How Lenovo Is Turning Sustainability Ambition Into Action Across the IT Lifecycle, From Supply Chain Intelligence to Circular IT Services

By James Pennington, Global Sustainability Services Director, Lenovo

Sustainability continues to be listed among the top priorities for global business leaders, and spending on it is increasing. But is it always clear how businesses can plan, deliver, and measure the positive impact that they aim for?

Getting sustainability right isn’t easy. Environmental impact is shaped by thousands – maybe millions – of decisions made across the IT lifecycle. This is from how devices are designed and manufactured to how they’re used, repaired and eventually recovered. When those decisions are disconnected and disjointed, progress can end up being slow and hard to measure.

That’s why Lenovo’s circular economy strategy is structured around the R.E.A.L. Framework, an operating model that connects design, materials, business models, and lifecycle data into a single system.

R.E.A.L. stands for:

  • Responsible Design – Embedding circularity into product architecture from the outset, ensuring durability, repairability, and lifecycle value are engineered in.
  • Ethical Materials – Scaling recycled and renewable inputs to reduce reliance on virgin resources.
  • Accountable Models – Aligning incentives with longevity and recovery through service-based and lifecycle-driven offerings.
  • Lifecycle Intelligence – Using component-level data and advanced analytics to measure, compare, and optimize environmental impact before products are built.

Together, these pillars move circularity from aspiration to execution – ensuring that sustainability decisions are intentional, measurable, and economically aligned across the full IT lifecycle.

Addressing environmental impact at the start of the journey

The first step towards turning sustainability ambition into action is realizing that the environmental footprint of IT is determined long before a device reaches a customer. Overproduction, excess inventory, inefficient logistics and misidentified parts can quietly drive waste and emissions at scale. To tackle this, Lenovo has been transforming its global supply chain using AI and advanced technologies that allow better decisions earlier in the process.

At the core is our Planning Decision Center (PDC), which is an AI-driven forecasting ecosystem that replaces reactive, historical planning with real-time insight. This means businesses can anticipate demand more accurately. PDC reduces excess and obsolete inventory, unnecessary inter-warehouse transfers and overproduction.

Alongside this, Lenovo’s AI Sub System improves parts identification accuracy, which makes sure that the right component reaches the right device the first time. Ultimately, this reduces returns, extra shipments and waste.

Advanced technologies such as AR/VR are also helping cut emissions during service and logistics. AR/VR self-repair guidance enables many repairs to be completed remotely, avoiding engineer travel and saving time and money with transportation. Then we also have Smart Packaging which uses AI to optimize carton configuration, reducing packaging materials usage by over 35% and related carbon emissions by 50,000 kgs.

Rethinking how organizations consume and manage IT

Even with a more efficient supply chain, the way organizations procure and manage devices has a significant impact on sustainability. Traditional ownership models often lead to over-purchasing, short refresh cycles and fragmented end-of-life processes.

Last year, we launched Lenovo TruScale Device as a Service (DaaS) for Sustainability which was designed to address this challenge by rethinking the relationship between organizations and their technology. Instead of buying devices outright, customers subscribe to technology through a flexible, pay-as-you-go model.

Lenovo manages deployment, support, maintenance and responsible end-of-life recovery, shifting lifecycle responsibility away from customers and embedding sustainability into every stage.

What makes TruScale DaaS for Sustainability different is its modular sustainability stack. Customers can combine services such as carbon tracking through the Carbon Impact Portal, Lenovo Certified Refurbished devices, CO₂ Offset Services, and Asset Recovery Services into bundles aligned to their specific sustainability goals.

Customers adopting as a service models have seen up to 35% reductions in device-related IT costs and meaningful progress toward both financial and environmental targets.

Turning IT end-of-life into a circular advantage

The final stage of the IT lifecycle is often where sustainability efforts break down. Device retirement. This can be fragmented, manual and compliance-heavy, leading to premature disposal and data risk.

Lenovo Asset Recovery Services (ARS) addresses this head-on. Operating across 49 markets globally, ARS provides a brand-agnostic, end-to-end recovery service covering logistics, certified data erasure, refurbishment, recycling and transparent reporting.

Since 2020, Lenovo has helped customers reuse or recycle more than 94,000 metric tons of IT equipment, with 71% of collected devices refurbished or reused for parts.

Recent innovations have made ARS even more impactful. Prepaid ARS credits allow organizations to plan circularity in advance, rather than reacting to decommissioning need. The Intelligent Asset Manager within Lenovo Service Connect replaces manual spreadsheets with real-time visibility, allowing customers to track assets, schedule pickups and access compliance and impact reports instantly.

