Our people making a difference is a series featured throughout Owens Corning’s 2023 Sustainability Report.

Although Patrick Haller’s academic background is in chemical engineering, his passion for the environment has led him to pursue a somewhat different career path. He has worked in research and development, strategy, and marketing, and now he brings all of this knowledge to Owens Corning, where he focuses on market-facing sustainability for our Insulation business. Patrick’s in-depth knowledge has been a key part of our approach to sustainable growth, and he shares his insights with us here.

On the benefits of being a global leader in our industry 

I think that being a global business is a massive opportunity because we can learn from each other. In Europe, for example, they’ve already advanced a lot further than the U.S. from a cultural standpoint of demanding sustainable outcomes for businesses. We can learn from their regulatory structures and drive technical and business learnings. We’ve already made significant progress in electrifying our stone wool assets in Europe. We were helped along by customer demands and also by regulations that require our customers to improve the products that they choose. That applies to recycled content as well. That gives us a stronger business case to invest in technology development in Europe, which we can learn from in the U.S. and other markets.

On the importance of growth within our approach to sustainability 

There are two overarching reasons for focusing on sustainable growth, one external and one internal. The external reason is that economic growth is a really powerful engine for improving people’s lives. But in order to do that, we have to decouple it from exploitation of the environment and some of the things that in the long term are not sustainable. This is a technical market, regulatory, and cultural challenge.

Internally, we’re a for-profit company and we have investors who want returns from us. For our employees, growth is exciting and makes us a better place to work for in the long term. I think that’s where it gets really interesting, because our particular enterprise and the markets we serve give us phenomenal opportunities to grow sustainably. Insulation is the most obvious, because when you insulate a building and make it more energy efficient, we can have a net positive impact. When you look across a range of different sectors and industries around the world, we’re perfectly positioned to help lead sustainable growth from a for-profit company perspective.

On operationalizing sustainability within Owens Corning 

One of the things that we’re working on right now is to really reinforce that sustainability is core to the mission of our business, and that comes from everywhere. This is not a top-down push. This is about harnessing the energy, enthusiasm, passion, and purpose of our people around the world to help drive results for both the sustainability and business standpoint. Being global really helps with that too because it’s one thing that can unite all of us. We all recognize that this is one of the biggest challenges that humanity has faced and we’re all responsible for solving it. So it creates a ton of opportunities.

DENTON, Texas, July 10, 2024 /3BL/ – The Carton Council, Elof Hansson and Upcycling Group have partnered to open a new facility in the second half of 2025 that will transform post-consumer food and beverage cartons into durable, sustainable building materials, creating another domestic market for recycled cartons.

The initiative combines the environmental and economic benefits of carton recycling with market demands to create more sustainable building products. The manufacturing method involves shredding cartons and then bonding them together into large, durable sheets, through a high-pressure and heat treatment process.

“The innovative technology at this future facility comes at a critical time when the building industry is actively seeking methods to decarbonize processes and enhance the circular economy,” said Jan Rayman, co-founder and chief executive officer of Upcycling Group. “Our zero-waste process, which eliminates the need for water, formaldehyde glues and hazardous chemicals, significantly reduces carbon emissions by utilizing whole food and beverage cartons to produce boards for various construction applications.”

“This new facility not only validates the value of carton recycling but will also provide a significant boost to recycling efforts across the West Coast, offering local materials recovery facilities a new viable domestic option for their recycled cartons,” said Jason Pelz, vice president of recycling for the Carton Council.

“This partnership is a testament to the vision and mission of our founder’s commitment to pursuing innovative solutions to expand sustainable markets,” said Staffan Nordin, managing director, Elof Hansson USA. “We are proud to be at the forefront of this growing marketplace that will not only deliver exceptional value to our customers, but also contribute significantly to the health of the planet. This collaboration marks a significant milestone in our journey toward a more sustainable future”

The precise location of the proposed facility is expected to be announced later this summer. Upon completion, the partners project it will use an average of 750 tons (1,500,000 pounds) of recycled cartons per month, keeping these packages in the circular economy and out of landfills.

For more information about carton recycling, visit RecycleCartons.com.

