Juniper Research: Retail Spend over Chatbots to Reach $12bn Globally in 2023, as ChatGPT and Other Models Drive Disruption Outside Asia Pacific

BASINGSTOKE, England, June 19, 2023 /PRNewswire/ — Juniper Research, the foremost experts in messaging markets, has found that global retail spend over chatbots is forecast to reach $12 billion in 2023; growing to $72 billion by 2028. Increasing by 470% over 5 years, much of this growth…

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