Together, these capabilities turn IT end-of-life from a risk and cost center into a strategic contributor to sustainability and value recovery.

Built upon R.E.A.L, recognized by SEAL

The measurable impact, driven by our R.E.A.L approach to sustainability, has led to Lenovo recently be recognized at the SEAL Business Awards 2026. We were honored across three categories: Environmental Initiatives (Lenovo’s AI and advanced technology powering the supply chain), Sustainable Innovation (Lenovo TruScale Device as a Service for Sustainability) and Sustainable Service (Lenovo Asset Recovery Services).

Lenovo was pleased to be listed among other reputable honorees ranging from global infrastructure and industrial leaders to fast-growing climate and sustainability innovators.

The challenges facing businesses are only intensifying. However, through Lenovo’s supply chain intelligence and IT circularity services, organizations can turn sustainability ambition into measurable action.

For more information about Lenovo Sustainability Solutions, visit:
https://www.lenovo.com/us/en/solutions/sustainability-solutions/

Posted in UncategorizedTagged

How Lenovo Is Turning Sustainability Ambition Into Action Across the IT Lifecycle, From Supply Chain Intelligence to Circular IT Services

By James Pennington, Global Sustainability Services Director, Lenovo

Sustainability continues to be listed among the top priorities for global business leaders, and spending on it is increasing. But is it always clear how businesses can plan, deliver, and measure the positive impact that they aim for?

Getting sustainability right isn’t easy. Environmental impact is shaped by thousands – maybe millions – of decisions made across the IT lifecycle. This is from how devices are designed and manufactured to how they’re used, repaired and eventually recovered. When those decisions are disconnected and disjointed, progress can end up being slow and hard to measure.

That’s why Lenovo’s circular economy strategy is structured around the R.E.A.L. Framework, an operating model that connects design, materials, business models, and lifecycle data into a single system.

R.E.A.L. stands for:

  • Responsible Design – Embedding circularity into product architecture from the outset, ensuring durability, repairability, and lifecycle value are engineered in.
  • Ethical Materials – Scaling recycled and renewable inputs to reduce reliance on virgin resources.
  • Accountable Models – Aligning incentives with longevity and recovery through service-based and lifecycle-driven offerings.
  • Lifecycle Intelligence – Using component-level data and advanced analytics to measure, compare, and optimize environmental impact before products are built.

Together, these pillars move circularity from aspiration to execution – ensuring that sustainability decisions are intentional, measurable, and economically aligned across the full IT lifecycle.

Addressing environmental impact at the start of the journey

The first step towards turning sustainability ambition into action is realizing that the environmental footprint of IT is determined long before a device reaches a customer. Overproduction, excess inventory, inefficient logistics and misidentified parts can quietly drive waste and emissions at scale. To tackle this, Lenovo has been transforming its global supply chain using AI and advanced technologies that allow better decisions earlier in the process.

At the core is our Planning Decision Center (PDC), which is an AI-driven forecasting ecosystem that replaces reactive, historical planning with real-time insight. This means businesses can anticipate demand more accurately. PDC reduces excess and obsolete inventory, unnecessary inter-warehouse transfers and overproduction.

Alongside this, Lenovo’s AI Sub System improves parts identification accuracy, which makes sure that the right component reaches the right device the first time. Ultimately, this reduces returns, extra shipments and waste.

Advanced technologies such as AR/VR are also helping cut emissions during service and logistics. AR/VR self-repair guidance enables many repairs to be completed remotely, avoiding engineer travel and saving time and money with transportation. Then we also have Smart Packaging which uses AI to optimize carton configuration, reducing packaging materials usage by over 35% and related carbon emissions by 50,000 kgs.

Rethinking how organizations consume and manage IT

Even with a more efficient supply chain, the way organizations procure and manage devices has a significant impact on sustainability. Traditional ownership models often lead to over-purchasing, short refresh cycles and fragmented end-of-life processes.

Last year, we launched Lenovo TruScale Device as a Service (DaaS) for Sustainability which was designed to address this challenge by rethinking the relationship between organizations and their technology. Instead of buying devices outright, customers subscribe to technology through a flexible, pay-as-you-go model.

Lenovo manages deployment, support, maintenance and responsible end-of-life recovery, shifting lifecycle responsibility away from customers and embedding sustainability into every stage.

What makes TruScale DaaS for Sustainability different is its modular sustainability stack. Customers can combine services such as carbon tracking through the Carbon Impact Portal, Lenovo Certified Refurbished devices, CO₂ Offset Services, and Asset Recovery Services into bundles aligned to their specific sustainability goals.

Customers adopting as a service models have seen up to 35% reductions in device-related IT costs and meaningful progress toward both financial and environmental targets.

