MetLife offers extensive benefits and resources to help colleagues prioritize their well-being, which in turn allows them to contribute to our purpose to the best of their ability.
EMBEDDING WELL-BEING EVERY DAY
We strive to make well-being an everyday consideration for colleagues. Our global BeWell initiative demonstrates our commitment to holistic well-being by connecting employees to health and wellness resources, individual support and leader tools. In addition, we raise awareness of our benefits through storytelling, leader messages and awareness campaigns.
We provide access to mental health care by offering virtual mental health care options and providing employee assistance programs in 21 markets. These include mindfulness programs for U.S. colleagues through the platform eMindful and free access for colleagues in 16 markets to a mental health app that offers tools to help with sleep, meditation and relaxation. In addition, we enhanced access to Employee Assistance Program counseling in the U.S. through Emotional Well-Being Solutions. Colleagues and their families can now schedule no-cost appointments online and, through our care provider, we guarantee access to a counselor for no cost within five days. Empathy continues to provide practical and emotional support for U.S. employees and employees of U.S. Group customers following the loss of a loved one.
Find out more about MetLife’s benefits program and view our U.S. Employee Policies & Benefits.
TALENT AND SKILLS DEVELOPMENT
MetLife’s strong foundation of learning and professional development supports our workforce’s ability to deliver results in a fast-changing world. Our approach emphasizes building business-critical skills and encourages colleagues to pursue development opportunities in line with their aspirations. We create impactful learning experiences through a combination of virtual, hybrid and in-person opportunities where colleagues can network and learn from one another.
Investing in Learning and Development
Now in its third year, Growing@MetLife showcases the many learning and development resources available to our colleagues. Through career and development conversations with their managers, employees receive feedback on their strengths, as well as how they can grow their skills to reach their potential. Following these conversations, employees use MetLife’s online platform to create individual development plans and access a variety of personalized learning options.
MyLearning provides access to digital learning resources such as articles, books, videos, webinars and courses. By adding “focus skills” to their MyLearning profiles, colleagues receive AI-based recommendations to learning resources aligned to their development needs. The number of employees with “focus skills” increased 53% from 12,228 employees in 2023 to 18,657 employees in 2024.
Additionally, we’ve introduced deep-skilling programs to give colleagues training in areas that can help them become future-ready. The programs use top-tier, industry-related educational content offered in local languages. For U.S.-based Assistant Vice Presidents across lines of business, we began offering a two-day boot camp focused on financial and business acumen to underscore the drivers of financial growth for MetLife, including specifics about our primary products and services.
A key addition to our learning and development campaign is the Coaching@MetLife initiative. Following a successful pilot in 2023, MetLife expanded the program and now offers on-demand coaching to all interested employees. Feedback to date indicates that coaching is perceived as highly valuable, with nearly 100% of participants saying they would recommend it to others. Through our MyVoice survey comments, we believe Coaching@MetLife has contributed to strong career-related scores against benchmark.
Our global internal talent marketplace, MyPath, allows employees to manage their own professional development by providing opportunities for experiential learning and skill-building while also addressing business priorities. The platform uses AI-based recommendations to match employees to opportunities based on their skills, experiences and ambitions. MyPath is available globally and in seven languages.
Mandatory training also helps colleagues stay up to date with the latest on our regulatory requirements; learn how to protect each other, the Company and our customers; and drive key MetLife priorities.
Read more about how MetLife is supporting the well-being of its colleagues in our 2024 Sustainability Report.
