From entry-level phlebotomist to Manager, Field Operations
18 years at Quest
Southwest Region – Oklahoma City, Oklahoma

Q: What did you initially want out of your career?
Blair: When I first started with Quest, I was looking for a stable job that I enjoyed doing. I worked in the restaurant industry and childcare prior to taking a role with Quest and while I loved those jobs, they weren’t something I saw myself doing long-term as a career.

Q: How has what you wanted changed over the years?
Blair: About a year into my career with Quest Diagnostics, I applied for and was selected for a role in Oklahoma and transferred to DLO. At that point my goal changed from just looking for stability, to showing the people here that took a chance on me that they made a great decision, and I would not disappoint them. After 5 years as a phlebotomist, I applied for and was selected for the Patient Services Trainer position. What I wanted in that role was to help others grow, into the best phlebotomist and teammate that they could be. When I moved into a Patient Services Supervisor position, I wanted many of the same things I did as a trainer. Helping people learn, grow and develop into great teammates has been a large focus across most of my career and is something I am very passionate about. Now that I am in the Manager role, that desire to help others grow is still there, it is just on a broader scale now.

Q: Did you ever take any risks with taking on a new role and were you encouraged to move into different roles or did you move on your own?
Blair: I have always looked for opportunities to grow. As a PSR, I volunteered for every event I could be a part of to help grow my knowledge of the company and gain experience. I applied for few roles along the way that I didn’t get, but looking back there was a reason. The reason was that I needed more time to master the role I was in, grow as a person and realize that my true desire was to stay in Patient Services long-term and one day become a People Leader. I have been encouraged along the way by many leaders within Quest and DLO to take every opportunity to grow and have been very appreciative of their encouragement and guidance over the years.

Q: What tools or offerings from Quest did you utilize to help you in your career progression? (tuition reimbursement, EMPower trainings, etc)
Blair: I have participated in tuition reimbursement programs to take leadership courses and work towards a degree. I have taken numerous EMpower courses to learn more about leadership and even things like how to use Excel more efficiently. Most recently, I have participated in the LQSM program to help further grow my leadership skills. This course was probably the most exciting one for me. I gained a wealth of knowledge from this course and not only am I growing as a People Leader from taking it, but I am also able to use the tools I have gained to help grow my Leadership team into stronger leaders.

Q: What advice would you give to someone who desires more from their current career?
Blair: I would encourage everyone to keep an open mind and always look for areas of opportunity to grow and improve. I would also encourage everyone that is interested in growing or doing more in their role to communicate that with their direct leader so they can work together to identify opportunities to achieve that growth. Many times, we assume that our leaders just know what our goals are, but it is up to us as individuals to make sure they do and ask for guidance on how to work towards those goals. The effort you put into your role and the ambition you have to grow is key to career progression.

Q: Which of our 5Cs do you connect with most, and why? (Customer First, Care, Collaboration, Continuous Improvement, Curiosity)
Blair: I would say that I connect with Continuous Improvement the most because I find that there is always an opportunity to improve. I constantly analyze the situations I face in my role and ask those that I work with if there is something they think I could have handled better or done differently to improve the outcome. This is something I work with my Leaders and their teams on as well. If there is an error with a patients encounter, blood draw, results, etc., it is our responsibility to investigate that error and find the root cause. Identifying the root cause allows us to train or retrain teammates so that we don’t make the same mistake again. What I ask for outside of identifying root cause is to look for other factors throughout the process that could have prevented the error from happening had we done something a bit differently. It is in that reflection that we truly grow and become better at serving our teammates, patients, and communities.

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CHICAGO–(BUSINESS WIRE)–Exelon Corporation (Nasdaq: EXC), the nation’s largest utility company, has announced the latest companies to receive venture capital investments as part of Exelon’s Climate Change Investment Initiative (2c2i). These companies are leading the way with products, services and technologies that are focused on reversing or mitigating the damage done by climate change, while also working to improve the communities where they operate. Each year through a competitive process,

The shift towards renewable energy sources, such as solar and wind power, is a critical component of global efforts to combat climate change and reduce reliance on fossil fuels. However, as with any large-scale development, these projects can have significant environmental and social impacts that must be carefully evaluated and managed. This is where Environmental Impact Assessments come into play. 