Turning IT end-of-life into a circular advantage

The final stage of the IT lifecycle is often where sustainability efforts break down. Device retirement. This can be fragmented, manual and compliance-heavy, leading to premature disposal and data risk.

Lenovo Asset Recovery Services (ARS) addresses this head-on. Operating across 49 markets globally, ARS provides a brand-agnostic, end-to-end recovery service covering logistics, certified data erasure, refurbishment, recycling and transparent reporting.

Since 2020, Lenovo has helped customers reuse or recycle more than 94,000 metric tons of IT equipment, with 71% of collected devices refurbished or reused for parts.

Recent innovations have made ARS even more impactful. Prepaid ARS credits allow organizations to plan circularity in advance, rather than reacting to decommissioning need. The Intelligent Asset Manager within Lenovo Service Connect replaces manual spreadsheets with real-time visibility, allowing customers to track assets, schedule pickups and access compliance and impact reports instantly.

Together, these capabilities turn IT end-of-life from a risk and cost center into a strategic contributor to sustainability and value recovery.

Built upon R.E.A.L, recognized by SEAL

The measurable impact, driven by our R.E.A.L approach to sustainability, has led to Lenovo recently be recognized at the SEAL Business Awards 2026. We were honored across three categories: Environmental Initiatives (Lenovo’s AI and advanced technology powering the supply chain), Sustainable Innovation (Lenovo TruScale Device as a Service for Sustainability) and Sustainable Service (Lenovo Asset Recovery Services).

Lenovo was pleased to be listed among other reputable honorees ranging from global infrastructure and industrial leaders to fast-growing climate and sustainability innovators.

The challenges facing businesses are only intensifying. However, through Lenovo’s supply chain intelligence and IT circularity services, organizations can turn sustainability ambition into measurable action.

For more information about Lenovo Sustainability Solutions, visit:
https://www.lenovo.com/us/en/solutions/sustainability-solutions/

Posted in UncategorizedTagged

How Lenovo Is Turning Sustainability Ambition Into Action Across the IT Lifecycle, From Supply Chain Intelligence to Circular IT Services

By James Pennington, Global Sustainability Services Director, Lenovo

Sustainability continues to be listed among the top priorities for global business leaders, and spending on it is increasing. But is it always clear how businesses can plan, deliver, and measure the positive impact that they aim for?

Getting sustainability right isn’t easy. Environmental impact is shaped by thousands – maybe millions – of decisions made across the IT lifecycle. This is from how devices are designed and manufactured to how they’re used, repaired and eventually recovered. When those decisions are disconnected and disjointed, progress can end up being slow and hard to measure.

That’s why Lenovo’s circular economy strategy is structured around the R.E.A.L. Framework, an operating model that connects design, materials, business models, and lifecycle data into a single system.

R.E.A.L. stands for:

  • Responsible Design – Embedding circularity into product architecture from the outset, ensuring durability, repairability, and lifecycle value are engineered in.
  • Ethical Materials – Scaling recycled and renewable inputs to reduce reliance on virgin resources.
  • Accountable Models – Aligning incentives with longevity and recovery through service-based and lifecycle-driven offerings.
  • Lifecycle Intelligence – Using component-level data and advanced analytics to measure, compare, and optimize environmental impact before products are built.

Together, these pillars move circularity from aspiration to execution – ensuring that sustainability decisions are intentional, measurable, and economically aligned across the full IT lifecycle.

Addressing environmental impact at the start of the journey

The first step towards turning sustainability ambition into action is realizing that the environmental footprint of IT is determined long before a device reaches a customer. Overproduction, excess inventory, inefficient logistics and misidentified parts can quietly drive waste and emissions at scale. To tackle this, Lenovo has been transforming its global supply chain using AI and advanced technologies that allow better decisions earlier in the process.

At the core is our Planning Decision Center (PDC), which is an AI-driven forecasting ecosystem that replaces reactive, historical planning with real-time insight. This means businesses can anticipate demand more accurately. PDC reduces excess and obsolete inventory, unnecessary inter-warehouse transfers and overproduction.

Alongside this, Lenovo’s AI Sub System improves parts identification accuracy, which makes sure that the right component reaches the right device the first time. Ultimately, this reduces returns, extra shipments and waste.

Advanced technologies such as AR/VR are also helping cut emissions during service and logistics. AR/VR self-repair guidance enables many repairs to be completed remotely, avoiding engineer travel and saving time and money with transportation. Then we also have Smart Packaging which uses AI to optimize carton configuration, reducing packaging materials usage by over 35% and related carbon emissions by 50,000 kgs.