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About Food and Beverage Cartons 
Food and beverage cartons contain primarily high-quality fiber, with small amounts of plastic, and in the case of shelf-stable cartons, aluminum. There are two types of cartons: aseptic and gable top. Aseptic cartons are shelf-stable and are often used for products like broth, soups, juices and milk, allowing long-term storage without the need for preservatives or refrigeration. Gable top cartons require refrigeration and are often considered the traditional milk carton. When recycled, both types of cartons can be transformed into new paper products or sustainable building materials, contributing to a circular economy.

About the Carton Council 
The Carton Council is composed of four leading carton manufacturers, Elopak, Pactiv Evergreen, SIG and Tetra Pak. Formed in 2009, the Carton Council works to deliver long-term collaborative solutions to divert valuable cartons from the landfill. Through a united effort, the Carton Council is committed to building a sustainable infrastructure for carton recycling in the U.S. and works toward its goals of adding access to carton recycling, as well as increased recycling rates, nationwide. For more information, visit RecycleCartons.com.

About the Upcycling Group 
Upcycling Group’s mission is to develop a global network of Circular Economy facilities that significantly increase local recycling rates while creating new green manufacturing jobs, relieving local landfills and building strong domestic end markets for recycled products. They design, deliver, install and teach how to operate green manufacturing solutions with capabilities to convert a wide range of waste materials into products and materials, primarily for the construction industry. Operating globally, Upcycling Group built deep business and industry expertise and relationships with private investors, operators, governments, technology providers and leading companies in waste management, packaging and construction industries. They leverage this know-how, experience and their network for the developing project.

About Elof Hansson 
We are driven by entrepreneurship and a passion for trade. Our expertise spans pulp and paper trading, commercial real estate development, and providing equipment and financial solutions for sustainable projects. We source forest products globally, specializing in building materials, pulp, and paper. We also develop sustainable and environmentally certified properties. Additionally, we support projects in clean water, renewable energy, infrastructure, education, and healthcare, helping clients secure long-term financing.

CINCINNATI, July 10, 2024 /3BL/ – Fifth Third today announced the second cohort of its Empowering Community Leaders career development growth program, aimed at fostering the next generation of nonprofit leaders in the communities the Bank serves.

“When nonprofit organizations have the resources they need to succeed, the benefits become exponential,” said Chief Corporate Responsibility Officer Kala Gibson. “It means more effective programs that better serve the community, which leads to greater success, more demand, and the ability to hire and onboard more new employees.”

The Empowering Community Leaders program was launched in 2022 to provide resources and training to nonprofit leaders across Fifth Third’s footprint. Each leader is nominated for participation in the 18-month-long program by Fifth Third’s community impact managers.

Jointly funded by the Fifth Third Foundation and Fifth Third, ECL provides nonprofit leaders with lessons in leadership development, technical skills and specialized certifications that enable access to resources and knowledge necessary to achieve great community outcomes.

“The Fifth Third Foundation is dedicated to strengthening our communities,” said Heidi B. Jark, managing director of the Fifth Third Foundation. “This program equips and empowers community and nonprofit leaders with the skills and knowledge to create positive and long-lasting impacts and pathways to opportunity.”

The ECL program provides nonprofit leaders with access to training and development through several national organizations:

Harvard Kennedy School Executive Education: Executive Certificate in Nonprofit LeadershipGrow America (formerly the National Development Council): Rental housing development certification.Resilia: Nonprofit capacity building program

Members of the 2024-25 Empowering Community Leaders cohort include:

AQUME FoundationCiarra AdkinsPresidentWyoming, MIAvondale Development CorporationRussell HairstonExecutive DirectorCincinnati, OHBUILD InstituteRegina Ann CampbellPresident/CEODetroit, MICharlotte Area Fund, Inc.Nicholas WhartonPresident/CEOCharlotte, NCChildrens Home Society of FloridaAndry SweetPresident/CEOOrlando, FLCity of Dayton – Human Relations CouncilLamonte Hall, Jr.Executive DirectorDayton, OHCorporation to Develop Communities of Tampa, Inc.Ernest Coney, Jr.CEOTampa, FLGoodwill Easterseals Miami ValleyLaVar GloverDirector of West Campus OperationsDayton, OHGrove Park FoundationGavin McGuireExecutive DirectorAtlanta, GAHammond Development Corporation/HDCJennifer BusseyExecutive DirectorHammond, INHOPE ToledoJohn JonesPresident & CEOToledo, OHIMPACT Community ActionRobert “Bo” ChiltonCEOColumbus, OHNeighborhood Health Care Inc dba Neighborhood Family PracticeDomonic HopsonPresident & CEOCleveland, OHProsperUs DetroitPaul JonesCEODetroit, MIREBOUND, Inc.Kevin DunlapPresident/CEOLouisville, KYSpanish Coalition for Housing (SCH)Joseph LopezExecutive Director/CEOChicago, ILThe Urban League of Greater Southwestern OhioChristie KuhnsPresident/CEOCincinnati, OHUrban League of Broward CountyCourtnee BiscardiExecutive Vice PresidentFort Lauderdale, FLUrban League of Greater AtlantaNancy Flake JohnsonPresident & CEOAtlanta, GAUnited Way of Greater NashvilleErica MitchellEVP, Chief Community Impact OfficerNashville, TNWalnut Hills Redevelopment FoundationSamantha MillerExecutive DirectorCincinnati, OHWest Michigan Hispanic Chamber of CommerceGuillermo CisnerosPresident & CEOGrand Rapids, MIWest Side Community Land TrustCharis BlackmonExecutive DirectorCharlotte, NCWorking CreditMorgan SpearsChief Community Engagement OfficerChicago, ILYWCA South Florida, Inc.Kerry-Ann RoyesPresident & CEOMiami, FL

 

To learn more about Empowering Community Leaders, please visit 53.com/EmpoweringCommunity.

About the Fifth Third Foundation 
Established in 1948, the Fifth Third Foundation was one of the first charitable foundations created by a financial institution. The Fifth Third Foundation supports worthy causes in the areas of health and human services, education, community development and the arts in the states where Fifth Third Bank operates.

About Fifth Third 
Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere’s World’s Most Ethical Companies® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank and its common stock is traded on the NASDAQ® Global Select Market under the symbol “FITB.” Investor information and press releases can be viewed at www.53.com. Deposit and credit products provided by Fifth Third Bank, National Association. Member FDIC.

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CONTACT  
Amanda Nageleisen (Media Relations)
amanda.nageleisen@53.com 
Matt Curoe (Investor Relations) 
matt.curoe@53.com | 513-534-2345

CINCINNATI, July 10, 2024 /3BL/ – Fifth Third today announced the second cohort of its Empowering Community Leaders career development growth program, aimed at fostering the next generation of nonprofit leaders in the communities the Bank serves.

“When nonprofit organizations have the resources they need to succeed, the benefits become exponential,” said Chief Corporate Responsibility Officer Kala Gibson. “It means more effective programs that better serve the community, which leads to greater success, more demand, and the ability to hire and onboard more new employees.”

The Empowering Community Leaders program was launched in 2022 to provide resources and training to nonprofit leaders across Fifth Third’s footprint. Each leader is nominated for participation in the 18-month-long program by Fifth Third’s community impact managers.

Jointly funded by the Fifth Third Foundation and Fifth Third, ECL provides nonprofit leaders with lessons in leadership development, technical skills and specialized certifications that enable access to resources and knowledge necessary to achieve great community outcomes.

“The Fifth Third Foundation is dedicated to strengthening our communities,” said Heidi B. Jark, managing director of the Fifth Third Foundation. “This program equips and empowers community and nonprofit leaders with the skills and knowledge to create positive and long-lasting impacts and pathways to opportunity.”

