New IBM study: Insurance leaders agree that rapid adoption of generative AI is necessary to compete, but insurance customers express reservations

C-suite executives see generative AI as both a risk and an opportunity ARMONK, N.Y., Oct. 16, 2024 /PRNewswire/ — New research by IBM’s (NYSE: IBM) Institute for Business Value identifies a disconnect between how insurers and their customers prioritize the use of generative AI, with…