Rethinking how organizations consume and manage IT

Even with a more efficient supply chain, the way organizations procure and manage devices has a significant impact on sustainability. Traditional ownership models often lead to over-purchasing, short refresh cycles and fragmented end-of-life processes.

Last year, we launched Lenovo TruScale Device as a Service (DaaS) for Sustainability which was designed to address this challenge by rethinking the relationship between organizations and their technology. Instead of buying devices outright, customers subscribe to technology through a flexible, pay-as-you-go model.

Lenovo manages deployment, support, maintenance and responsible end-of-life recovery, shifting lifecycle responsibility away from customers and embedding sustainability into every stage.

What makes TruScale DaaS for Sustainability different is its modular sustainability stack. Customers can combine services such as carbon tracking through the Carbon Impact Portal, Lenovo Certified Refurbished devices, CO₂ Offset Services, and Asset Recovery Services into bundles aligned to their specific sustainability goals.

Customers adopting as a service models have seen up to 35% reductions in device-related IT costs and meaningful progress toward both financial and environmental targets.

Turning IT end-of-life into a circular advantage

The final stage of the IT lifecycle is often where sustainability efforts break down. Device retirement. This can be fragmented, manual and compliance-heavy, leading to premature disposal and data risk.

Lenovo Asset Recovery Services (ARS) addresses this head-on. Operating across 49 markets globally, ARS provides a brand-agnostic, end-to-end recovery service covering logistics, certified data erasure, refurbishment, recycling and transparent reporting.

Since 2020, Lenovo has helped customers reuse or recycle more than 94,000 metric tons of IT equipment, with 71% of collected devices refurbished or reused for parts.

Recent innovations have made ARS even more impactful. Prepaid ARS credits allow organizations to plan circularity in advance, rather than reacting to decommissioning need. The Intelligent Asset Manager within Lenovo Service Connect replaces manual spreadsheets with real-time visibility, allowing customers to track assets, schedule pickups and access compliance and impact reports instantly.

Together, these capabilities turn IT end-of-life from a risk and cost center into a strategic contributor to sustainability and value recovery.

Built upon R.E.A.L, recognized by SEAL

The measurable impact, driven by our R.E.A.L approach to sustainability, has led to Lenovo recently be recognized at the SEAL Business Awards 2026. We were honored across three categories: Environmental Initiatives (Lenovo’s AI and advanced technology powering the supply chain), Sustainable Innovation (Lenovo TruScale Device as a Service for Sustainability) and Sustainable Service (Lenovo Asset Recovery Services).

Lenovo was pleased to be listed among other reputable honorees ranging from global infrastructure and industrial leaders to fast-growing climate and sustainability innovators.

The challenges facing businesses are only intensifying. However, through Lenovo’s supply chain intelligence and IT circularity services, organizations can turn sustainability ambition into measurable action.

For more information about Lenovo Sustainability Solutions, visit:
https://www.lenovo.com/us/en/solutions/sustainability-solutions/

Posted in UncategorizedTagged

How Lenovo Is Turning Sustainability Ambition Into Action Across the IT Lifecycle, From Supply Chain Intelligence to Circular IT Services

By James Pennington, Global Sustainability Services Director, Lenovo

Sustainability continues to be listed among the top priorities for global business leaders, and spending on it is increasing. But is it always clear how businesses can plan, deliver, and measure the positive impact that they aim for?

Getting sustainability right isn’t easy. Environmental impact is shaped by thousands – maybe millions – of decisions made across the IT lifecycle. This is from how devices are designed and manufactured to how they’re used, repaired and eventually recovered. When those decisions are disconnected and disjointed, progress can end up being slow and hard to measure.

That’s why Lenovo’s circular economy strategy is structured around the R.E.A.L. Framework, an operating model that connects design, materials, business models, and lifecycle data into a single system.

R.E.A.L. stands for:

  • Responsible Design – Embedding circularity into product architecture from the outset, ensuring durability, repairability, and lifecycle value are engineered in.
  • Ethical Materials – Scaling recycled and renewable inputs to reduce reliance on virgin resources.
  • Accountable Models – Aligning incentives with longevity and recovery through service-based and lifecycle-driven offerings.
  • Lifecycle Intelligence – Using component-level data and advanced analytics to measure, compare, and optimize environmental impact before products are built.

Together, these pillars move circularity from aspiration to execution – ensuring that sustainability decisions are intentional, measurable, and economically aligned across the full IT lifecycle.

Addressing environmental impact at the start of the journey

The first step towards turning sustainability ambition into action is realizing that the environmental footprint of IT is determined long before a device reaches a customer. Overproduction, excess inventory, inefficient logistics and misidentified parts can quietly drive waste and emissions at scale. To tackle this, Lenovo has been transforming its global supply chain using AI and advanced technologies that allow better decisions earlier in the process.

