Reports highlight Concentrix’ growing leadership in driving meaningful client outcomes across AI operations, compliance, and digital trust
NEWARK, Calif., Oct. 29, 2026 (GLOBE NEWSWIRE) — Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, announced today it has earned designations from Everest Group across four areas critical to modern business operations: fraud management, financial crime and compliance, trust and safety, and agentic operations. Together, these designations highlight the evolving needs of Concentrix’ clients and the innovative solutions being developed alongside them to address emerging risks, regulatory pressures, and new opportunities with AI.
Concentrix was positioned as a Leader in Everest Group’s inaugural 2026 Fraud Management Operations Services PEAK Matrix® Assessment and achieved the highest designation in market impact among 20 providers evaluated. Fraud is becoming more sophisticated as real-time payments accelerate and AI lowers the barriers to increasingly complex attacks. In this environment, businesses need new ways to strengthen resilience while improving how fraud is identified and addressed. Everest Group highlighted Concentrix’ ability to bring together advanced technology, strategic partnerships, and operational expertise to help clients stay ahead of evolving threats.
This assessment follows Concentrix’ acquisition of CastleHill Managed Risk Solutions, which expanded the company’s capabilities across governance, risk, compliance, third-party risk management, and AI governance. By combining these capabilities with its global scale and deep operational knowledge, Concentrix helps organizations build trust, adapt more quickly to change, and manage risk in ways that support long-term business growth.
“Organizations today are facing a fundamentally different operating environment, in which AI is creating enormous opportunity while simultaneously introducing new risks, complexity, and expectations,” said Axel Mouquet, Senior Vice President of Global Practices, Concentrix. “Our clients are at the forefront of this shift, challenging us to think differently, move faster, and solve challenges that are redefining how businesses operate. These recognitions reflect our belief that the future belongs to organizations that can bring together humans, AI, and operations in practical ways that build trust and deliver results. We’re proud to be the partner that helps clients navigate that future.”
Concentrix was also named a Leader in Everest Group’s 2026 Trust and Safety Services PEAK Matrix® Assessment, marking its sixth consecutive year in the Leaders category. As AI-generated content, platform abuse, and regulatory scrutiny reshape digital ecosystems, trust and safety has become a board-level priority. The Leader designation reflects Concentrix’ ability to blend specialized expertise, AI-enabled operations, and platform knowledge to support safer digital experiences at scale.
In addition, Everest Group named Concentrix a Star Performer in its 2026 Financial Crime and Compliance Operations Services PEAK Matrix® Assessment and a Major Contender in its 2026 Banking and Financial Services Agentic Operations PEAK Matrix® Assessment. Together, these distinctions reflect continued investment in the future of regulated operations, where AI, compliance, risk management, and intelligent automation are becoming increasingly interconnected.
Visit the company’s website for more information on Concentrix’ Financial Crime and Compliance services and Trust & Safety solutions.
Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
About us: Powering a World That Works
Concentrix (NASDAQ: CNXC), is the Fortune 500® technology and services company, helping the world’s best brands create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the intelligent transformation partner that helps clients across every major industry move from ambition to measurable, scalable performance. Virtually everywhere. Visit concentrix.com to learn more.
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