Small-Format Stores Still Need to Prioritize the Customer Experience, Advises Retail Designer from HFA Architecture & Engineering

James Owens encourages retailers to engage in early-stage, multidisciplinary brainstorming on tech, backend engineering, and other key details of small-format stores BENTONVILLE, Ark., June 20, 2023 /PRNewswire/ — Smaller store formats give retailers access to new markets like college…