At the core is our Planning Decision Center (PDC), which is an AI-driven forecasting ecosystem that replaces reactive, historical planning with real-time insight. This means businesses can anticipate demand more accurately. PDC reduces excess and obsolete inventory, unnecessary inter-warehouse transfers and overproduction.

Alongside this, Lenovo’s AI Sub System improves parts identification accuracy, which makes sure that the right component reaches the right device the first time. Ultimately, this reduces returns, extra shipments and waste.

Advanced technologies such as AR/VR are also helping cut emissions during service and logistics. AR/VR self-repair guidance enables many repairs to be completed remotely, avoiding engineer travel and saving time and money with transportation. Then we also have Smart Packaging which uses AI to optimize carton configuration, reducing packaging materials usage by over 35% and related carbon emissions by 50,000 kgs.

Rethinking how organizations consume and manage IT

Even with a more efficient supply chain, the way organizations procure and manage devices has a significant impact on sustainability. Traditional ownership models often lead to over-purchasing, short refresh cycles and fragmented end-of-life processes.

Last year, we launched Lenovo TruScale Device as a Service (DaaS) for Sustainability which was designed to address this challenge by rethinking the relationship between organizations and their technology. Instead of buying devices outright, customers subscribe to technology through a flexible, pay-as-you-go model.

Lenovo manages deployment, support, maintenance and responsible end-of-life recovery, shifting lifecycle responsibility away from customers and embedding sustainability into every stage.

What makes TruScale DaaS for Sustainability different is its modular sustainability stack. Customers can combine services such as carbon tracking through the Carbon Impact Portal, Lenovo Certified Refurbished devices, CO₂ Offset Services, and Asset Recovery Services into bundles aligned to their specific sustainability goals.

Customers adopting as a service models have seen up to 35% reductions in device-related IT costs and meaningful progress toward both financial and environmental targets.

Turning IT end-of-life into a circular advantage

The final stage of the IT lifecycle is often where sustainability efforts break down. Device retirement. This can be fragmented, manual and compliance-heavy, leading to premature disposal and data risk.

Lenovo Asset Recovery Services (ARS) addresses this head-on. Operating across 49 markets globally, ARS provides a brand-agnostic, end-to-end recovery service covering logistics, certified data erasure, refurbishment, recycling and transparent reporting.

Since 2020, Lenovo has helped customers reuse or recycle more than 94,000 metric tons of IT equipment, with 71% of collected devices refurbished or reused for parts.

Recent innovations have made ARS even more impactful. Prepaid ARS credits allow organizations to plan circularity in advance, rather than reacting to decommissioning need. The Intelligent Asset Manager within Lenovo Service Connect replaces manual spreadsheets with real-time visibility, allowing customers to track assets, schedule pickups and access compliance and impact reports instantly.

Together, these capabilities turn IT end-of-life from a risk and cost center into a strategic contributor to sustainability and value recovery.

Built upon R.E.A.L, recognized by SEAL

The measurable impact, driven by our R.E.A.L approach to sustainability, has led to Lenovo recently be recognized at the SEAL Business Awards 2026. We were honored across three categories: Environmental Initiatives (Lenovo’s AI and advanced technology powering the supply chain), Sustainable Innovation (Lenovo TruScale Device as a Service for Sustainability) and Sustainable Service (Lenovo Asset Recovery Services).

Lenovo was pleased to be listed among other reputable honorees ranging from global infrastructure and industrial leaders to fast-growing climate and sustainability innovators.

The challenges facing businesses are only intensifying. However, through Lenovo’s supply chain intelligence and IT circularity services, organizations can turn sustainability ambition into measurable action.

For more information about Lenovo Sustainability Solutions, visit:
https://www.lenovo.com/us/en/solutions/sustainability-solutions/

Posted in UncategorizedTagged

KeyBank Breaks Ground on New Branch in Black Diamond

SEATTLE, March 5, 2026 /3BL/ – KeyBank has officially broken ground on a new full‑service branch in Black Diamond, Washington. Located at 32500 Main Street, the state‑of‑the‑art branch will serve residents of Black Diamond and neighboring communities. The branch is scheduled to open this fall.

“KeyBank is excited about the opportunity this new branch provides for us to become an integral part of the Black Diamond community,” said Brian Marlow, KeyBank’s Washington State Market President. “This investment reflects our continued commitment to the region. We look forward to building and deepening financial relationships with our neighbors, clients, and community partners as we grow together.”

