American Express Publishes Intent Intelligence Framework for Trusted Agentic Commerce

NEW YORK–(BUSINESS WIRE)–American Express today published its Intent Intelligence framework, detailing the company’s recommended approach to capturing and authenticating a customer’s purchase intent before an AI agent completes a transaction. The framework then preserves that intent as a control throughout the transaction lifecycle. By making its framework publicly available, American Express aims to help advance a common industry approach for intent in agentic commerce. At the core of Intent

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