Working to keep bills as low as possible
At Entergy, our 12,000 employees work hard every day to keep customers’ bills as low as possible. In 2025 some of their successes included:
Grid work before storms: When we reinforce our grid before severe weather strikes, customers save money because it’s much less costly to make improvements ahead of a storm than make repairs afterward. This work will save customers millions in avoided storm fees and means fewer and shorter outages when interruptions do occur.
Modernizing our generation fleet: Modern technologies equal better efficiency, and our new, modern power generation sources help us and our customers meet cleaner energy goals. Newer plants are more fuel efficient, which lowers fuel charges on customer bills for the long term.
Recruiting large customers who help pay grid costs: Having large, industrial or technology/data center customers to help pay for the upkeep and expansion of the power grid eases the costs residential customers bear for their power needs.
Offering bill support: Our Bill Toolkit provides customers with resources and available assistance options to help them more easily manage their energy bill. Whether you have questions about your bill, need more time to pay or are looking for assistance, our one-stop shop connects you to available programs and services.
Providing tax and federal program assistance: Every tax season, we have helped low-income customers across our service area receive millions in federal tax refunds. We help customers save additional dollars by connecting them to federal funding resources including LIHEAP and Single Stop, and we offer The Power to Care — our longheld bill assistance program for qualifying customers.