In addition to comprehensive banking services, this new state-of-the-art branch offers full-service banking capabilities including touch screen monitors to enhance client experience. This branch features a modern floor plan, drive-up teller line, ATM and free parking. Long-time banker Anna Ripich is serving as branch manager at the new location.

“KeyBank’s new Black Diamond branch is uniquely designed to provide a more personal and consultative banking experience, giving clients improved access to our full suite of products and services,” said Ripich. “Our team is excited to welcome clients to this new space and support them on their financial journey.”

In addition to serving individuals and families, the new branch will support local businesses seeking to start, expand, or invest within the growing Black Diamond area, while also offering comprehensive wealth planning resources to help them build long‑term financial stability.

ABOUT KEYBANK
KeyCorp’s roots trace back more than 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of approximately $184 billion at December 31, 2025. Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of approximately 950 branches and approximately 1,200 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank Member FDIC. CFMA #260223-4119728

Posted in UncategorizedTagged

KeyBank Breaks Ground on New Branch in Black Diamond

SEATTLE, March 5, 2026 /3BL/ – KeyBank has officially broken ground on a new full‑service branch in Black Diamond, Washington. Located at 32500 Main Street, the state‑of‑the‑art branch will serve residents of Black Diamond and neighboring communities. The branch is scheduled to open this fall.

“KeyBank is excited about the opportunity this new branch provides for us to become an integral part of the Black Diamond community,” said Brian Marlow, KeyBank’s Washington State Market President. “This investment reflects our continued commitment to the region. We look forward to building and deepening financial relationships with our neighbors, clients, and community partners as we grow together.”

In addition to comprehensive banking services, this new state-of-the-art branch offers full-service banking capabilities including touch screen monitors to enhance client experience. This branch features a modern floor plan, drive-up teller line, ATM and free parking. Long-time banker Anna Ripich is serving as branch manager at the new location.

“KeyBank’s new Black Diamond branch is uniquely designed to provide a more personal and consultative banking experience, giving clients improved access to our full suite of products and services,” said Ripich. “Our team is excited to welcome clients to this new space and support them on their financial journey.”

In addition to serving individuals and families, the new branch will support local businesses seeking to start, expand, or invest within the growing Black Diamond area, while also offering comprehensive wealth planning resources to help them build long‑term financial stability.

ABOUT KEYBANK
KeyCorp’s roots trace back more than 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of approximately $184 billion at December 31, 2025. Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of approximately 950 branches and approximately 1,200 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank Member FDIC. CFMA #260223-4119728

Posted in UncategorizedTagged

KeyBank Breaks Ground on New Branch in Black Diamond

SEATTLE, March 5, 2026 /3BL/ – KeyBank has officially broken ground on a new full‑service branch in Black Diamond, Washington. Located at 32500 Main Street, the state‑of‑the‑art branch will serve residents of Black Diamond and neighboring communities. The branch is scheduled to open this fall.

“KeyBank is excited about the opportunity this new branch provides for us to become an integral part of the Black Diamond community,” said Brian Marlow, KeyBank’s Washington State Market President. “This investment reflects our continued commitment to the region. We look forward to building and deepening financial relationships with our neighbors, clients, and community partners as we grow together.”

In addition to comprehensive banking services, this new state-of-the-art branch offers full-service banking capabilities including touch screen monitors to enhance client experience. This branch features a modern floor plan, drive-up teller line, ATM and free parking. Long-time banker Anna Ripich is serving as branch manager at the new location.

“KeyBank’s new Black Diamond branch is uniquely designed to provide a more personal and consultative banking experience, giving clients improved access to our full suite of products and services,” said Ripich. “Our team is excited to welcome clients to this new space and support them on their financial journey.”

In addition to serving individuals and families, the new branch will support local businesses seeking to start, expand, or invest within the growing Black Diamond area, while also offering comprehensive wealth planning resources to help them build long‑term financial stability.

ABOUT KEYBANK
KeyCorp’s roots trace back more than 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of approximately $184 billion at December 31, 2025. Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of approximately 950 branches and approximately 1,200 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank Member FDIC. CFMA #260223-4119728

Posted in UncategorizedTagged

KeyBank Breaks Ground on New Branch in Black Diamond

SEATTLE, March 5, 2026 /3BL/ – KeyBank has officially broken ground on a new full‑service branch in Black Diamond, Washington. Located at 32500 Main Street, the state‑of‑the‑art branch will serve residents of Black Diamond and neighboring communities. The branch is scheduled to open this fall.

“KeyBank is excited about the opportunity this new branch provides for us to become an integral part of the Black Diamond community,” said Brian Marlow, KeyBank’s Washington State Market President. “This investment reflects our continued commitment to the region. We look forward to building and deepening financial relationships with our neighbors, clients, and community partners as we grow together.”

In addition to comprehensive banking services, this new state-of-the-art branch offers full-service banking capabilities including touch screen monitors to enhance client experience. This branch features a modern floor plan, drive-up teller line, ATM and free parking. Long-time banker Anna Ripich is serving as branch manager at the new location.

“KeyBank’s new Black Diamond branch is uniquely designed to provide a more personal and consultative banking experience, giving clients improved access to our full suite of products and services,” said Ripich. “Our team is excited to welcome clients to this new space and support them on their financial journey.”

In addition to serving individuals and families, the new branch will support local businesses seeking to start, expand, or invest within the growing Black Diamond area, while also offering comprehensive wealth planning resources to help them build long‑term financial stability.

ABOUT KEYBANK
KeyCorp’s roots trace back more than 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of approximately $184 billion at December 31, 2025. Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of approximately 950 branches and approximately 1,200 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank Member FDIC. CFMA #260223-4119728

Posted in UncategorizedTagged

CVS Specialty Delivers Enhanced Patient Experiences, Studies Show

  • Three recent studies showcase how our CVS Specialty care models are uniquely positioned to meet patients’ needs.
  • Patients in a CVS Specialty pharmacist-managed program showed significantly higher medication adherence rates.
  • We’re meeting patients with rare diseases where they are —including in rural and underserved populations.
  • Patient-reported data helps us understand teduglutide therapy’s impact on lifestyle.

Originally published on CVS Health

Tommy Jensen has pulmonary arterial hypertension (PAH), a progressive condition that requires strict medication adherence — missing even a few doses can quickly lead to serious deterioration in heart and lung function. PAH therapy can be complex and sometimes cumbersome, so understanding and consistently following the medication treatment plan is essential.

Tommy says support from his dedicated CVS Specialty CareTeam is important to his treatment journey. Regular check-ins with his CVS Specialty PAH nurse and 24/7 access to pharmacists specially trained in his condition and therapy is reassuring and supports his ability to stay on track with his medication.

“CVS is really good about being available,” he says.

Tommy’s experience reflects the kind of personalized care CVS Specialty delivers regularly for patients with rare and complex conditions.

All CVS Specialty patients have access to dedicated, highly-trained CareTeams and therapy-specific support models. In addition, more than 500,000 specialty patients are supported by 35+ Centers of Excellence for rare and ultra-rare conditions.

Three recent studies showcase how our CVS Specialty care models are uniquely positioned to meet patients’ needs.

We’re improving medication adherence

A recent study examined adherence among patients using inhaled Tyvaso (treprostinil) and found that those enrolled in CVS Specialty’s pharmacist-managed PAH program had 11.5% higher adherence rates. The proportion of days covered (PDC) was 87% vs. 78% in the control group.

The data underscores how CVS Specialty’s comprehensive, high-touch, pharmacist-led model helps patients stay on therapy longer and more consistently. Through regular medication therapy assessments and personalized support, patients are better equipped to manage their condition and avoid complications.

We deliver equitable access

Evidence from our Rare Disease Program study shows that CVS Specialty reaches patients where they are, including those in rural, diverse and underserved communities.

Of more than 7,600 CVS Specialty patients in the program, 44% lived in rural communities and 16% were from the most socially vulnerable populations, highlighting the reach and access our model offers, even in the face of the geographic and social barriers that often complicate rare disease care.

Notably, patients in the program were also deeply engaged, with nearly half completing five or more assessments and remaining enrolled for over 200 days.

“The research reflects our commitment to meeting patients where they are,” says Ashley Czonstkowsky, Vice President of Coram & CVS Specialty Therapy Operations. “It’s worth pointing out that our reach matters not only to patients, but also to payors, providers, manufacturers, and advocacy groups who rely on scalable, equitable solutions to improve care delivery.”

Data and analytics illustrate impact on quality of life

Coram CVS Specialty Infusion Services conducted a retrospective three-year quality assurance review analyzing 2,500+ dietitian-led patient interviews, giving us valuable insight on how therapy can impact a patient’s quality of life.

The patients in this study have short bowel syndrome and were taking the drug teduglutide, to reduce or eliminate their dependence on nutritional and hydration therapies — which can be both costly and confining for patients.

“While teduglutide’s clinical impact is well-documented, it doesn’t tell the whole story,” says Sarah Carter, one of the CVS Specialty registered dietitians who led the review. “Patient-reported experiences — such as feeling stronger, gaining weight or being able to travel — can reveal how the therapy affects daily life, independence and emotional well-being. It can demonstrate the broader value of these therapies.”

Most patients reported a response to therapy within the first two months, an insight especially valuable for CareTeams to set expectations, monitor progress and support patients through the early stages of treatment.

By leveraging platforms like Coram’s electronic medical records systems, our teams can track patient progress, dentify trends and personalize support. This capability allows us to better understand patient needs and deliver care that goes far beyond the prescription.

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Q&A With Nicole Zukowski, Bacardi Chief Supply Chain Officer This International Women’s Day

In advance of International Women’s Day this weekend, we spotlight Nicole Zukowski, Chief Supply Chain Officer at family-owned Bacardi. Nicole is responsible for leading the teams who craft the Bacardi portfolio of brands, ensuring their consistent exceptional quality and taste, while managing a high-performing logistics network and customer service. She also proudly leads the company’s efforts to protect People & Planet through its Good Spirited Corporate Sustainability program.

In this Q&A, Nicole shares her perspective on women in leadership, the lessons she’s learned throughout her career and the legacy she wants to leave behind as she nurtures the next generation of talent.  

Nicole Zukowski with the Global Supply Chain Leadership Team at Bacardi

Leadership positions in Supply Chain and Manufacturing are typically male dominated. As a woman setting out on your career, what drew you to the industry? 

My grandfather, father and father-in-law all worked in manufacturing, so I guess you could say it was meant to be. I loved Physics at high school and had a fantastic teacher who suggested I pursue engineering – the rest is history! I didn’t ever see being a woman as a barrier. In fact I liked the challenge of showing that I could do it too. 

What were your ambitions when you decided to follow in family footsteps?

I have so many memories of my dad telling stories at the dinner table about less than desirable working conditions and aggressive leadership styles, so I’ve always been passionate about creating work environments that people feel proud to be part of – where safety and wellbeing are the number one priority. If people are telling positive stories from their day at work around the dinner table, I’ve done my job well.   

As a mom of two young women, what advice do you give them about pursuing their passion in their future careers? 

A mantra I live by is “if you want, you can do it” and this is what I’m always telling them. I truly believe that if you put the work in, you can achieve anything you want. As a working mom, I didn’t want to miss out on my daughters’ important moments, but I’ve made it work with discipline and effort. It’s true for career progression too – put the work in, and you’ll get where you want to go.

What do you see as your role in creating opportunities for the next generation of women in leadership at Bacardi? 

For me it’s all about creating equal opportunities for the development of those around me. I’m proud to work for a company that was named in the Forbes’ list of World’s Top Companies for Women; where 45% of our top management and executive roles are held by women; and to have a Supply Chain leadership team which is more than half female. I believe that by providing the right capability training, leading by example and nurturing talent, everyone has the chance to succeed.

Any words of advice that have stuck with you throughout your career?

“Grow where you’re planted”, meaning you can make an impact wherever you happen to be in an organization. I’ve often seen people looking so far ahead or around them to where they want to go next, that they lose focus on where they are now and how they can make an immediate impact. It’s something we do really well at Bacardi – everyone is given autonomy to act like entrepreneurs, to influence and to own, rather than waiting for others to ask – and it never goes unnoticed by leadership. 

When you look back at your early career, what’s one belief you held about leadership that you’ve completely changed your mind about?

Probably that leaders have all the answers, that they don’t need to hear from their teams and aren’t interested in listening to feedback. Today I understand this couldn’t be further from the truth. As a leader, I think the key to success is building a team around you that you trust and rely on to be true to themselves, and to hold nothing back. Often the meetings I value most are the ones where I’m challenged or where I learn something new from others. 

How has being a woman shaped your leadership style? 

I haven’t had many female leaders throughout my career, but I was lucky to have several brilliant male bosses who were fantastic mentors and champions for me. That said, I remember realizing early on that as a woman, I had a very different leadership style to my male leaders, and I openly had that conversation with one of my bosses. I said, “hold me accountable and coach me, but let me do it my way.” Copying their leadership style didn’t work for me, I wanted to be authentic, and it paid off. 

You could be called a trailblazer in a male-dominated industry. Is that something you aspired to?

Absolutely and in fact I’ve often been the first woman to take on a role throughout my career. Along the way I saw lots of women self-selecting not to do certain roles because of a pre-conception they couldn’t do it, or because they couldn’t tick every point on the job description. This has always made me even hungrier to be visible as a woman succeeding in the industry, becoming that example, not only for other women, but for men, and importantly, for my daughters too.

To learn more about how Bacardi invests in people and its communities as part of its Good Spirited Corporate Sustainability program, visit https://www.bacardilimited.com/cs/people/.

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