The ECL program provides nonprofit leaders with access to training and development through several national organizations:

Harvard Kennedy School Executive Education: Executive Certificate in Nonprofit LeadershipGrow America (formerly the National Development Council): Rental housing development certification.Resilia: Nonprofit capacity building program

Members of the 2024-25 Empowering Community Leaders cohort include:

AQUME FoundationCiarra AdkinsPresidentWyoming, MIAvondale Development CorporationRussell HairstonExecutive DirectorCincinnati, OHBUILD InstituteRegina Ann CampbellPresident/CEODetroit, MICharlotte Area Fund, Inc.Nicholas WhartonPresident/CEOCharlotte, NCChildrens Home Society of FloridaAndry SweetPresident/CEOOrlando, FLCity of Dayton – Human Relations CouncilLamonte Hall, Jr.Executive DirectorDayton, OHCorporation to Develop Communities of Tampa, Inc.Ernest Coney, Jr.CEOTampa, FLGoodwill Easterseals Miami ValleyLaVar GloverDirector of West Campus OperationsDayton, OHGrove Park FoundationGavin McGuireExecutive DirectorAtlanta, GAHammond Development Corporation/HDCJennifer BusseyExecutive DirectorHammond, INHOPE ToledoJohn JonesPresident & CEOToledo, OHIMPACT Community ActionRobert “Bo” ChiltonCEOColumbus, OHNeighborhood Health Care Inc dba Neighborhood Family PracticeDomonic HopsonPresident & CEOCleveland, OHProsperUs DetroitPaul JonesCEODetroit, MIREBOUND, Inc.Kevin DunlapPresident/CEOLouisville, KYSpanish Coalition for Housing (SCH)Joseph LopezExecutive Director/CEOChicago, ILThe Urban League of Greater Southwestern OhioChristie KuhnsPresident/CEOCincinnati, OHUrban League of Broward CountyCourtnee BiscardiExecutive Vice PresidentFort Lauderdale, FLUrban League of Greater AtlantaNancy Flake JohnsonPresident & CEOAtlanta, GAUnited Way of Greater NashvilleErica MitchellEVP, Chief Community Impact OfficerNashville, TNWalnut Hills Redevelopment FoundationSamantha MillerExecutive DirectorCincinnati, OHWest Michigan Hispanic Chamber of CommerceGuillermo CisnerosPresident & CEOGrand Rapids, MIWest Side Community Land TrustCharis BlackmonExecutive DirectorCharlotte, NCWorking CreditMorgan SpearsChief Community Engagement OfficerChicago, ILYWCA South Florida, Inc.Kerry-Ann RoyesPresident & CEOMiami, FL

 

To learn more about Empowering Community Leaders, please visit 53.com/EmpoweringCommunity.

About the Fifth Third Foundation 
Established in 1948, the Fifth Third Foundation was one of the first charitable foundations created by a financial institution. The Fifth Third Foundation supports worthy causes in the areas of health and human services, education, community development and the arts in the states where Fifth Third Bank operates.

About Fifth Third 
Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere’s World’s Most Ethical Companies® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank and its common stock is traded on the NASDAQ® Global Select Market under the symbol “FITB.” Investor information and press releases can be viewed at www.53.com. Deposit and credit products provided by Fifth Third Bank, National Association. Member FDIC.

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CONTACT  
Amanda Nageleisen (Media Relations)
amanda.nageleisen@53.com 
Matt Curoe (Investor Relations) 
matt.curoe@53.com | 513-534-2345

Southern company has engaged Sightline Climate, a leading climate technology market data and insights platform, to help accelerate the deployment of climate technology.

As the energy ecosystem rapidly evolves, the ability to understand and interpret diverse market forces is critically important to stay ahead of the curve and enable the clean energy transition. Southern Company will utilize Sightline Climate’s platform to garner insights into the new climate economy that can potentially assist with the scaling of climate solutions.

Sightline and Southern Company will collaborate to develop datasets, frameworks and analysis tools to track climate tech commercialization by assessing key players, projects, demand, capital and economics. The Sightline platform is designed to help Southern Company better evaluate sector readiness and identify commercial opportunities.

“Teaming up with Sightline Climate is a strategic move for Southern Company, reinforcing our dedication to innovative solutions for customers,” explained Robin Lanier, director of New Ventures for Southern Company. We are eager to leverage Sightline’s data-driven analyses and market insights to better understand and prioritize accelerating the most impactful solutions.”

“We are thrilled to welcome Southern Company as the first utility in our Development Partners Program,” said Kimberly Zou, CEO and co-founder of Sightline Climate. “This collaboration is a testament to our joint goal of moving from commitments to deployment.”

At Comcast, embracing Diversity, Equity and Inclusion and fostering a culture of belonging is at the heart of our company culture. Since Ralph J. Roberts founded Comcast 60 years ago, creating a workplace where everyone is welcomed and supported has been part of our success and remains core to who we are today.

From our dedicated teammates to the innovations we develop and the stories we tell, the products, content, and experiences we provide bring people together to connect them to moments that matter.

As part of our unwavering commitment to ensure all our employees feel valued, respected and celebrated, our organization comes together annually for DE&I Day. This year marked our 5th anniversary of teams gathering around the globe to celebrate our longstanding commitment and take part in a curated program focused on learning, sharing and storytelling to build a deeper understanding of diversity, equity and inclusion.

Our employee broadcast featured a keynote conversation with Academy Award nominated and Golden Globe winning actor, writer, and producer Taraji P. Henson and drew in tens of thousands of teammates from around the world, whether they connected virtually or as part of hundreds of in-person watch parties and special events.

Allyship in Action

As part of DE&I Day each year, employees engage in a shared learning designed to help everyone contribute to our shared commitment to a more inclusive workplace for all.

This year’s theme, “Allyship in Action,” focused on the specific actions we can all take to be better teammates at work. Our program centered around the unique stories of teammates who lead inclusively and practice allyship both in the workplace and in their communities.

Continuous learning, both as individuals and as an organization, is all about being open-minded, asking questions, and caring for each other. It’s the simple concepts of listening, valuing feedback and insights, and acting on them.

We are one team, and with a shared growth mindset – we can do amazing things together!

I can’t wait to see more ways our teammates demonstrate allyship in action and how our collective learning and growth will continue to shape our organization over the next five years and beyond.

Loren Hudson is Senior Vice President and Chief Diversity Officer for Comcast.

PM Update: July 9, 2024

Community Support Update

Our Community Support team will be at cooling centers and shelters in Houston and Rosenberg this afternoon. The team will be providing power, Wi-Fi, device charging and charging supplies to anyone who needs it. Here’s where you can find them:

Houston: Tue, July 9 from 1 pm to 6 pm CT

City of Houston Cooling Center 
Southwest Multi Service Center 
6400 High Star Dr., Houston, TX

Rosenberg: Tue, July 9 from 2:30 to 6 pm CT

American Red Cross Shelter 
Fort Bend County Fairground 
4310 TX-36 S, Rosenberg, TX

AM Update: July 9, 2024

Our emergency teams are continuing to closely monitor Beryl as it advances through northern Arkansas into the middle-Mississippi and lower-Ohio valleys.

As the storm went through parts of Texas, it brought with it tropical-storm-force winds, rain, widespread flooding and tornados that have impacted Houston and the surrounding areas. Here’s the latest on our network and recovery efforts in the area:

Network Update

Commercial power outages and storm-related damage are creating service interruptions for some customers, T-Mobile President of Technology Ulf Ewaldsson shared on Monday evening. Ahead of the hurricane, our emergency restoration teams staged a fleet of heavy-duty network and disaster relief vehicles, as well as temporary connectivity solutions and portable generators, in multiple locations. Where our teams are able to safely assess network sites, they can quickly deploy these critical assets to restore connectivity.

As we’ve begun assessing sites and kicking off restoration in the Houston area, we’re continuing to monitor Beryl’s progress and will provide additional updates.

First Responders Update

T-Mobile’s Emergency Response Team is in-person at the Texas Department of Emergency Management (TDEM) State Emergency Operations Center in Austin to support first responders and coordinate restoration efforts and priorities. As these priority locations — which could include shelters, hospitals, fire stations, police departments and more — are determined, our engineers can bring in temporary network solutions to restore connectivity for critical services and agencies. We’re also actively coordinating with federal, state and local public safety agencies, including FEMA and additional Emergency Operations Centers (EOCs).

Community Support Update

We are mobilizing Community Support trucks and trailers equipped with Wi-Fi, device charging and charging supplies. We have teams arriving in Houston today, and they’ll be working with the City of Houston to support its cooling centers.

July 5, 2024

As Hurricane Beryl moves toward the Mexico and Texas border, T-Mobile has activated its emergency plan in preparation for projected hurricane-force winds, heavy rainfall and flooding in southeastern and central Texas from late Sunday into Monday.

See how our teams are getting ready (above).

Network Preparation

T-Mobile’s Network and Emergency Management Teams have continued to strengthen and harden our network in areas likely to be impacted by Beryl, an extension of our year-round resiliency efforts. Network teams are working with utility companies, and our Network Operation Centers are closely monitoring network status. To help mitigate the impact of commercial power outages, our teams are working to refuel fixed generators, ensure battery backups are charged, prepare local fueling stations and stage additional portable generators for rapid deployment, if necessary.

Additionally, our engineers, field technicians and rapid-response technologies such VSATs (Very Small Aperture Terminals), SatCOLTs (Satellite Cell on Light Trucks) and microwave solutions are ready to be quickly deployed and can provide temporary backhaul, boost coverage and offer critical support if needed.

First Responders

T-Mobile’s Emergency Response Team is coordinating with the Texas Department of Emergency Management (TDEM) State Emergency Operations Center to support first responders and prioritize restoration efforts if needed following the storm. They’re also coordinating with Emergency Operations Centers (EOCs) and other agencies along the projected path to prioritize their needs. Our team can swiftly deploy additional temporary equipment and resources, including VSATs, SatCOLTs, routers and other equipment.

Our team stands ready to collaborate with state and local officials, first responders and organizations to provide necessary support. Agencies needing communications assistance can contact our 24-hour emergency hotline at 888-639-0020 or email at ERTRequests@T-Mobile.com.

Community Support

Our Community Support team, along with equipped vehicles, is on standby to assist with connectivity needs, offering Wi-Fi, device charging and charging supplies to customers and communities in the area. They are ready to support evacuation shelters or other locations as needed.

Employees and Retail Stores

We’re actively preparing our employees, retail stores and other locations for any potential direct impacts.

Please use our store locator to check your nearest store, as some locations may be temporarily closed or operating under modified hours in the coming days.

More Information

As Hurricane Beryl progresses, please follow any orders from local authorities, if issued, to stay safe. Here’s a few more things you can do:

See our newsroom for more information on T-Mobile 2024 Emergency Response Plan.

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Juneteenth marks an important moment in the history of the United States, commemorating the day in 1865 when Union soldiers came to Galveston, Texas, to announce the freedom of enslaved African Americans. June 19, 1865, marks two and a half years after the Emancipation Proclamation when enslaved people in Texas were finally able to celebrate their freedom.

The Juneteenth holiday is an important historical event and a current reminder of working together for a more just society. To further dialogue around the holiday, more than 300 employees joined our 4th annual company-wide Community Conversation, facilitated by our Black Alliance Employee Resource Group.

Additionally, ERG members produced an episode of ERGs Unplugged, our diversity, equity, and inclusion (DE&I) podcast, where we take a deeper dive into the power of our Employee Resource Groups (ERGs). In our fourth episode, Black Alliance members Destinie Harris, Candance Lewis, and Dre Moseley share their personal perspectives on the impact of the ERG, framed by ongoing Juneteenth activities.

Employees across the company honored the significance of the holiday by participating in local Juneteenth events. Maximus Contact Center Operations (CCO) employees in Florida, Arizona, Mississippi, Virginia, and other locations shared how Juneteenth helped them foster a deeper connection in the communities where they live and work.

The CCO team in Tampa, Florida, volunteered at R.O.C. The Block Juneteenth Festival.

“We had a blast,” said Rhonda Echols-Forte, Senior Site Manager. “We had some assignments and shared the workload at the Ticketing, Information Booth/VIP Gifts, and the Media Table.”

Echols-Forte added that attendees also inquired about employment opportunities at Maximus, and they shared the site’s upcoming hiring dates and how to apply.

Ron Townsend, Deputy Senior Site Manager for the CCO team in Phoenix, said he and his team had a great time at the 20th Annual Valley of the Sun Juneteenth Celebration.

“It was a very positive and upbeat day with an incredibly friendly crowd, and it was refreshing to see everyone being happy and supportive of each other,” he said.

“Considering it was 110 degrees outside and no one even complained once, that underscores how pleasant it was. It was great meeting members of the community and representing Maximus.”

Crystal Hurt, Senior Site Manager in Hattiesburg, Mississippi, said the local Juneteenth celebration was a fun, family-friendly event.

“We had a great time at the event on Saturday,” she said. “We helped with the bounce house and water slide. It was great to see the children enjoy themselves.”

On Juneteenth and every day throughout the year, Maximus strives to demonstrate empathy, respect, and understanding.

CINCINNATI, July 10, 2024 /3BL/ – Fifth Third Bank’s Stephanie A. Smith, chief inclusion officer, and Jada Grandy-Mock, chief community impact banking officer, have been named to Women We Admire’s top female executives lists. Women We Admire is a fast-growing professional women’s network and reaches more than 32,000 individuals and businesses.

Smith was named to Women We Admire’s Top 50 Women Leaders of Ohio for 2024 list, adding to recent honors such as Savoy Magazine’s Most Influential Executives in Diversity and Inclusion and paving the way for Fifth Third’s inclusion as one of America’s Top Corporations for Women-Owned businesses by the Women’s Business Enterprise Council in 2023.

Smith is responsible for creating and executing a holistic internal and external strategy to drive inclusion efforts for Fifth Third’s employees and communities. She oversees the bank’s 64 regional and nine enterprise business resource groups, its Project SEARCH initiative, supplier diversity, volunteerism, and strategic inclusion work related to environment, social and governance reporting. In her previous role as Director of Supplier Diversity and Inclusion, Smith oversaw more than a 900% increase in Fifth Third’s spending with diverse suppliers.

Grandy-Mock was named to Women We Admire’s Top 25 Chief Community Officers of 2024 list for developing and executing strategies that engage and connect companies, organizations and institutions with the communities they serve. Women We Admire said, “It takes a talented leader to adequately promote social responsibility and address community needs while enhancing brand reputation.”

Grandy-Mock’s leadership was instrumental in Fifth Third’s efforts to achieve an “outstanding” Community Reinvestment Act rating and to strengthen communities by implementing innovative, comprehensive community development strategies and partnerships. She also played a key role in establishing and executing the Bank’s $32 billion five-year Community Commitment in 2016 and its place-based Neighborhood Investment Program, which recently surpassed the original $180 million financial commitment in the second year of the three-year program.

About Fifth Third 
Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere’s World’s Most Ethical Companies® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank and its common stock is traded on the NASDAQ® Global Select Market under the symbol “FITB.” Investor information and press releases can be viewed at www.53.com. Deposit and credit products provided by Fifth Third Bank, National Association. Member FDIC.

About Women We Admire 
Women We Admire is a membership organization comprised of the most accomplished women executives and leaders across the U.S. and Canada. Women We Admire provides news and information on today’s women leaders, covering a broad range of topics and areas of interest aimed at recognizing the achievements of exceptional women while inspiring others to aim high and continue their journey towards reaching their full potential.

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CONTACT 
Amanda Nageleisen (Media Relations) 
amanda.nageleisen@53.com 
Matt Curoe (Investor Relations) 
matt.curoe@53.com | 513-534-2345

Living in a world with a variety of cultures gives us the opportunity to experience different people, and perspectives. Travel serves as a gateway to the world, allowing us to connect with others, share our experiences, and broaden our horizons. The benefits of travel, however, are not equally accessible to all. The barriers to travel remain high for many, including those from underrepresented groups, but we know these audiences are traveling despite facing potential harm or judgment from others.

Our upcoming custom research explores the unique challenges and experiences of underserved travelers, providing insights to help your business further embrace and implement inclusive travel practices. Read on for a snapshot of the needs, preferences, and challenges facing LGBTQIA+ travelers and actionable takeaways you can apply today.

Inclusion is good for business

Embracing inclusion isn’t just a best practice; it’s an essential piece to any modern business strategy. Underserved travelers make up a larger share of the global travel market each year. Looking at the United States, compared to 2022 population figures, by 2040, the LGBTQIA+ community is expected to grow from 11.3% to 17.8%.*

As these underserved communities and their buying power grow, there’s a greater need to address inclusive tourism and create more welcoming travel experiences. For example, 70% of LGBTQIA+ travelers — as compared to less than half (48%) of the general population — are more likely to book again with companies that demonstrate a commitment to diversity and inclusion.** Embracing inclusion is both necessary and foundational to travel, it is also vital for delivering better experiences and driving loyalty.

Incorporate diversity and inclusion at every touchpoint

Every traveler touchpoint with your brand — from your inventory and marketing campaigns to community partnerships —should reflect your commitment to diversity and inclusion, consistently and authentically. For hotels and hosts that are LGBTQIA+-friendly, that means updating your listings so it’s clear that your property welcomes all travelers.

With TravelAds Sponsored Listings, you can use custom advertising copy and imagery to promote your property as an LGBTQIA+-friendly hotel ahead of important events such as Pride Month and make note of your proximity to popular attractions or Pride festivities in the area.

Traveler identity impacts travel choices

LGBTQIA+ travelers’ identity strongly influences how they plan and book travel and nearly half feel that their identity limits their travel options. Above all else, they value their safety and finding a welcome destination.

50% of LGBTQIA+ travelers say their identity influences their destination choices

47% of LGBTQIA+ travelers say their identity influences their accommodation choices

47% of LGBTQIA+ travelers say their identity influences their choice of activities and experiences

Offer comprehensive information to reassure travelers

With LGBTQIA+ travelers making careful travel decisions based on their identity, it’s important for travel brands to be transparent and provide comprehensive, relevant information. Highlight community insights, reviews, and recommendations from other LGBTQIA+ travelers, and offer helpful guidance on safety and notable destination information to help with travel planning.

More than four in five LGBTQIA+ travelers ranked safety as a top priority

LGBTQIA+ travelers prioritize their safety

To prevent potential harassment and surveillance, LGBTQIA+ travelers conduct extensive research to understand where their identity might not be accepted. Nearly three-quarters (73%) find identity-specific guides that identify hosts or businesses run by LGBTQIA+ owners, or signs showing LGBTQIA+ travelers are welcome, as important travel planning tools.

Despite their detailed research, many say it’s difficult to find key pieces of information to help inform their travel choices, as well as destinations and travel providers that will respect their identity.

23% of LGBTQIA+ travelers and 48% of gender-expansive LGBTQIA+ travelers say it’s difficult to find reviews from those that share their identity.21% of LGBTQIA+ travelers and 54% of gender-expansive LGBTQIA+ travelers say it’s difficult to find a destination where they know they will be welcome.

To address these gaps, they’re turning to social media to share their own insights and find help — 73% of LGBTQIA+ travelers will share their positive experiences and 60% will share their negative experiences on social media.

Create safe and welcoming travel experiences

Because safety is a priority among these travelers, you should highlight your brand’s LGBTQIA+ inclusivity initiatives and safety measures in your marketing materials to reassure travelers and build trust. Spotlighting these details on your social media platforms can also help you reach travelers browsing on social channels and influence their booking decisions early on.

For hotels, we’ve made it easy for you to indicate your property is designated LGBTQIA+-friendly in search results so your property stands out to travelers.

Representation matters in travel marketing

Seven in 10 (70%) of LGBTQIA+ travelers say it’s important to see themselves represented in travel ads, but only one in ten (11%) feel represented in travel promotions.

This gap can prevent travelers from making travel plans, with 73% saying they are more likely to plan a trip when they see themselves in travel ads. This number jumps significantly when looking at LGBTQIA+ travelers who spend more on trips, as 88% of those who spend $7,000 or more on annual trips are more likely to plan a trip when they see their community reflected in travel promotions.

Improve representation in travel marketing

LGBTQIA+ travelers take notice when brands show up for them, including in their marketing. To develop authentic inclusive marketing campaigns, it’s important to be thoughtful in representing a variety of perspectives and include diverse imagery. Other best practices include acknowledging intersectionality, avoiding stereotypes, and using inclusive language, as well as featuring closed captioning and subtitles in video content.

Discover more tips and recommendations from our Inclusion & Diversity in Travel Advertising guidelines to help you deliver marketing campaigns that represent and cater to all people.

These LGBTQIA+ travel insights are just a sampling of our upcoming research on diversity and inclusion in the travel industry, launching soon. Until then, check out our Research and Insights for more traveler data and trends.

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