a workplace where more people can build careers, develop their potential, and help shape the future of trade and logistics. 

Hear directly from some of the women across our Canada team about their experiences, what inclusion means to them, and why opportunity matters. 

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