This post covers what EIAs are, highlights the factors considered when conducting an EIA, and touches on a new innovation that is changing how biodiversity is monitored.

What Is an Environmental Impact Assessment?

An Environmental Impact Assessment (EIA) is a systematic process used to evaluate the potential environmental effects of proposed projects before they are constructed. These assessments are designed to provide a comprehensive picture of how a project might affect the surrounding environment and local communities, ensuring that potential adverse impacts are identified, mitigated, and managed effectively.

Developers of solar and wind power plants use EIAs to make informed decisions that balance the need for renewable energy with the imperative to protect and preserve the environment and local communities.

Why are Environmental Impact Assessments important?

Environmental Impact Assessments are essential for ensuring that corporate projects are developed responsibly and sustainably. They play a crucial role in protecting humans and the environment by identifying potential impacts on

Human conditions, including health and safetySocial and economic status such as loss of accommodation, land, crops, and income – especially within vulnerable groupsPlant and animal biodiversityLevels of pollution in the soil, water, and airAmbient noise and vibrationClimate-related issuesLandscapeCultural goods

Where impacts can’t be avoided, measurable offset strategies are identified.

For example, solar farms can lead to habitat loss for terrestrial species, while wind turbines may affect avian and bat populations. EIAs propose mitigation strategies such as habitat restoration and careful placement of turbines to minimize harm. Additionally, they help manage environmental risks like soil erosion and water contamination, ensuring that renewable energy projects do not inadvertently cause long-term ecological damage and that the ecological functions of ecosystems are maintained.

On the social front, EIAs safeguard community health and well-being by addressing the impacts of construction activities and operational noise and shadow flicker from wind farms. EIAs also set out land acquisition and resettlement frameworks to ensure affected lands, housing, and economic facilities are compensated and support is provided to affected groups due to resettlement and income disruption. Public engagement is integral to the EIA process, ensuring that local communities’ voices and concerns are heard and addressed.

EIAs benefit corporations as well. They ensure compliance with environmental regulations and enhance the socio-economic viability of renewable energy projects by preventing costly environmental damage and legal disputes.

Stages of the EIA Process

The EIA process typically involves several key components:

1. Scoping

Defining the scope of the assessment, including identifying key issues, sensitive receptors within area of influence (AOI), stakeholders, and the extent of baseline data collection and field surveys required to form the basis of impact assessment.

2. Baseline studies

Collecting data on the existing environmental conditions to establish a benchmark against which potential impacts can be measured. These studies include biodiversity baseline surveys, physical environmental baseline surveys, as well as socio-economic surveys for the project site and in the vicinity or area of influence (AOI).

3. Impact prediction

Predicting the likely environmental and socio-economic impacts of the proposed project based on baseline data and project details. These include potential impacts during construction and operation, as well as decommissioning of the project.

4. Mitigation planning

Developing strategies to avoid, minimize, or compensate for identified impacts, ensuring that the project adheres to environmental regulations and best practices.

5. Reporting and review

Documenting the findings of the EIA in a comprehensive report, which is then reviewed by regulatory authorities and stakeholders for approval and feedback.

6. Monitoring and management

Implementing ongoing monitoring and management plans to ensure that the project’s environmental and socio-economic impacts remain within acceptable limits throughout its lifecycle.

It is also important to note that, depending on geography, there will be pieces that are mandatory. For example, in Finland and in the EU the mandatory parts are the program which sets the scoping for the mandatory EIA report (where scoping could also come back in as the information might change through the process and surveys). Having a local consultant who understands local requirements is crucial in the success of this EIA process.

Innovation in biodiversity monitoring: eDNA

Developments in DNA technology are making an impact on the monitoring stage of an EIA. Environmental DNA (eDNA) analysis is a method that involves collecting genetic material from environmental samples, such as soil, water, or air, to detect the presence of various species within a given area. Currently this is mainly used when analyzing sea fauna. 

