WESTBOROUGH, Mass.–(BUSINESS WIRE)– #AI–Fusion Health Services has achieved 100% call automation, saving approximately two hours of administrative time daily since implementing healow Genie™, the innovative AI-powered contact center solution. Before adopting healow Genie, Fusion Health Services relied on a voicemail-based workflow that required staff to review call transcripts, manually assign requests, and determine which team member should respond to each patient’s inquiry. The process created a