Bundesliga resolves 89 percent of fan questions at first contact with ServiceNow CRM

MUNICH–(BUSINESS WIRE)—- $NOW #ServiceNow–Bundesliga, the top professional football league in Germany, has selected ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, as its Official CRM Partner as it deepens its use of ServiceNow’s CRM platform to enhance fan experiences. The partnership adds to ServiceNow’s existing role as Official Workflow Partner. Since implementing ServiceNow Customer Service Management in August 2026, Bundesliga has consolidated fan services from seven

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.