Global Contact Center Workforce Advancements, with Spotlight on Calabrio, CallMiner, Cisco, NICE, Verint, Zenarate and Zoho

DUBLIN, March 20, 2024 /PRNewswire/ — The “Advancements in Contact Center Workforce Optimization Worldwide” report has been added to ResearchAndMarkets.com’s offering. The report defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce…