HOLMDEL, N.J.–(BUSINESS WIRE)–Vonage, a global leader in cloud communications, today announced it has been named a Major Provider in the newly defined Intelligent Communications Experience (ICX) category by Aragon Research. The recognition comes as Aragon Research published a new research report identifying ICX as a significant emerging enterprise technology category – one that unifies Unified Communications & Collaboration (UCC) and Intelligent Contact Center (ICC) capabilities into a si