Unlike traditional biodiversity monitoring techniques, which often require direct observation or capturing of organisms, eDNA analysis allows for the identification of species through the genetic material they leave behind in their environment. This makes it a less invasive, more efficient, and potentially more comprehensive method for assessing biodiversity. By integrating eDNA analysis into the EIA process for solar and wind farms, developers can not only meet but exceed biodiversity reporting requirements.

Key Factors Evaluated in Environmental Impact Assessments

These are the environmental and social factors evaluated through the EIA process to ensure that solar and wind power projects are designed and implemented sustainably.

Land use

One of the primary considerations in an EIA is the impact on land use. This includes evaluating the suitability of the site for the proposed project and its potential effects on the existing land and future proposed developments set out in local and regional land use plans. Factors such as soil quality, topography, and current land uses (e.g., agriculture, forestry, or urban areas) are assessed to ensure minimal disruption. EIAs also assess the potential for soil erosion and implement strategies to prevent it, such as erosion control measures and soil stabilization techniques, maintaining soil functions such as groundwater replenishment through minimisations of surface sealing.

Water use 

Solar and wind projects can affect both the quantity and quality of local water resources. EIAs assess potential changes in water usage, including the impact on local water bodies and groundwater levels. For solar farms, water is often needed for cleaning panels, while wind farms may affect water runoff patterns. The EIA evaluates these factors to ensure sustainable water management practices are in place.

Biodiversity 

Protecting local biodiversity is a crucial aspect of EIAs. The assessment examines the potential impacts on local flora and fauna, including habitat disruption, species displacement, and mortality risks. The EIA identifies these risks and recommends mitigation measures, such as wildlife-friendly designs, technical solutions, or habitat restoration projects.

Air quality

The construction and operation of solar and wind power plants can influence local air quality. EIAs evaluate potential emissions from construction machinery, dust generation, and any operational emissions. Although renewable energy projects generally produce minimal air pollution compared to fossil fuel plants, it is essential to assess and mitigate any temporary impacts during construction phases.

Socio-economic impacts

The socio-economic effects of renewable energy projects are significant considerations in EIAs. These assessments look at how the project might affect local communities, including changes in employment opportunities, economic benefits, and potential disruptions. In some locations, renewable energy projects might affect cultural or heritage sites. EIAs assess potential impacts on these sites and recommend measures to preserve and protect them. This includes archaeological assessments and consultations with local communities and heritage organizations.

Landscape impact

Within the EIA process the impact of the renewable energy projects on the landscape is assessed as well. Wind power plants especially may change the view of the existing landscape due to their height. They often can be seen from a great distance, depending on the topography and current land use in the area. As this impact cannot be mitigated, some countries (such as Germany) require compensatory payments. With regards to solar plants, mitigation measures such as plantings to frame the developed site are established. As the plants grow they provide a livable curtain and prevent visual impacts to the surrounding landscape.

Climate change resilience

As renewable energy projects aim to combat climate change, it is also important to consider their resilience to climate impacts. EIAs evaluate how the project might withstand extreme weather events, temperature variations, and other climate-related challenges. Ensuring the project’s longevity and operational efficiency in a changing climate is a key focus.

Taking this broad view of possible impacts helps developers design projects that are not only sustainable and environmentally friendly but also socially responsible and beneficial to local communities.

A Global Partner for Wind and Solar Projects

Inogen Alliance members have helped renewable energy companies around the world through the process of conducting an environmental impact assessment. From helping develop a sustainable plan for a floating solar photovoltaic system in Singapore to assisting a wind farm in Greece apply to increase power output, Inogen Alliance has the knowledge and expertise to guide the most ambitious and innovative projects.

Download a Selection of Our Global Wind Projects

Learn more about Inogen Alliance’s Environmental Services.

Inogen Alliance is a global network made up of dozens of independent local businesses and over 6,000 consultants around the world who can help make your project a success. Our Associates collaborate closely to serve multinational corporations, government agencies, and nonprofit organizations, and we share knowledge and industry experience to provide the highest quality service to our clients. If you want to learn more about how you can work with Inogen Alliance, you can explore our Associates or Contact Us. Watch for more News & Blog updates here and follow us on LinkedIn.

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